# Scaleway in December 2025: incidents, uptime and changes

> Scaleway in December 2025: 44 incidents on its status page (5 major or critical), 87.65% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Scaleway’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/scaleway/2025/12
Last updated: 2026-01-05T13:44:00Z

- Incidents posted: 44 (major/critical: 5) · Maintenance: 14
- By vendor impact label: major 5, minor 33, none 6
- Uptime (vendor-reported): 87.65% free of major/critical incidents, 40.23% free of any incident; outage time 3.8 days, incident time 18.5 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2025](https://rewindex.com/company/scaleway/2025/11.md) · Next: [January 2026](https://rewindex.com/company/scaleway/2026/01.md) · [All months](https://rewindex.com/company/scaleway/reports.md) · [Scaleway](https://rewindex.com/company/scaleway.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[REDIS\] Unable to create Redis HA / Cluster](https://rewindex.com/company/scaleway/incidents/83w0kctxxrkg.md) | major | 2025-12-01 15:26 UTC | 2025-12-02 15:47 UTC | 24 h | resolved |
| [\[Instance Orchestration\] - \[pl-waw-1\] - Unable to launch actions](https://rewindex.com/company/scaleway/incidents/ccmyy4m92x5n.md) | major | 2025-12-02 09:19 UTC | 2025-12-02 15:23 UTC | 6.1 h | resolved |
| [\[Account\] - Resource lock after invoice payment](https://rewindex.com/company/scaleway/incidents/snpndg8433x9.md) | major | 2025-12-12 07:10 UTC | 2025-12-12 08:33 UTC | 1.4 h | resolved |
| [\[DC2\] Switch Down in room 205 - G4](https://rewindex.com/company/scaleway/incidents/m90lzpppz2h0.md) | major | 2025-12-20 07:41 UTC | 2025-12-20 18:30 UTC | 11 h | resolved |
| [Dedibox - DC2 - Room 101 - Rack G36 - Block C - Server unreachable](https://rewindex.com/company/scaleway/incidents/3cz2scg8mqqb.md) | major | 2025-12-30 08:07 UTC | 2026-01-05 13:44 UTC | 6 d | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Network\]-RPN switch reboot in H6/6B46, AMS1](https://rewindex.com/company/scaleway/incidents/vvdcccqzqxq1.md) | minor | 2025-12-01 10:42 UTC | 2025-12-01 10:42 UTC | 0 min | resolved |
| [\[Network\]-Chouchou switch reboot in S46/A4, DC3](https://rewindex.com/company/scaleway/incidents/nx12zsmnplj6.md) | none | 2025-12-01 10:51 UTC | 2025-12-01 10:51 UTC | 0 min | resolved |
| [\[CAAS\] - \[PL-WAW\] - 503 errors and connection interruptions](https://rewindex.com/company/scaleway/incidents/q3q6nrmdrbdh.md) | minor | 2025-12-01 11:39 UTC | 2025-12-01 11:42 UTC | 3 min | resolved |
| [\[REDIS\] Unable to create Redis HA / Cluster](https://rewindex.com/company/scaleway/incidents/83w0kctxxrkg.md) | major | 2025-12-01 15:26 UTC | 2025-12-02 15:47 UTC | 24 h | resolved |
| [\[DC5\] Room 1 Rack D14 RPN switch reboot](https://rewindex.com/company/scaleway/incidents/d1vj2fpvmg1m.md) | none | 2025-12-02 04:30 UTC | 2025-12-02 04:30 UTC | 0 min | resolved |
| [\[Dedibox/ElasticMetal\] - \[fr-par-2 / DC5 \] - Room 7 - Rack A69 - Network connectivity issue](https://rewindex.com/company/scaleway/incidents/pr6ql408zv6n.md) | minor | 2025-12-02 08:16 UTC | 2025-12-02 12:01 UTC | 3.8 h | resolved |
| [\[Dedibox\] - \[AMS1\] - Switch is unreachable in H6/6B49](https://rewindex.com/company/scaleway/incidents/xkkpv8g4w5dg.md) | minor | 2025-12-02 08:51 UTC | 2025-12-02 10:01 UTC | 1.2 h | resolved |
| [\[Instance Orchestration\] - \[pl-waw-1\] - Unable to launch actions](https://rewindex.com/company/scaleway/incidents/ccmyy4m92x5n.md) | major | 2025-12-02 09:19 UTC | 2025-12-02 15:23 UTC | 6.1 h | resolved |
| [\[DDBX\] - \[DC2\] - Suchard switch is unreachable in S101/G28](https://rewindex.com/company/scaleway/incidents/yw5jy4q5g6p6.md) | minor | 2025-12-02 17:03 UTC | 2025-12-03 10:19 UTC | 17 h | resolved |
| [\[Billing\] - PLAY instances not included in savings plans in November](https://rewindex.com/company/scaleway/incidents/8s2k1672nmx0.md) | minor | 2025-12-03 07:10 UTC | 2025-12-03 10:17 UTC | 3.1 h | resolved |
| [\[DC5\] - Private Switch is down in DC5 Room 1 Rack D14](https://rewindex.com/company/scaleway/incidents/c1lr6jy8l76m.md) | minor | 2025-12-04 08:54 UTC | 2025-12-04 10:28 UTC | 1.6 h | resolved |
| [\[Elastic Metal\] \[Dedibox\] - Installation issue](https://rewindex.com/company/scaleway/incidents/23zdbx6m1wzt.md) | minor | 2025-12-04 10:03 UTC | 2025-12-08 15:15 UTC | 4 d | resolved |
| [\[Cockpit\] - \[NL-AMS\] - Log ingestion disruption](https://rewindex.com/company/scaleway/incidents/l35kvgzfmg49.md) | minor | 2025-12-04 14:51 UTC | 2025-12-11 08:47 UTC | 7 d | resolved |
| [\[Edge Services\] - New S3 integrations don't work](https://rewindex.com/company/scaleway/incidents/wh670vthyzb0.md) | none | 2025-12-05 08:00 UTC | 2025-12-05 08:00 UTC | 0 min | resolved |
| [\[Network infrastructure\] - \[DC5\] - RPN switch is unhealthy in rack S1/D14](https://rewindex.com/company/scaleway/incidents/jb0m5pc265w3.md) | minor | 2025-12-05 10:57 UTC | 2025-12-08 10:57 UTC | 3 d | resolved |
| [\[Generative APIs\] - \[fr-par-2\] Llama 3.3 70b Instruct performance degradation](https://rewindex.com/company/scaleway/incidents/zvw8drhnnt3g.md) | minor | 2025-12-05 11:11 UTC | 2025-12-05 14:02 UTC | 2.9 h | resolved |
| [\[Generative APIs\] - \[fr-par-2\] Llama 3.3 70b Instruct performance degradation](https://rewindex.com/company/scaleway/incidents/l4nqftt1vnzn.md) | minor | 2025-12-05 11:15 UTC | 2025-12-05 14:28 UTC | 3.2 h | resolved |
| [\[NETI\] - \[DC5\] - Switch down Room 1-1 Rack C38](https://rewindex.com/company/scaleway/incidents/wj40297qq6fn.md) | minor | 2025-12-07 08:00 UTC | 2025-12-07 10:42 UTC | 2.7 h | resolved |
| [\[Dedibox\] - \[DC5\] Private switch unreachable](https://rewindex.com/company/scaleway/incidents/h8b6xkqm2974.md) | minor | 2025-12-08 08:54 UTC | 2025-12-10 15:12 UTC | 2 d | resolved |
| [\[Dedibox\] - \[DC3/R43/B15\] - Public switch unreachable](https://rewindex.com/company/scaleway/incidents/b0rgs58p1vqn.md) | minor | 2025-12-08 09:54 UTC | 2025-12-09 06:08 UTC | 20 h | resolved |
| [\[DC2\] Public switch unreachable in DC2 Room 202-1 Rack A13.](https://rewindex.com/company/scaleway/incidents/f8cfchdh817c.md) | minor | 2025-12-08 14:16 UTC | 2025-12-08 16:53 UTC | 2.6 h | resolved |
| [\[Dedibox\]-DC2, Room 101, Rack H27- Public switch unreachable](https://rewindex.com/company/scaleway/incidents/xf4p8vg2z6vp.md) | minor | 2025-12-09 08:24 UTC | 2025-12-09 12:30 UTC | 4.1 h | resolved |
| [\[Instance\] Unable to provision instances on fr-par-2](https://rewindex.com/company/scaleway/incidents/br2v09ldjvjb.md) | minor | 2025-12-09 12:31 UTC | 2025-12-09 12:48 UTC | 17 min | resolved |
| [\[Generative APIs\] - Timeout on a subset of requests affecting all models](https://rewindex.com/company/scaleway/incidents/l57sw279spp9.md) | minor | 2025-12-09 13:13 UTC | 2025-12-09 13:13 UTC | 0 min | resolved |
| [\[CONSOLE ELEMENTS\] - Flexible IPs no longer appear in the Elements console.](https://rewindex.com/company/scaleway/incidents/96c97csbmpf2.md) | minor | 2025-12-10 13:55 UTC | 2025-12-10 15:39 UTC | 1.7 h | resolved |
| [Kapsule - No update on “k8s.fr-par.scw.cloud” DNS zone on FR-PAR](https://rewindex.com/company/scaleway/incidents/tf8vlrkvrmly.md) | minor | 2025-12-10 14:34 UTC | 2026-01-05 13:48 UTC | 26 d | resolved |
| [\[Instance\] - \[fr-par-1\] Instance actions delayed](https://rewindex.com/company/scaleway/incidents/3614ncqy2f9x.md) | minor | 2025-12-10 14:36 UTC | 2025-12-10 15:09 UTC | 33 min | resolved |
| [\[DC5\] - Public Switch in DC5 Room 1 Rack D31 is unreachable](https://rewindex.com/company/scaleway/incidents/197n1xqdg09n.md) | minor | 2025-12-10 15:47 UTC | 2025-12-10 17:07 UTC | 1.3 h | resolved |
| [Load Balancer\] - \[pl-war-1, pl-war-2, pl-war-3, nl-ams-2, nl-ams-3, fr-par-2\] - Failure on managed certificate creation](https://rewindex.com/company/scaleway/incidents/8hlyh9pnzc9g.md) | none | 2025-12-10 21:44 UTC | 2025-12-10 21:44 UTC | 0 min | resolved |
| [\[Account\] - Resource lock after invoice payment](https://rewindex.com/company/scaleway/incidents/snpndg8433x9.md) | major | 2025-12-12 07:10 UTC | 2025-12-12 08:33 UTC | 1.4 h | resolved |
| [\[Console Elements Scaleway\] - impossible to switch organisation on console](https://rewindex.com/company/scaleway/incidents/qkxg8p89vdrv.md) | minor | 2025-12-15 10:38 UTC | 2025-12-15 10:39 UTC | 1 min | resolved |
| [\[Generative APIs\] - \[fr-par\] bge-multilingual-gemma2 errors](https://rewindex.com/company/scaleway/incidents/m2591cz7q5kx.md) | minor | 2025-12-16 17:50 UTC | 2025-12-16 18:09 UTC | 19 min | resolved |
| [\[DC3\] Public switch issue in DC3](https://rewindex.com/company/scaleway/incidents/frrv1cqt66c6.md) | minor | 2025-12-17 08:38 UTC | 2025-12-17 11:35 UTC | 3.0 h | resolved |
| [Information – Customer Support on Dec 17th afternoon](https://rewindex.com/company/scaleway/incidents/sklkj4x48klf.md) | none | 2025-12-17 12:24 UTC | 2025-12-18 12:32 UTC | 24 h | resolved |
| [Information - support phone unavailable](https://rewindex.com/company/scaleway/incidents/fwktmxvmvzn4.md) | minor | 2025-12-17 14:59 UTC | 2025-12-17 21:02 UTC | 6.0 h | resolved |
| [\[COCKPIT\] - \[NL-AMS\] - Alert email not sent](https://rewindex.com/company/scaleway/incidents/bp0c6gpsjmjr.md) | minor | 2025-12-19 11:06 UTC | 2025-12-19 11:08 UTC | 2 min | resolved |
| [\[DC2\] Switch Down in room 205 - G4](https://rewindex.com/company/scaleway/incidents/m90lzpppz2h0.md) | major | 2025-12-20 07:41 UTC | 2025-12-20 18:30 UTC | 11 h | resolved |
| [\[Web Hosting\] - \[fr-par-1\] Clients websites down](https://rewindex.com/company/scaleway/incidents/g6kd1nhcjc1x.md) | minor | 2025-12-22 09:28 UTC | 2025-12-22 11:08 UTC | 1.7 h | resolved |
| [\[Support API & Deskpro\] - \[fr-par-2\] - Service restart failure after SSL Certificate upgrade](https://rewindex.com/company/scaleway/incidents/dclmbt653x5y.md) | none | 2025-12-23 06:22 UTC | 2025-12-23 06:29 UTC | 7 min | resolved |
| [Dedibox - DC2 - Room 101 Rack H23 - Partial Outage](https://rewindex.com/company/scaleway/incidents/06dzvzz51ly7.md) | minor | 2025-12-26 08:28 UTC | 2025-12-26 14:58 UTC | 6.5 h | resolved |
| [Dedibox - DC2 - Room 101 Rack G29 - Partial Outage](https://rewindex.com/company/scaleway/incidents/k7hpnsd2gg3d.md) | minor | 2025-12-26 12:06 UTC | 2025-12-26 14:58 UTC | 2.9 h | resolved |
| [Dedibox - DC2 - Room 101 - Rack G36 - Block C - Server unreachable](https://rewindex.com/company/scaleway/incidents/3cz2scg8mqqb.md) | major | 2025-12-30 08:07 UTC | 2026-01-05 13:44 UTC | 6 d | resolved |
| [\[Scaleway Console\] - Dedibox servers and options unavailable in Scaleway console](https://rewindex.com/company/scaleway/incidents/r5hn7mkc2c9t.md) | minor | 2025-12-30 22:25 UTC | 2025-12-31 11:53 UTC | 13 h | resolved |
| [\[Dedibox\]- DC2 Room 101/Rack G29/Block E servers unreachable](https://rewindex.com/company/scaleway/incidents/fpq7ws09drt6.md) | minor | 2025-12-31 07:33 UTC | 2025-12-31 16:04 UTC | 8.5 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \[DC2\]\[RPN\] - RPN Switch Isolation Room 103 Rack F09](https://rewindex.com/company/scaleway/incidents/bkbkm545dg79.md) | maintenance | 2025-12-03 07:00 UTC | 2025-12-03 08:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[Product-5-MAT - SAAGIE\] Kubernetes Certificate Update on Product-5-MAT SAAGIE Cluster](https://rewindex.com/company/scaleway/incidents/ht71ckq0llr6.md) | maintenance | 2025-12-03 11:00 UTC | 2025-12-03 11:11 UTC | 11 min | resolved |
| [\[Scheduled\] Kapsule - Update images system](https://rewindex.com/company/scaleway/incidents/83hjrcj3hkd9.md) | maintenance | 2025-12-05 16:58 UTC | 2025-12-18 17:00 UTC | 13 d | resolved |
| [\[Scheduled\] \[IoT Hub\] - Underlying kubernetes upgrade](https://rewindex.com/company/scaleway/incidents/tsdxxtsbzyy7.md) | maintenance | 2025-12-08 08:00 UTC | 2025-12-08 13:08 UTC | 5.1 h | resolved |
| [\[Scheduled\] \[DC5\] Public switch issue in DC5 Room 1 Rack D14](https://rewindex.com/company/scaleway/incidents/40drf61rh6gg.md) | maintenance | 2025-12-08 10:05 UTC | 2025-12-08 11:05 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[MANAGED-REDIS\] Scheduled maintenance for Managed Database for Redis™ Instances in AMS & WAW regions](https://rewindex.com/company/scaleway/incidents/kff0z0b2h3sc.md) | maintenance | 2025-12-09 08:00 UTC | 2025-12-09 12:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] \[VPC\] \[FR-PAR\] VPC Edge routers fix deployment in FR-PAR](https://rewindex.com/company/scaleway/incidents/wqhfyqtpmx2k.md) | maintenance | 2025-12-09 10:52 UTC | 2025-12-09 12:01 UTC | 1.1 h | resolved |
| [\[Scheduled\] \[MANAGED-REDIS\] Scheduled maintenance for Managed Database for Redis™ Instances in in fr-par-2](https://rewindex.com/company/scaleway/incidents/6k920d95rdmn.md) | maintenance | 2025-12-09 13:00 UTC | 2025-12-09 17:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] \[VPC\] \[FR-PAR\] VPC Edge routers fix deployment in fr-par-2 & fr-par-3](https://rewindex.com/company/scaleway/incidents/ymvttwbb7k2d.md) | maintenance | 2025-12-09 13:13 UTC | 2025-12-09 14:27 UTC | 1.2 h | resolved |
| [\[Scheduled\] \[MANAGED-REDIS\] Scheduled maintenance impacting your Managed Database for Redis™ Instances in fr-par-1](https://rewindex.com/company/scaleway/incidents/f9wpqqjpjt30.md) | maintenance | 2025-12-10 08:00 UTC | 2025-12-10 12:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] Kapsule - Update images system](https://rewindex.com/company/scaleway/incidents/995c4brxk64c.md) | maintenance | 2025-12-12 10:30 UTC | 2025-12-18 16:12 UTC | 6 d | resolved |
| [\[Scheduled\] \[Product-5-MAT - Saagie\] Electrical shutdown on active and passive sites](https://rewindex.com/company/scaleway/incidents/63sz1pf9dtt8.md) | maintenance | 2025-12-16 09:00 UTC | 2025-12-16 12:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] Ticketing tool Scheduled Maintenance - Maintenance planifiée outil de ticketing](https://rewindex.com/company/scaleway/incidents/p5hxs8p2x4nq.md) | maintenance | 2025-12-23 12:53 UTC | 2025-12-23 13:18 UTC | 25 min | resolved |
| [\[Scheduled\] Information – Customer Support on Dec 31th](https://rewindex.com/company/scaleway/incidents/42zh34v1js9f.md) | maintenance | 2025-12-31 15:00 UTC | 2026-01-01 05:00 UTC | 14 h | resolved |

## Cite this

Scaleway posted 44 status incidents in December 2025 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/scaleway/2025/12
- Citation: Scaleway, “Scaleway in December 2025” (2025-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/2025/12 (CC BY 4.0).
- Markdown link: `[Scaleway: Scaleway in December 2025 (2025-12-01)](https://rewindex.com/company/scaleway/2025/12)`


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Canonical: https://rewindex.com/company/scaleway/2025/12 · Markdown: https://rewindex.com/company/scaleway/2025/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:34:18.510Z