# Scaleway in July 2025: incidents, uptime and changes

> Scaleway in July 2025: 50 incidents on its status page (8 major or critical), 34.39% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Scaleway’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/scaleway/2025/07
Last updated: 2025-08-05T15:14:00Z

- Incidents posted: 50 (major/critical: 8) · Maintenance: 5
- By vendor impact label: critical 2, major 6, minor 33, none 9
- Uptime (vendor-reported): 34.39% free of major/critical incidents, 3.39% free of any incident; outage time 20.3 days, incident time 29.9 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2025](https://rewindex.com/company/scaleway/2025/06.md) · Next: [August 2025](https://rewindex.com/company/scaleway/2025/08.md) · [All months](https://rewindex.com/company/scaleway/reports.md) · [Scaleway](https://rewindex.com/company/scaleway.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[GenAPI\] - \[fr-par-2\] - Service instability](https://rewindex.com/company/scaleway/incidents/l6w762fzgd9f.md) | critical | 2025-07-03 08:01 UTC | 2025-07-16 14:25 UTC | 13 d | resolved |
| [\[Par2\]  Llama 3.3 and Gemma3 are unstable](https://rewindex.com/company/scaleway/incidents/66tgjz984vnr.md) | critical | 2025-07-07 14:00 UTC | 2025-07-17 16:21 UTC | 10 d | resolved |
| [\[nl-ams-1\] degraded performances due to abnormal temperature](https://rewindex.com/company/scaleway/incidents/1vz4xfgy2gcl.md) | major | 2025-07-01 14:30 UTC | 2025-07-02 00:42 UTC | 10 h | resolved |
| [\[GenerativeAPIs\] Product is not reachable](https://rewindex.com/company/scaleway/incidents/234sfthrhqh6.md) | major | 2025-07-08 13:49 UTC | 2025-07-08 13:58 UTC | 9 min | resolved |
| [\[COCKPIT\] - \[ALL REGIONS\] - Interruption of Scaleway logs and metrics for a small subset of customers](https://rewindex.com/company/scaleway/incidents/mc5ktjk1tdcj.md) | major | 2025-07-15 13:10 UTC | 2025-07-16 09:27 UTC | 20 h | resolved |
| [\[fr-par-2\] - Degraded performance across several services](https://rewindex.com/company/scaleway/incidents/g0c1sb83rnhn.md) | major | 2025-07-15 15:40 UTC | 2025-07-23 10:35 UTC | 8 d | resolved |
| [\[Dedibox\]- Debian 10 installation issue](https://rewindex.com/company/scaleway/incidents/qkw4fj7fk1x4.md) | major | 2025-07-17 05:05 UTC | 2025-07-29 13:06 UTC | 12 d | resolved |
| [\[MONGODB\] - FR-PAR - Deployment Issues](https://rewindex.com/company/scaleway/incidents/xvn82c91xm7f.md) | major | 2025-07-25 16:48 UTC | 2025-07-25 16:49 UTC | 1 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[fr-par-2\] Degraded performances due to abnormal temperature](https://rewindex.com/company/scaleway/incidents/xpk9b2vq2h85.md) | minor | 2025-07-01 13:35 UTC | 2025-07-02 06:48 UTC | 17 h | resolved |
| [\[DEDIBOX\] - \[DC5\] Network RPN switch failure](https://rewindex.com/company/scaleway/incidents/vk3tp61sxzlr.md) | minor | 2025-07-01 14:07 UTC | 2025-07-01 14:39 UTC | 32 min | resolved |
| [\[nl-ams-1\] degraded performances due to abnormal temperature](https://rewindex.com/company/scaleway/incidents/1vz4xfgy2gcl.md) | major | 2025-07-01 14:30 UTC | 2025-07-02 00:42 UTC | 10 h | resolved |
| [\[GenAPI\] - \[fr-par-2\] - Service instability](https://rewindex.com/company/scaleway/incidents/l6w762fzgd9f.md) | critical | 2025-07-03 08:01 UTC | 2025-07-16 14:25 UTC | 13 d | resolved |
| [\[REGX\] - \[AMS\] Container Registry Service Disruption](https://rewindex.com/company/scaleway/incidents/16ssy3dptnmb.md) | minor | 2025-07-03 12:25 UTC | 2025-07-03 13:14 UTC | 49 min | resolved |
| [\[NL-AMS\] High latencies on Object Storage](https://rewindex.com/company/scaleway/incidents/ygzg2jn5bbvp.md) | minor | 2025-07-04 09:01 UTC | 2025-07-10 18:05 UTC | 6 d | resolved |
| [\[DC2\] Public switch DOWN - Room 101 Rack N15](https://rewindex.com/company/scaleway/incidents/wk6mlxfttp5x.md) | minor | 2025-07-07 11:57 UTC | 2025-07-11 09:34 UTC | 4 d | resolved |
| [\[Par2\]  Llama 3.3 and Gemma3 are unstable](https://rewindex.com/company/scaleway/incidents/66tgjz984vnr.md) | critical | 2025-07-07 14:00 UTC | 2025-07-17 16:21 UTC | 10 d | resolved |
| [\[DC5\] Public switch DOWN - Room 1 1 Rack A16](https://rewindex.com/company/scaleway/incidents/mzllh18vfk7l.md) | minor | 2025-07-08 05:30 UTC | 2025-07-11 09:40 UTC | 3 d | resolved |
| [\[DC3\] Public switch DOWN - Room 4 4 Rack E12](https://rewindex.com/company/scaleway/incidents/wgrh5rvc4c64.md) | minor | 2025-07-08 07:00 UTC | 2025-07-11 09:36 UTC | 3 d | resolved |
| [\[EM/DEDIBOX\]\[DC3\]  Electrical issue / multiple reboot in DC3 room 4-5 rack D15](https://rewindex.com/company/scaleway/incidents/p0g61c8fk8ws.md) | minor | 2025-07-08 13:41 UTC | 2025-07-11 09:35 UTC | 3 d | resolved |
| [\[GenerativeAPIs\] Product is not reachable](https://rewindex.com/company/scaleway/incidents/234sfthrhqh6.md) | major | 2025-07-08 13:49 UTC | 2025-07-08 13:58 UTC | 9 min | resolved |
| [\[DC5\] Public switch DOWN - Room 1 1 Rack A42](https://rewindex.com/company/scaleway/incidents/4nwgqz6v7frx.md) | minor | 2025-07-10 06:50 UTC | 2025-07-11 09:35 UTC | 27 h | resolved |
| [\[DEDIBOX\] - \[DC2\] RPN switch down - room 205 rack H7](https://rewindex.com/company/scaleway/incidents/5wdrpxwtt4v5.md) | minor | 2025-07-11 08:11 UTC | 2025-07-11 09:34 UTC | 1.4 h | resolved |
| [\[RPN-SAN\] RPN-SAN Network Connectivity Loss](https://rewindex.com/company/scaleway/incidents/08jzxw0mnx30.md) | minor | 2025-07-12 19:00 UTC | 2025-07-15 20:19 UTC | 3 d | resolved |
| [\[DC3\] Public switch DOWN - ROOM 4 4-5, Rack : E18](https://rewindex.com/company/scaleway/incidents/rg5vttp1m5nl.md) | minor | 2025-07-12 22:52 UTC | 2025-07-13 03:55 UTC | 5.0 h | resolved |
| [Some OS install are broken on Dedibox](https://rewindex.com/company/scaleway/incidents/dc940hr03sy4.md) | minor | 2025-07-15 10:24 UTC | 2025-07-15 12:36 UTC | 2.2 h | resolved |
| [\[COCKPIT\] - \[ALL REGIONS\] - Interruption of Scaleway logs and metrics for a small subset of customers](https://rewindex.com/company/scaleway/incidents/mc5ktjk1tdcj.md) | major | 2025-07-15 13:10 UTC | 2025-07-16 09:27 UTC | 20 h | resolved |
| [\[fr-par-2\] - Degraded performance across several services](https://rewindex.com/company/scaleway/incidents/g0c1sb83rnhn.md) | major | 2025-07-15 15:40 UTC | 2025-07-23 10:35 UTC | 8 d | resolved |
| [\[Apple Silicon\] Consumption billing](https://rewindex.com/company/scaleway/incidents/yx85l02vv5lc.md) | none | 2025-07-15 16:04 UTC | 2025-07-17 16:32 UTC | 2 d | resolved |
| [DEDIBOX - Suchard down in DC5 Room 1 Rack D27](https://rewindex.com/company/scaleway/incidents/h8th5st04gfz.md) | minor | 2025-07-16 08:49 UTC | 2025-07-16 13:46 UTC | 5.0 h | resolved |
| [SMS Routing to US Numbers](https://rewindex.com/company/scaleway/incidents/fqbyd26c9qqk.md) | none | 2025-07-16 10:15 UTC | 2026-06-08 14:10 UTC | 327 d | resolved |
| [\[Domain\] Temporary interruption of Domain Services on BookMyName](https://rewindex.com/company/scaleway/incidents/jf3v084hc4lk.md) | minor | 2025-07-16 16:30 UTC | 2025-07-16 16:30 UTC | 0 min | resolved |
| [\[Domain\]  Error 503 and Internal Error for domain ordering and administration on the Scaleway console.](https://rewindex.com/company/scaleway/incidents/1pq7msy095l2.md) | minor | 2025-07-16 17:32 UTC | 2025-07-16 18:14 UTC | 42 min | resolved |
| [\[Dedibox\]- Debian 10 installation issue](https://rewindex.com/company/scaleway/incidents/qkw4fj7fk1x4.md) | major | 2025-07-17 05:05 UTC | 2025-07-29 13:06 UTC | 12 d | resolved |
| [\[DC3\] - Switch down - Room 4-6 rack b16](https://rewindex.com/company/scaleway/incidents/382ksr133m0z.md) | minor | 2025-07-17 06:30 UTC | 2025-07-17 07:44 UTC | 1.2 h | resolved |
| [\[IAM\] ELT - Organization Switch Issue After User Role Migration](https://rewindex.com/company/scaleway/incidents/c6wm5ws6sc23.md) | minor | 2025-07-17 08:00 UTC | 2025-07-22 13:47 UTC | 5 d | resolved |
| [\[Dedibox - DC2\] Switch down room 101 rack g27](https://rewindex.com/company/scaleway/incidents/5smhz8fv38d3.md) | minor | 2025-07-21 13:45 UTC | 2025-07-22 06:57 UTC | 17 h | resolved |
| [\[VPC\] Connectivity Issues for some GPU Instances in NL-AMS-2](https://rewindex.com/company/scaleway/incidents/1bqh92bh8rb6.md) | none | 2025-07-22 16:20 UTC | 2025-07-22 16:20 UTC | 0 min | resolved |
| [\[Redis\] - Instance creation currently unavailable](https://rewindex.com/company/scaleway/incidents/ydkbhb8sf6fl.md) | minor | 2025-07-23 09:18 UTC | 2025-07-28 07:58 UTC | 5 d | resolved |
| [\[DC2\] Public Switch Issue - Room 101 Rack G32](https://rewindex.com/company/scaleway/incidents/5z3lq1kj3pzx.md) | minor | 2025-07-23 12:36 UTC | 2025-07-23 13:15 UTC | 39 min | resolved |
| [\[KAPSULE\] - Node provisioning issue](https://rewindex.com/company/scaleway/incidents/18w631cwbcsl.md) | minor | 2025-07-23 15:25 UTC | 2025-07-24 05:46 UTC | 14 h | resolved |
| [\[BLOCK STORAGE\] - \[FR-PAR-1\] Disruptions on SBS for actions on volumes](https://rewindex.com/company/scaleway/incidents/p7gkx1fqjcqx.md) | minor | 2025-07-23 18:19 UTC | 2025-07-28 08:04 UTC | 5 d | resolved |
| [\[CAAS/FAAS\] - \[fr-par\] - VPC Serverless](https://rewindex.com/company/scaleway/incidents/5wjgql6pz7gr.md) | minor | 2025-07-25 07:43 UTC | 2025-07-25 08:35 UTC | 52 min | resolved |
| [\[VPC-API/IPAM\] - \[fr-par\] VPC API down](https://rewindex.com/company/scaleway/incidents/v06d8jcyp7hl.md) | minor | 2025-07-25 08:01 UTC | 2025-07-25 08:05 UTC | 4 min | resolved |
| [\[DEDIBOX\] - \[fr-par-1\] Switches reboot](https://rewindex.com/company/scaleway/incidents/2wrp7yv11z74.md) | none | 2025-07-25 16:11 UTC | 2025-07-25 16:11 UTC | 0 min | resolved |
| [\[MONGODB\] - FR-PAR - Deployment Issues](https://rewindex.com/company/scaleway/incidents/xvn82c91xm7f.md) | major | 2025-07-25 16:48 UTC | 2025-07-25 16:49 UTC | 1 min | resolved |
| [\[SUPPORT\] Unavailability of support](https://rewindex.com/company/scaleway/incidents/3tkmbvv7lxqq.md) | minor | 2025-07-26 13:55 UTC | 2025-07-26 14:02 UTC | 7 min | resolved |
| [\[WBHE/WBHD\] - Websites show "421 Misdirected Request" when using Cloudflare.](https://rewindex.com/company/scaleway/incidents/649t43w9lf5b.md) | minor | 2025-07-27 10:14 UTC | 2025-07-27 12:10 UTC | 1.9 h | resolved |
| [\[CAAS\] - \[FR-PAR\] - Container creation pending](https://rewindex.com/company/scaleway/incidents/kzqlg7926xqh.md) | minor | 2025-07-28 06:31 UTC | 2025-07-28 07:51 UTC | 1.3 h | resolved |
| [\[INSTANCE\] - \[NL-AMS-1\] Instance creation failure](https://rewindex.com/company/scaleway/incidents/0ncbsp1h33hc.md) | minor | 2025-07-28 07:54 UTC | 2025-07-28 13:59 UTC | 6.1 h | resolved |
| [\[Serverless Functions/Containers\] - \[fr-par\] - Resources creation pending](https://rewindex.com/company/scaleway/incidents/80dysx0tnxfp.md) | minor | 2025-07-28 08:50 UTC | 2025-07-28 12:23 UTC | 3.5 h | resolved |
| [\[Serverless Jobs\] - \[NL-AMS\] - Logs visibility issue](https://rewindex.com/company/scaleway/incidents/mmtyj2n42gqt.md) | minor | 2025-07-28 14:44 UTC | 2025-07-28 14:44 UTC | 0 min | resolved |
| [\[DEDIBOX\] - \[DC2\] room 101- g23-8 - Dedibox server down](https://rewindex.com/company/scaleway/incidents/tn5rj0lm7ms9.md) | minor | 2025-07-29 15:14 UTC | 2025-08-06 08:36 UTC | 8 d | resolved |
| [\[IPAM\] - All AZs - IP booking and updating issues](https://rewindex.com/company/scaleway/incidents/bvvm1hsvs2h4.md) | none | 2025-07-30 08:00 UTC | 2025-07-30 08:00 UTC | 0 min | resolved |
| [\[IPAM\] - \[fr-par\] Service degradation](https://rewindex.com/company/scaleway/incidents/18ytqbpm3gwd.md) | none | 2025-07-31 10:02 UTC | 2025-07-31 10:54 UTC | 52 min | resolved |
| [\[IPAM\] - \[fr-par\] Service degradation](https://rewindex.com/company/scaleway/incidents/zy10dgpg2vls.md) | none | 2025-07-31 10:08 UTC | 2025-07-31 10:47 UTC | 39 min | resolved |
| [\[Redis\] - \[IRED\] Loss of public IP](https://rewindex.com/company/scaleway/incidents/43ywb8wjlg6b.md) | none | 2025-07-31 10:11 UTC | 2025-07-31 10:11 UTC | 0 min | resolved |
| [\[Redis\] - \[IRED\] Loss of public IP](https://rewindex.com/company/scaleway/incidents/rgbncm6nztk3.md) | minor | 2025-07-31 13:51 UTC | 2025-08-01 11:59 UTC | 22 h | resolved |
| [\[NETWORK\] - Stockholm - Traffic blackhole](https://rewindex.com/company/scaleway/incidents/08v31vg8m0fc.md) | none | 2025-07-31 15:18 UTC | 2025-07-31 15:18 UTC | 0 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \[MAINTENANCE\]- RPN Switch replacement in DC5 Room 1 - Rack C51](https://rewindex.com/company/scaleway/incidents/t3m30qzdgqw1.md) | maintenance | 2025-07-03 07:00 UTC | 2025-07-03 08:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[MAINTENANCE\] Migration of guest account](https://rewindex.com/company/scaleway/incidents/c7c27fsk68ql.md) | maintenance | 2025-07-15 08:00 UTC | 2025-07-17 16:00 UTC | 2 d | resolved |
| [\[Scheduled\] \[MAINTENANCE\] Téléhouse2 PoP Maintenance](https://rewindex.com/company/scaleway/incidents/l3rtd8k9x1jc.md) | maintenance | 2025-07-16 07:00 UTC | 2025-07-16 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] \[MAINTENANCE\] Amsterdam ITX9 PoP Maintenance - Latency higher than usual in AMS Region](https://rewindex.com/company/scaleway/incidents/x9hlh02nlnct.md) | maintenance | 2025-07-16 12:00 UTC | 2025-07-16 13:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[WEBHOSTING\] Server Update](https://rewindex.com/company/scaleway/incidents/0hzy8m4vbw20.md) | maintenance | 2025-07-28 07:00 UTC | 2025-07-28 07:10 UTC | 10 min | resolved |

## Cite this

Scaleway posted 50 status incidents in July 2025 (8 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/scaleway/2025/07
- Citation: Scaleway, “Scaleway in July 2025” (2025-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/2025/07 (CC BY 4.0).
- Markdown link: `[Scaleway: Scaleway in July 2025 (2025-07-01)](https://rewindex.com/company/scaleway/2025/07)`


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Canonical: https://rewindex.com/company/scaleway/2025/07 · Markdown: https://rewindex.com/company/scaleway/2025/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:57:09.060Z