# Scaleway in September 2025: incidents, uptime and changes

> Scaleway in September 2025: 40 incidents on its status page (6 major or critical), 68.89% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Scaleway’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/scaleway/2025/09
Last updated: 2025-10-07T08:06:00Z

- Incidents posted: 40 (major/critical: 6) · Maintenance: 14
- By vendor impact label: major 6, minor 30, none 4
- Uptime (vendor-reported): 68.89% free of major/critical incidents, 26.55% free of any incident; outage time 9.3 days, incident time 22.0 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2025](https://rewindex.com/company/scaleway/2025/08.md) · Next: [October 2025](https://rewindex.com/company/scaleway/2025/10.md) · [All months](https://rewindex.com/company/scaleway/reports.md) · [Scaleway](https://rewindex.com/company/scaleway.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[WEBHOSTING CLASSIC\]-Blacklist Microsoft](https://rewindex.com/company/scaleway/incidents/wnf8hc6q3xck.md) | major | 2025-09-01 13:33 UTC | 2025-11-18 14:48 UTC | 78 d | resolved |
| [\[Dedibox\] - \[NL-AMS-1\] Partial Outage-Room H2 rack EE17 block D](https://rewindex.com/company/scaleway/incidents/k0z165fxn9d8.md) | major | 2025-09-08 11:57 UTC | 2025-09-09 07:51 UTC | 20 h | resolved |
| [\[REDIS\]-Redis High Availability cluster failover unavailable](https://rewindex.com/company/scaleway/incidents/8hy749jsf51h.md) | major | 2025-09-10 09:34 UTC | 2025-09-10 15:18 UTC | 5.7 h | resolved |
| [\[ACCOUNT\] - Credit card addition issue](https://rewindex.com/company/scaleway/incidents/z57q54t3tjfr.md) | major | 2025-09-16 15:48 UTC | 2025-09-16 16:21 UTC | 33 min | resolved |
| [\[DC5\] public switch issue in DC5 ;room 1.1 ;rack B22](https://rewindex.com/company/scaleway/incidents/t7q7332hkk7v.md) | major | 2025-09-22 04:45 UTC | 2025-09-22 06:40 UTC | 1.9 h | resolved |
| [Key Manager - Service disruption in Paris region](https://rewindex.com/company/scaleway/incidents/ybp6g0nn9dpb.md) | major | 2025-09-30 08:06 UTC | 2025-10-07 15:30 UTC | 7 d | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[WEBHOSTING CLASSIC\]-Blacklist Microsoft](https://rewindex.com/company/scaleway/incidents/wnf8hc6q3xck.md) | major | 2025-09-01 13:33 UTC | 2025-11-18 14:48 UTC | 78 d | resolved |
| [Email Service - Delay](https://rewindex.com/company/scaleway/incidents/cm1lmzpwdcr6.md) | minor | 2025-09-01 15:44 UTC | 2025-09-01 15:44 UTC | 0 min | resolved |
| [\[Generative APIs\] - Mistral Small 3.1 slowness](https://rewindex.com/company/scaleway/incidents/3fmr7g16qg66.md) | minor | 2025-09-05 06:57 UTC | 2025-09-05 15:35 UTC | 8.6 h | resolved |
| [\[DEDIBOX\] - \[DC2\] Chassis failure Room 101 Rack G22](https://rewindex.com/company/scaleway/incidents/2r7ssvrc43ph.md) | minor | 2025-09-05 07:30 UTC | 2025-09-05 14:36 UTC | 7.1 h | resolved |
| [\[Dedibox\] - \[NL-AMS-1\] Partial Outage-Room H2 rack EE17 block D](https://rewindex.com/company/scaleway/incidents/k0z165fxn9d8.md) | major | 2025-09-08 11:57 UTC | 2025-09-09 07:51 UTC | 20 h | resolved |
| [Emails to Orange MXs delayed](https://rewindex.com/company/scaleway/incidents/ffgqkw22lz9t.md) | minor | 2025-09-08 12:55 UTC | 2025-09-19 13:17 UTC | 11 d | resolved |
| [\[Serverless Functions and Containers\] connexion refused](https://rewindex.com/company/scaleway/incidents/tcfsf0jkhlx5.md) | minor | 2025-09-08 19:16 UTC | 2025-09-09 08:28 UTC | 13 h | resolved |
| [\[Dedibox\] - \[DC3\] Switch issue on Room 44 b21](https://rewindex.com/company/scaleway/incidents/ms0fyx3nk7x5.md) | minor | 2025-09-09 08:00 UTC | 2025-09-09 10:11 UTC | 2.2 h | resolved |
| [Partial EMaaS network instability in DC5 room 7](https://rewindex.com/company/scaleway/incidents/1ngn0sbpsjw2.md) | none | 2025-09-09 15:37 UTC | 2025-09-09 16:34 UTC | 57 min | resolved |
| [\[REDIS\]-Redis High Availability cluster failover unavailable](https://rewindex.com/company/scaleway/incidents/8hy749jsf51h.md) | major | 2025-09-10 09:34 UTC | 2025-09-10 15:18 UTC | 5.7 h | resolved |
| [\[VPC\] - \[fr-par\] DNS resolvability issues through private network](https://rewindex.com/company/scaleway/incidents/3qks797b6ltk.md) | minor | 2025-09-10 16:41 UTC | 2025-09-16 17:42 UTC | 6 d | resolved |
| [\[VPC\] – \[fr-par/nl-ams\] Intermittent NTP Server Connectivity Issues](https://rewindex.com/company/scaleway/incidents/c5jhtpzn3x15.md) | minor | 2025-09-11 09:04 UTC | 2025-09-11 12:18 UTC | 3.2 h | resolved |
| [\[DEDIBOX\] - \[fr-par-1\] High CPU usage on router](https://rewindex.com/company/scaleway/incidents/b3dwsxnz2rwx.md) | minor | 2025-09-11 16:49 UTC | 2025-09-19 07:42 UTC | 8 d | resolved |
| [\[DEDIBACKUP\] - \[fr-par-1\] Error 500 on the dedibackup access](https://rewindex.com/company/scaleway/incidents/8gv3kv8wks2l.md) | minor | 2025-09-13 22:50 UTC | 2025-09-14 03:55 UTC | 5.1 h | resolved |
| [\[ELMA\] - Error 500 when attempting to install an OS for EM-A610R-NVME](https://rewindex.com/company/scaleway/incidents/m9r1qn84tn6f.md) | minor | 2025-09-14 14:49 UTC | 2025-09-17 08:33 UTC | 3 d | resolved |
| [\[DEDIBOX\]-DC2 - FR-PAR-1-Room 101 Rack H37 - s101-h37-9.dc2 Suchard Down](https://rewindex.com/company/scaleway/incidents/ypqn0jr7jdch.md) | minor | 2025-09-15 12:45 UTC | 2025-09-15 13:26 UTC | 41 min | resolved |
| [\[DDVM\] - \[world\] Users cannot order or administrate their VPS](https://rewindex.com/company/scaleway/incidents/qkwhh7f3th5h.md) | minor | 2025-09-15 16:04 UTC | 2025-09-15 20:22 UTC | 4.3 h | resolved |
| [\[ACCOUNT\] - Credit card addition issue](https://rewindex.com/company/scaleway/incidents/z57q54t3tjfr.md) | major | 2025-09-16 15:48 UTC | 2025-09-16 16:21 UTC | 33 min | resolved |
| [\[DEDIBOX\] - FR-PAR-1- DC3 Room 4-4 Rack A05 & A06 -Loss of pub connectivity. RPN is not impacted](https://rewindex.com/company/scaleway/incidents/nxbv2m006wc1.md) | minor | 2025-09-17 11:25 UTC | 2025-09-17 13:10 UTC | 1.8 h | resolved |
| [\[Generative APIs\] Slow responses times for Qwen 3 235B model](https://rewindex.com/company/scaleway/incidents/dtl3368nzvn5.md) | minor | 2025-09-18 06:56 UTC | 2025-09-18 11:01 UTC | 4.1 h | resolved |
| [\[LBAAS\] - Empty stock for lb-s & lb-m](https://rewindex.com/company/scaleway/incidents/wjt7q09xlbk1.md) | none | 2025-09-18 13:06 UTC | 2025-09-18 13:06 UTC | 0 min | resolved |
| [\[DEDIBOX\] \[DC3\] Public switch issue in room 4 4-6 C19](https://rewindex.com/company/scaleway/incidents/44bznmrnvbqt.md) | minor | 2025-09-21 06:47 UTC | 2025-09-22 06:45 UTC | 24 h | resolved |
| [\[DC5\] public switch issue in DC5 ;room 1.1 ;rack B22](https://rewindex.com/company/scaleway/incidents/t7q7332hkk7v.md) | major | 2025-09-22 04:45 UTC | 2025-09-22 06:40 UTC | 1.9 h | resolved |
| [\[Cockpit\] - IAM permissions checks errors in console](https://rewindex.com/company/scaleway/incidents/4jx4mljw8g4f.md) | minor | 2025-09-22 09:19 UTC | 2025-09-22 13:53 UTC | 4.6 h | resolved |
| [\[SVL\] - Some logs not sent to Cockpit](https://rewindex.com/company/scaleway/incidents/rc18ml819cpx.md) | minor | 2025-09-22 10:30 UTC | 2025-09-22 18:51 UTC | 8.3 h | resolved |
| [\[DEDIBOX\] - 3 racks lost public connectivity](https://rewindex.com/company/scaleway/incidents/22mgwt7dgy0q.md) | minor | 2025-09-23 09:05 UTC | 2025-09-23 09:58 UTC | 53 min | resolved |
| [\[Bookmyname\] - Webmail service disruption](https://rewindex.com/company/scaleway/incidents/px93x83317ln.md) | minor | 2025-09-23 11:38 UTC | 2025-09-23 11:50 UTC | 12 min | resolved |
| [\[DC3\] Public switch down in Room 4 4-6 Rack B19](https://rewindex.com/company/scaleway/incidents/ntq2fwrbl1qq.md) | minor | 2025-09-24 03:09 UTC | 2025-09-24 06:24 UTC | 3.3 h | resolved |
| [\[Object Storage\] - CORS request blocking](https://rewindex.com/company/scaleway/incidents/b35m0223fctk.md) | minor | 2025-09-24 15:14 UTC | 2025-09-25 11:08 UTC | 20 h | resolved |
| [\[RDB\]\[fr-par\] - Network issue](https://rewindex.com/company/scaleway/incidents/7yn7n072p17y.md) | none | 2025-09-25 06:30 UTC | 2025-09-25 06:30 UTC | 0 min | resolved |
| [\[Dedibox\]\[AMS1\] Suchard chassis down in H2 EE29 block C](https://rewindex.com/company/scaleway/incidents/nzzvb6hwb6yf.md) | none | 2025-09-25 11:56 UTC | 2025-10-08 08:23 UTC | 13 d | resolved |
| [\[DEDIBOX\] - BMC customer access failure](https://rewindex.com/company/scaleway/incidents/hdb77th2q233.md) | minor | 2025-09-25 13:16 UTC | 2025-09-25 13:31 UTC | 15 min | resolved |
| [\[VPS\] Technical incident affecting VPS in Barcelona](https://rewindex.com/company/scaleway/incidents/nvz8y6lwk278.md) | minor | 2025-09-26 13:36 UTC | 2025-09-26 21:38 UTC | 8.0 h | resolved |
| [\[Dedibox\] - \[DC2\] Switch failure room 101 rack G28](https://rewindex.com/company/scaleway/incidents/67z9zrp4mj47.md) | minor | 2025-09-29 10:01 UTC | 2025-09-30 07:22 UTC | 21 h | resolved |
| [\[DC2\] - Switch failure in DC2 room 101 101 rack G24](https://rewindex.com/company/scaleway/incidents/lx3nlv69tz7z.md) | minor | 2025-09-29 10:03 UTC | 2025-09-30 08:10 UTC | 22 h | resolved |
| [\[DC5\] - Switches rebooted in DC5 room 1 rack D39](https://rewindex.com/company/scaleway/incidents/6dnq5hsm6rsc.md) | minor | 2025-09-29 10:11 UTC | 2025-09-29 13:47 UTC | 3.6 h | resolved |
| [\[KAPSULE\] - Image provisioning issue](https://rewindex.com/company/scaleway/incidents/89qm9r3n3jj7.md) | minor | 2025-09-29 13:59 UTC | 2025-09-29 15:17 UTC | 1.3 h | resolved |
| [\[DC2\] - RPN Switch s205 a3 is unreachable](https://rewindex.com/company/scaleway/incidents/g4d1vf177np2.md) | minor | 2025-09-29 15:20 UTC | 2025-09-29 15:20 UTC | 0 min | resolved |
| [Key Manager - Service disruption in Paris region](https://rewindex.com/company/scaleway/incidents/ybp6g0nn9dpb.md) | major | 2025-09-30 08:06 UTC | 2025-10-07 15:30 UTC | 7 d | resolved |
| [\[Dedibox\] - DC3/S46/C16 - Switch s46-c16.dc3 is unreachable](https://rewindex.com/company/scaleway/incidents/0gk39zzjpsf3.md) | minor | 2025-09-30 10:20 UTC | 2025-09-30 10:42 UTC | 22 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \[Scheduled\] \[WEBHOSTING\] Maintenance for Web hosting pf-1010](https://rewindex.com/company/scaleway/incidents/wh4r6npx1dx2.md) | maintenance | 2025-09-02 07:30 UTC | 2025-09-02 08:00 UTC | 30 min | resolved |
| [\[Scheduled\] \[Scheduled\] \[WEB HOSTING\] Maintenance for Web hosting pf-1011](https://rewindex.com/company/scaleway/incidents/t6j04d0zllg0.md) | maintenance | 2025-09-02 08:30 UTC | 2025-09-02 09:00 UTC | 30 min | resolved |
| [\[Scheduled\] \[SAAGIE\] Migration of the Internal Saagie Platform to Scaleway Products](https://rewindex.com/company/scaleway/incidents/4clxypt7dc75.md) | maintenance | 2025-09-02 09:00 UTC | 2025-09-03 11:00 UTC | 26 h | resolved |
| [\[Scheduled\] WebHosting Elements](https://rewindex.com/company/scaleway/incidents/fg4kll38xfn8.md) | maintenance | 2025-09-03 12:00 UTC | 2025-09-03 12:30 UTC | 30 min | resolved |
| [\[Scheduled\] \[Product-5-MAT - SAAGIE\] Hardware Infrastructure Component Upgrade: Replacement of cartridge Proxmox 19 on active site](https://rewindex.com/company/scaleway/incidents/xntl8bj4tr77.md) | maintenance | 2025-09-04 05:30 UTC | 2025-09-04 14:32 UTC | 9.0 h | resolved |
| [\[Scheduled\] \[WAW\]-Maintenance on Managed DB for PostgreSQL instances in WAW](https://rewindex.com/company/scaleway/incidents/10njzkw9n0pz.md) | maintenance | 2025-09-10 06:00 UTC | 2025-09-25 06:00 UTC | 15 d | resolved |
| [\[Scheduled\] Web Hosting Dedibox - cPanel platform 1004](https://rewindex.com/company/scaleway/incidents/9np6qcw9k71x.md) | maintenance | 2025-09-11 07:00 UTC | 2025-09-11 08:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Web Hosting Dedibox - cPanel platform 1005](https://rewindex.com/company/scaleway/incidents/lbgkw72xhg87.md) | maintenance | 2025-09-15 07:00 UTC | 2025-09-15 08:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Maintenance on Managed DB for PostgreSQL instances in Amsterdam](https://rewindex.com/company/scaleway/incidents/r9vy6mmbfxmy.md) | maintenance | 2025-09-16 06:00 UTC | 2025-09-30 06:00 UTC | 14 d | resolved |
| [\[Scheduled\] Web Hosting Dedibox - cPanel platform 1006](https://rewindex.com/company/scaleway/incidents/zvdcxw9jk41n.md) | maintenance | 2025-09-16 07:00 UTC | 2025-09-16 08:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Web Hosting Dedibox - cPanel platform 1007](https://rewindex.com/company/scaleway/incidents/19rcf34ntlhy.md) | maintenance | 2025-09-17 07:00 UTC | 2025-09-17 08:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[Product-1-ACO - Saagie\] Migration of the Product-1-ACO Platform to Scaleway Products](https://rewindex.com/company/scaleway/incidents/j3d0pv1777kv.md) | maintenance | 2025-09-23 06:00 UTC | 2025-09-23 14:15 UTC | 8.3 h | resolved |
| [\[Scheduled\] \[DEDIBOX\]-FR-PAR-1 - Room 103 Rack F09 - RPN Switch Isolation](https://rewindex.com/company/scaleway/incidents/qny12sgvtn2n.md) | maintenance | 2025-09-24 06:30 UTC | 2025-09-24 07:00 UTC | 30 min | resolved |
| [\[Scheduled\] Maintenance on Managed DB for PostgreSQL instances in Paris](https://rewindex.com/company/scaleway/incidents/m9xs206s3zjj.md) | maintenance | 2025-09-24 09:17 UTC | 2025-10-07 09:30 UTC | 13 d | resolved |

## Cite this

Scaleway posted 40 status incidents in September 2025 (6 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/scaleway/2025/09
- Citation: Scaleway, “Scaleway in September 2025” (2025-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/2025/09 (CC BY 4.0).
- Markdown link: `[Scaleway: Scaleway in September 2025 (2025-09-01)](https://rewindex.com/company/scaleway/2025/09)`


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Canonical: https://rewindex.com/company/scaleway/2025/09 · Markdown: https://rewindex.com/company/scaleway/2025/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:32:54.955Z