# Scaleway in May 2025: incidents, uptime and changes

> Scaleway in May 2025: 52 incidents on its status page (7 major or critical), 74.18% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Scaleway’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/scaleway/2025/05
Last updated: 2025-06-04T07:41:00Z

- Incidents posted: 52 (major/critical: 7) · Maintenance: 8
- By vendor impact label: major 7, minor 41, none 4
- Uptime (vendor-reported): 74.18% free of major/critical incidents, 0.00% free of any incident; outage time 8.0 days, incident time 31.0 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2025](https://rewindex.com/company/scaleway/2025/04.md) · Next: [June 2025](https://rewindex.com/company/scaleway/2025/06.md) · [All months](https://rewindex.com/company/scaleway/reports.md) · [Scaleway](https://rewindex.com/company/scaleway.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[dedibox\] Display issues](https://rewindex.com/company/scaleway/incidents/z2vx8g4751jz.md) | major | 2025-05-07 14:52 UTC | 2025-05-07 15:08 UTC | 16 min | resolved |
| [\[VPC\]\[FR-PAR1\] Network disruption](https://rewindex.com/company/scaleway/incidents/nygwhbpk0sd4.md) | major | 2025-05-15 09:46 UTC | 2025-05-16 09:20 UTC | 24 h | resolved |
| [\[REDIS\]\[FR-PAR1\] Cluster issue](https://rewindex.com/company/scaleway/incidents/9sv2qxb2v4fn.md) | major | 2025-05-15 10:37 UTC | 2025-05-15 11:03 UTC | 26 min | resolved |
| [\[VPC\]\[FR-PAR1\] DNS Resolution Disruption](https://rewindex.com/company/scaleway/incidents/8jtf6c8wv6h8.md) | major | 2025-05-15 15:57 UTC | 2025-05-16 09:34 UTC | 18 h | resolved |
| [\[GAPI\] \[fr-par-1\] Generative APIs is down](https://rewindex.com/company/scaleway/incidents/tqrw7trgh4hl.md) | major | 2025-05-16 06:49 UTC | 2025-05-16 08:33 UTC | 1.7 h | resolved |
| [\[DC2\] Public switch issue in DC2 Room 101 Rack A20](https://rewindex.com/company/scaleway/incidents/52kht2jfw7fd.md) | major | 2025-05-19 19:35 UTC | 2025-06-09 15:51 UTC | 21 d | resolved |
| [\[GAPI\] - fr-par - gemma3 and whisperX model unavailable](https://rewindex.com/company/scaleway/incidents/cklszvbd36pz.md) | major | 2025-05-21 14:37 UTC | 2025-05-21 14:57 UTC | 20 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[INSTANCE\] Automatic IP deletion issue when deleting an instance](https://rewindex.com/company/scaleway/incidents/wj4yxlkhvd9m.md) | minor | 2025-05-02 16:35 UTC | 2025-05-06 08:04 UTC | 4 d | resolved |
| [\[Object Storage\] - Checksum error in some client/sdk](https://rewindex.com/company/scaleway/incidents/djmbq973wy71.md) | minor | 2025-05-02 17:00 UTC | 2025-06-26 13:06 UTC | 55 d | resolved |
| [\[Registry\] - \[fr-par\] - Instabilities](https://rewindex.com/company/scaleway/incidents/3nqszrc21pn7.md) | minor | 2025-05-03 17:03 UTC | 2025-05-21 14:52 UTC | 18 d | resolved |
| [\[Serverless Jobs\] some schedules may execute at unexpected times](https://rewindex.com/company/scaleway/incidents/9rs86rk8ycz0.md) | minor | 2025-05-04 07:48 UTC | 2025-05-19 08:44 UTC | 15 d | resolved |
| [\[DC5\] Switch down-Room 1-Rack D53](https://rewindex.com/company/scaleway/incidents/38j12cm85y46.md) | minor | 2025-05-05 08:55 UTC | 2025-05-06 11:58 UTC | 27 h | resolved |
| [\[DEDIBOX\] - fr-par-1 (DC3) - Multiples reboot s45-c5.dc3](https://rewindex.com/company/scaleway/incidents/rd27ppg5hfrv.md) | minor | 2025-05-05 13:42 UTC | 2025-05-06 11:57 UTC | 22 h | resolved |
| [\[WEBHOSTING\] - pf14-mysql & pf15-mysql are down.](https://rewindex.com/company/scaleway/incidents/6q960hl71237.md) | minor | 2025-05-06 06:32 UTC | 2025-05-12 09:51 UTC | 6 d | resolved |
| [\[WEBHOSTING\] - pf17-mysql is down.](https://rewindex.com/company/scaleway/incidents/q143zxtd910c.md) | minor | 2025-05-07 08:02 UTC | 2025-05-12 09:51 UTC | 5 d | resolved |
| [\[DC5\] Switch down-Room 1 - Rack B10](https://rewindex.com/company/scaleway/incidents/nwvrlwn0k709.md) | none | 2025-05-07 14:44 UTC | 2025-05-07 15:10 UTC | 26 min | resolved |
| [\[dedibox\] Display issues](https://rewindex.com/company/scaleway/incidents/z2vx8g4751jz.md) | major | 2025-05-07 14:52 UTC | 2025-05-07 15:08 UTC | 16 min | resolved |
| [\[IAM\] Members can't access to the console](https://rewindex.com/company/scaleway/incidents/fmjx6cjcbjwr.md) | minor | 2025-05-08 14:57 UTC | 2025-05-08 15:36 UTC | 39 min | resolved |
| [\[DDX2ELT\] Payment Retry Issue for DDX Invoices via the ELT Console](https://rewindex.com/company/scaleway/incidents/zb4rf9r0ff4y.md) | minor | 2025-05-09 07:19 UTC | 2025-05-09 07:52 UTC | 33 min | resolved |
| [\[DC2\] - Public switch issue in room 101 - s101-g27-13](https://rewindex.com/company/scaleway/incidents/h2297h3f84m2.md) | minor | 2025-05-12 06:45 UTC | 2025-05-15 12:05 UTC | 3 d | resolved |
| [\[DC3\] - Public switch issue in room 4-5 s45-d9.dc3, s45-d10-dc3](https://rewindex.com/company/scaleway/incidents/rngwjwfbw4n9.md) | minor | 2025-05-12 07:17 UTC | 2025-05-21 15:01 UTC | 9 d | resolved |
| [\[DC3\] - Private switch issue in DC3 Room 4-3 : s43-d20.rpn.dc3](https://rewindex.com/company/scaleway/incidents/sr7j9y5fcryz.md) | minor | 2025-05-12 07:36 UTC | 2025-05-15 12:06 UTC | 3 d | resolved |
| [\[HOSTING\] Hostings on pf-1004 are not accessible](https://rewindex.com/company/scaleway/incidents/nbbj0hwxdc0q.md) | minor | 2025-05-12 08:20 UTC | 2025-05-12 09:23 UTC | 1.1 h | resolved |
| [\[WEBHOSTING\]\[ELEMENT\] - Orders temporarily unavailable on Elements](https://rewindex.com/company/scaleway/incidents/v37knxvf9tgw.md) | minor | 2025-05-12 09:49 UTC | 2025-05-12 11:48 UTC | 2.0 h | resolved |
| [\[DC2\] Rack H22 block N, block F unreachable.](https://rewindex.com/company/scaleway/incidents/gnbn6qtjh0l4.md) | minor | 2025-05-12 10:41 UTC | 2025-05-15 12:07 UTC | 3 d | resolved |
| [\[VPC\]\[FR-PAR1\] Network disruption](https://rewindex.com/company/scaleway/incidents/nygwhbpk0sd4.md) | major | 2025-05-15 09:46 UTC | 2025-05-16 09:20 UTC | 24 h | resolved |
| [\[REDIS\]\[FR-PAR1\] Cluster issue](https://rewindex.com/company/scaleway/incidents/9sv2qxb2v4fn.md) | major | 2025-05-15 10:37 UTC | 2025-05-15 11:03 UTC | 26 min | resolved |
| [\[SECRET MANAGER\]\[FR-PAR\] - Errors in secret creation](https://rewindex.com/company/scaleway/incidents/vcy5wvjxzxs1.md) | minor | 2025-05-15 15:50 UTC | 2025-05-16 08:31 UTC | 17 h | resolved |
| [\[VPC\]\[FR-PAR1\] DNS Resolution Disruption](https://rewindex.com/company/scaleway/incidents/8jtf6c8wv6h8.md) | major | 2025-05-15 15:57 UTC | 2025-05-16 09:34 UTC | 18 h | resolved |
| [\[GAPI\] \[fr-par-1\] Generative APIs is down](https://rewindex.com/company/scaleway/incidents/tqrw7trgh4hl.md) | major | 2025-05-16 06:49 UTC | 2025-05-16 08:33 UTC | 1.7 h | resolved |
| [\[ELASTIC-METAL\] - Rack A30 / Room 7 / DC5 - Device rebooted](https://rewindex.com/company/scaleway/incidents/mrsffcsqtpcr.md) | minor | 2025-05-16 07:17 UTC | 2025-05-16 07:17 UTC | 0 min | resolved |
| [\[DC2\] - Public switch issue in room 203-B rack J5](https://rewindex.com/company/scaleway/incidents/bl85fm7wtm5r.md) | minor | 2025-05-16 12:29 UTC | 2025-05-21 14:50 UTC | 5 d | resolved |
| [\[Dedibox\]-C57/1/DC5 - RPN switch issue](https://rewindex.com/company/scaleway/incidents/rbt9n741r4p6.md) | none | 2025-05-16 19:22 UTC | 2025-05-16 19:22 UTC | 0 min | resolved |
| [\[DC2\] - Public switch issue in DC2 Room 101 - s101-g27-13.dc2](https://rewindex.com/company/scaleway/incidents/vw49tq87whhk.md) | minor | 2025-05-19 07:11 UTC | 2025-05-19 16:03 UTC | 8.9 h | resolved |
| [\[Account\] Captcha verification failed](https://rewindex.com/company/scaleway/incidents/2r40tykqcr4r.md) | minor | 2025-05-19 14:20 UTC | 2025-05-21 13:05 UTC | 47 h | resolved |
| [\[DC2\] Public switch issue in DC2 Room 101 Rack A20](https://rewindex.com/company/scaleway/incidents/52kht2jfw7fd.md) | major | 2025-05-19 19:35 UTC | 2025-06-09 15:51 UTC | 21 d | resolved |
| [\[GAPI\] - fr-par - gemma3 and whisperX model unavailable](https://rewindex.com/company/scaleway/incidents/cklszvbd36pz.md) | major | 2025-05-21 14:37 UTC | 2025-05-21 14:57 UTC | 20 min | resolved |
| [\[BOOKMYNAME\] BookMyName API timeouts](https://rewindex.com/company/scaleway/incidents/9ywnt4pdwg05.md) | minor | 2025-05-21 19:37 UTC | 2025-05-23 13:41 UTC | 42 h | resolved |
| [\[COCKPIT\] - all-regions - Data visualisation in Grafana partially affected for new projects](https://rewindex.com/company/scaleway/incidents/b2h3zfwcf84d.md) | minor | 2025-05-22 08:37 UTC | 2025-05-22 16:08 UTC | 7.5 h | resolved |
| [\[AMS\] - Public and private switch issue in DC AMS rack EE22 room hall2](https://rewindex.com/company/scaleway/incidents/t3wx2107ppvb.md) | minor | 2025-05-26 07:19 UTC | 2025-05-26 11:36 UTC | 4.3 h | resolved |
| [\[DC2\] - Public switch issue in  DC2 room S101 G22 bloc N](https://rewindex.com/company/scaleway/incidents/yy2tmn1c6b2y.md) | minor | 2025-05-26 07:21 UTC | 2025-05-26 11:41 UTC | 4.3 h | resolved |
| [\[DC5\] -  Private switch issue in DC5 room S1 Rack C34](https://rewindex.com/company/scaleway/incidents/8pvq7r92w3t1.md) | minor | 2025-05-26 08:52 UTC | 2025-06-09 15:50 UTC | 14 d | resolved |
| [\[Console\]-Organization Settings and Support Tickets Pages Temporarily Unavailable](https://rewindex.com/company/scaleway/incidents/xms99vsy1zrm.md) | minor | 2025-05-26 17:23 UTC | 2025-05-26 17:34 UTC | 11 min | resolved |
| [\[ELEMENTS\] Multiples elements products are unavailable on FR-PAR-3](https://rewindex.com/company/scaleway/incidents/8m3f8wlvpvc3.md) | minor | 2025-05-26 19:59 UTC | 2025-05-27 14:58 UTC | 19 h | resolved |
| [\[KEY MANAGER\] - Key Manager down in fr-par](https://rewindex.com/company/scaleway/incidents/7wf3hbt1qfqw.md) | minor | 2025-05-27 06:55 UTC | 2025-05-27 11:41 UTC | 4.8 h | resolved |
| [\[SECRET MANAGER\] - "CreateSecretVersion" and "AccessSecretVersion" down in fr-par.](https://rewindex.com/company/scaleway/incidents/nxhkvn708ktz.md) | minor | 2025-05-27 06:58 UTC | 2025-05-27 11:41 UTC | 4.7 h | resolved |
| [\[DEDIBOX VPS\]- Inability to manage VPS servers](https://rewindex.com/company/scaleway/incidents/yy1wbrj585f2.md) | minor | 2025-05-27 07:20 UTC | 2025-05-27 14:14 UTC | 6.9 h | resolved |
| [\[WEBHOSTING\] - Blacklist Microsoft](https://rewindex.com/company/scaleway/incidents/vk7dyh56h065.md) | minor | 2025-05-27 08:10 UTC | 2025-06-26 11:22 UTC | 30 d | resolved |
| [\[Network\]-No RPN/PUB for servers located in AMS1/H2/EE15 bloc K and M](https://rewindex.com/company/scaleway/incidents/vm12zzj5jy27.md) | minor | 2025-05-27 11:30 UTC | 2025-05-30 11:52 UTC | 3 d | resolved |
| [\[Cockpit\]-Grafana high latencies](https://rewindex.com/company/scaleway/incidents/3tfjmvjfsjsx.md) | minor | 2025-05-27 12:21 UTC | 2025-05-28 07:37 UTC | 19 h | resolved |
| [\[Network\]-No RPN/PUB for servers located in AMS1/H2/EE17 bloc D](https://rewindex.com/company/scaleway/incidents/c64kkqxk9bkf.md) | minor | 2025-05-27 12:23 UTC | 2025-05-27 12:51 UTC | 28 min | resolved |
| [\[Console\] Users can't validate their phone numbers](https://rewindex.com/company/scaleway/incidents/shng91wbh7p6.md) | minor | 2025-05-29 10:54 UTC | 2025-05-30 04:03 UTC | 17 h | resolved |
| [\[Dédibox\]  Installation issue on Ubuntu 20.04](https://rewindex.com/company/scaleway/incidents/hv20sd3n8z61.md) | minor | 2025-05-29 14:22 UTC | 2025-06-04 07:41 UTC | 6 d | resolved |
| [\[Dédibox\]  Installation issue on Ubuntu 24.04](https://rewindex.com/company/scaleway/incidents/hntqp0455hx6.md) | minor | 2025-05-29 14:23 UTC | 2025-06-04 07:41 UTC | 6 d | resolved |
| [\[COCKPIT\] Users cannot access Grafana](https://rewindex.com/company/scaleway/incidents/8h6y1r2fd18c.md) | minor | 2025-05-29 20:40 UTC | 2025-05-30 02:18 UTC | 5.6 h | resolved |
| [\[Dedibox RPN\] - DC3 room 4-6 - RPN instability](https://rewindex.com/company/scaleway/incidents/wm40f6jjxw54.md) | none | 2025-05-29 22:00 UTC | 2025-05-29 22:00 UTC | 0 min | resolved |
| [\[VPS\] -VPS proxy is down](https://rewindex.com/company/scaleway/incidents/5sgbvyc1648x.md) | minor | 2025-05-30 09:26 UTC | 2025-05-30 17:54 UTC | 8.5 h | resolved |
| [\[Serverless Functions/Containers\] \[fr-par\] users might experience issues creating custom domains](https://rewindex.com/company/scaleway/incidents/dbzyvnmyw6hn.md) | none | 2025-05-30 11:50 UTC | 2025-05-30 12:42 UTC | 52 min | resolved |
| [\[SUPPORT\]-Unavailability of support](https://rewindex.com/company/scaleway/incidents/7pjfbm804gk8.md) | minor | 2025-05-31 16:03 UTC | 2025-05-31 20:02 UTC | 4.0 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \[Serverless Functions/Containers\] \[fr-par/nl-ams/pl-waw\] Infrastructure upgrade](https://rewindex.com/company/scaleway/incidents/7mwrwxkwmvsx.md) | maintenance | 2025-05-07 07:00 UTC | 2025-05-07 16:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] \[Domain\] Temporary interruption of Domain Services](https://rewindex.com/company/scaleway/incidents/gnjl8pn8hd42.md) | maintenance | 2025-05-12 08:00 UTC | 2025-05-12 16:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] \[BookMyName\] Maintenance: Temporary interruption of BookMyName Services](https://rewindex.com/company/scaleway/incidents/1d0kwfwgn3j9.md) | maintenance | 2025-05-12 08:00 UTC | 2025-05-12 16:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] \[DC3\]- Emergency maintenance to repair the power supply in DC3 room 4-5 s45-d9.dc3, s45-d10-dc3](https://rewindex.com/company/scaleway/incidents/md5gfvpkfjdf.md) | maintenance | 2025-05-13 12:00 UTC | 2025-05-13 13:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[Domain\] Temporary interruption of Domain Services](https://rewindex.com/company/scaleway/incidents/xmwhvlnsd52n.md) | maintenance | 2025-05-15 09:00 UTC | 2025-05-15 09:30 UTC | 30 min | resolved |
| [\[Scheduled\] \[K8S\] Migration to Network VPC](https://rewindex.com/company/scaleway/incidents/w9l2mc7vnrk5.md) | maintenance | 2025-05-19 08:00 UTC | 2025-05-30 08:00 UTC | 11 d | resolved |
| [\[Scheduled\] \[Dedibox\]-DC5 RPN Rack c57 - device maintenance](https://rewindex.com/company/scaleway/incidents/dqlb6f66f3dc.md) | maintenance | 2025-05-19 10:00 UTC | 2025-05-19 12:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] \[COCKPIT\] Scheduled maintenance on Cockpit](https://rewindex.com/company/scaleway/incidents/d06zw5zmnf7m.md) | maintenance | 2025-05-26 08:00 UTC | 2025-05-26 16:00 UTC | 8.0 h | resolved |

## Cite this

Scaleway posted 52 status incidents in May 2025 (7 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/scaleway/2025/05
- Citation: Scaleway, “Scaleway in May 2025” (2025-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/2025/05 (CC BY 4.0).
- Markdown link: `[Scaleway: Scaleway in May 2025 (2025-05-01)](https://rewindex.com/company/scaleway/2025/05)`


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Canonical: https://rewindex.com/company/scaleway/2025/05 · Markdown: https://rewindex.com/company/scaleway/2025/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:15:21.764Z