# Scaleway in December 2024: incidents, uptime and changes

> Scaleway in December 2024: 29 incidents on its status page (12 major or critical), 65.10% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Scaleway’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/scaleway/2024/12
Last updated: 2025-01-04T05:55:00Z

- Incidents posted: 29 (major/critical: 12) · Maintenance: 5
- By vendor impact label: major 12, minor 13, none 4
- Uptime (vendor-reported): 65.10% free of major/critical incidents, 38.71% free of any incident; outage time 10.8 days, incident time 19.0 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2024](https://rewindex.com/company/scaleway/2024/11.md) · Next: [January 2025](https://rewindex.com/company/scaleway/2025/01.md) · [All months](https://rewindex.com/company/scaleway/reports.md) · [Scaleway](https://rewindex.com/company/scaleway.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[NETWORK\] \[AMS\] - Switch h6-6b51-2.ams1 is down](https://rewindex.com/company/scaleway/incidents/qv3lnhjxj4g5.md) | major | 2024-12-01 21:18 UTC | 2024-12-02 02:03 UTC | 4.8 h | resolved |
| [\[NL-AMS\] API elevated error rate on the region](https://rewindex.com/company/scaleway/incidents/fw9pn50x7sds.md) | major | 2024-12-03 11:34 UTC | 2024-12-03 12:17 UTC | 43 min | resolved |
| [\[KAPSULE\] Kapsule ARM nodes are broken in 1.31+](https://rewindex.com/company/scaleway/incidents/cvmss4w8skx8.md) | major | 2024-12-03 14:45 UTC | 2024-12-04 17:00 UTC | 26 h | resolved |
| [\[REGISTRY\]-Registry Overbilling](https://rewindex.com/company/scaleway/incidents/72hbsv07n3dj.md) | major | 2024-12-05 13:48 UTC | 2024-12-11 11:27 UTC | 6 d | resolved |
| [\[SQS\]-many SSL errors when connecting to SQS queues](https://rewindex.com/company/scaleway/incidents/0gds38vkq3j9.md) | major | 2024-12-08 16:57 UTC | 2024-12-09 10:03 UTC | 17 h | resolved |
| [\[Dedibox\] DC3 room 4-4 rack F8  blocks C D E F - Public switch issue](https://rewindex.com/company/scaleway/incidents/l7shk1p2k8b4.md) | major | 2024-12-13 17:15 UTC | 2024-12-13 20:01 UTC | 2.8 h | resolved |
| [\[Dedibox\] DC2 room 101 rack N15  block G - PUB/RPN switch issue](https://rewindex.com/company/scaleway/incidents/j1wjv7933mm1.md) | major | 2024-12-16 07:38 UTC | 2024-12-18 11:16 UTC | 2 d | resolved |
| [\[KAPSULE\] full isolation nodes doesn't work](https://rewindex.com/company/scaleway/incidents/20897npcgdsx.md) | major | 2024-12-16 18:45 UTC | 2024-12-17 18:36 UTC | 24 h | resolved |
| [\[Auth\]-Issue with automatic quota](https://rewindex.com/company/scaleway/incidents/yvqqqnv323b7.md) | major | 2024-12-17 11:46 UTC | 2024-12-17 14:18 UTC | 2.5 h | resolved |
| [\[KAPSULE\] Some nodes do not get a public network](https://rewindex.com/company/scaleway/incidents/w3ch5jwcz2px.md) | major | 2024-12-18 10:52 UTC | 2024-12-19 08:02 UTC | 21 h | resolved |
| [\[DC5\] RPN Switch reboot S1 D14-5](https://rewindex.com/company/scaleway/incidents/9fjwjvkqy9z1.md) | major | 2024-12-19 09:32 UTC | 2024-12-19 09:46 UTC | 14 min | resolved |
| [Temporary Support unavailability from December 31th, 4PM CET to January 1st, 6AM CET](https://rewindex.com/company/scaleway/incidents/pr9lmyxq276l.md) | major | 2024-12-31 13:09 UTC | 2025-01-04 05:55 UTC | 4 d | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[NETWORK\] \[AMS\] - Switch h6-6b51-2.ams1 is down](https://rewindex.com/company/scaleway/incidents/qv3lnhjxj4g5.md) | major | 2024-12-01 21:18 UTC | 2024-12-02 02:03 UTC | 4.8 h | resolved |
| [\[Serverless Functions/Containers\] \[fr-par\] functions and containers endpoints unavailable](https://rewindex.com/company/scaleway/incidents/gxc1v73kynn9.md) | none | 2024-12-02 12:30 UTC | 2024-12-02 13:57 UTC | 1.4 h | resolved |
| [\[NL-AMS\] API elevated error rate on the region](https://rewindex.com/company/scaleway/incidents/fw9pn50x7sds.md) | major | 2024-12-03 11:34 UTC | 2024-12-03 12:17 UTC | 43 min | resolved |
| [\[PL-WAW\] Cockpit Scaleway metrics & logs are not ingested.](https://rewindex.com/company/scaleway/incidents/5z8b9bhsfsjj.md) | minor | 2024-12-03 13:01 UTC | 2024-12-18 11:05 UTC | 15 d | resolved |
| [\[KAPSULE\] Kapsule ARM nodes are broken in 1.31+](https://rewindex.com/company/scaleway/incidents/cvmss4w8skx8.md) | major | 2024-12-03 14:45 UTC | 2024-12-04 17:00 UTC | 26 h | resolved |
| [\[INSTANCE\]-IP-Mob migration happened one day too soon for last 3 batches](https://rewindex.com/company/scaleway/incidents/lwg6p9cbj5d5.md) | none | 2024-12-03 16:05 UTC | 2024-12-03 16:05 UTC | 0 min | resolved |
| [\[DC3\] Public Switch rebooted in rack S46-F2](https://rewindex.com/company/scaleway/incidents/pvlp7n9sn5zg.md) | none | 2024-12-05 13:00 UTC | 2024-12-05 13:31 UTC | 31 min | resolved |
| [\[REGISTRY\]-Registry Overbilling](https://rewindex.com/company/scaleway/incidents/72hbsv07n3dj.md) | major | 2024-12-05 13:48 UTC | 2024-12-11 11:27 UTC | 6 d | resolved |
| [\[CONSOLE\] Scaleway Element console show 403 err](https://rewindex.com/company/scaleway/incidents/kczr0p7t3cgv.md) | minor | 2024-12-06 06:54 UTC | 2024-12-06 11:24 UTC | 4.5 h | resolved |
| [\[DC5\] Switch rebooted in Room 1 rack D46](https://rewindex.com/company/scaleway/incidents/w84zynw50fhl.md) | minor | 2024-12-06 08:13 UTC | 2024-12-18 11:06 UTC | 12 d | resolved |
| [\[DC2\] IPV6 prefixes were unreachable in room S301](https://rewindex.com/company/scaleway/incidents/r2qxlpd2g21f.md) | none | 2024-12-06 14:40 UTC | 2024-12-06 14:40 UTC | 0 min | resolved |
| [\[SQS\]-many SSL errors when connecting to SQS queues](https://rewindex.com/company/scaleway/incidents/0gds38vkq3j9.md) | major | 2024-12-08 16:57 UTC | 2024-12-09 10:03 UTC | 17 h | resolved |
| [\[DEDIBOX\] DC2 room 101 rack H26 block I - PUB switch issue](https://rewindex.com/company/scaleway/incidents/270r9kgfmvrr.md) | minor | 2024-12-09 08:00 UTC | 2024-12-09 13:46 UTC | 5.8 h | resolved |
| [\[Object Storage\] - SSE-C MPU impossible to download](https://rewindex.com/company/scaleway/incidents/p8kf1h5781sq.md) | minor | 2024-12-10 09:01 UTC | 2024-12-18 11:14 UTC | 8 d | resolved |
| [\[DC3\]  Public switch issue room 4-5 rack D22](https://rewindex.com/company/scaleway/incidents/gfk59c9s0l32.md) | minor | 2024-12-11 07:19 UTC | 2024-12-11 11:40 UTC | 4.3 h | resolved |
| [\[Dedibox\] DC2 room 301 rack B5  - PUB switch issue](https://rewindex.com/company/scaleway/incidents/nv2d3kl8034h.md) | minor | 2024-12-12 07:27 UTC | 2024-12-12 07:27 UTC | 0 min | resolved |
| [\[Dedibox\] DC3 room 4-4 rack F8  blocks C D E F - Public switch issue](https://rewindex.com/company/scaleway/incidents/l7shk1p2k8b4.md) | major | 2024-12-13 17:15 UTC | 2024-12-13 20:01 UTC | 2.8 h | resolved |
| [\[Dedibox\] DC2 room 101 rack N15  block G - PUB/RPN switch issue](https://rewindex.com/company/scaleway/incidents/j1wjv7933mm1.md) | major | 2024-12-16 07:38 UTC | 2024-12-18 11:16 UTC | 2 d | resolved |
| [\[KAPSULE\] full isolation nodes doesn't work](https://rewindex.com/company/scaleway/incidents/20897npcgdsx.md) | major | 2024-12-16 18:45 UTC | 2024-12-17 18:36 UTC | 24 h | resolved |
| [\[TEM\] Cockpit Data Unavailable](https://rewindex.com/company/scaleway/incidents/hc5ntkvw7mjq.md) | minor | 2024-12-17 09:08 UTC | 2024-12-17 09:09 UTC | 1 min | resolved |
| [\[OBJECT\] NoSuchBucket error in response](https://rewindex.com/company/scaleway/incidents/cbxhs5jkht52.md) | minor | 2024-12-17 09:47 UTC | 2024-12-17 14:43 UTC | 4.9 h | resolved |
| [\[Auth\]-Issue with automatic quota](https://rewindex.com/company/scaleway/incidents/yvqqqnv323b7.md) | major | 2024-12-17 11:46 UTC | 2024-12-17 14:18 UTC | 2.5 h | resolved |
| [\[KAPSULE\] Some nodes do not get a public network](https://rewindex.com/company/scaleway/incidents/w3ch5jwcz2px.md) | major | 2024-12-18 10:52 UTC | 2024-12-19 08:02 UTC | 21 h | resolved |
| [\[DC5\] RPN Switch reboot S1 D14-5](https://rewindex.com/company/scaleway/incidents/9fjwjvkqy9z1.md) | major | 2024-12-19 09:32 UTC | 2024-12-19 09:46 UTC | 14 min | resolved |
| [\[Elastic Metal\] DC5 - Room 7 - Rack A56 - Rack down](https://rewindex.com/company/scaleway/incidents/6pzgr5b7km77.md) | minor | 2024-12-20 16:44 UTC | 2024-12-20 17:50 UTC | 1.1 h | resolved |
| [\[Webhosting\]-Database unreachable on classic hosting](https://rewindex.com/company/scaleway/incidents/0bm4x4flhvhg.md) | minor | 2024-12-29 13:38 UTC | 2024-12-29 15:10 UTC | 1.5 h | resolved |
| [\[RPN\] RPN switch is down in AMS1](https://rewindex.com/company/scaleway/incidents/gbbh282wf59v.md) | minor | 2024-12-30 08:52 UTC | 2024-12-30 09:07 UTC | 15 min | resolved |
| [\[CONSOLE\] dedibox console, sms not received on 2FA](https://rewindex.com/company/scaleway/incidents/qnzb84p6pf86.md) | minor | 2024-12-31 09:54 UTC | 2024-12-31 12:11 UTC | 2.3 h | resolved |
| [Temporary Support unavailability from December 31th, 4PM CET to January 1st, 6AM CET](https://rewindex.com/company/scaleway/incidents/pr9lmyxq276l.md) | major | 2024-12-31 13:09 UTC | 2025-01-04 05:55 UTC | 4 d | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \[Webhosting\] FTP backup maintenance](https://rewindex.com/company/scaleway/incidents/fv5tjnd17nrw.md) | maintenance | 2024-12-02 10:00 UTC | 2024-12-02 10:30 UTC | 30 min | resolved |
| [\[Scheduled\] \[website\] -Scheduled maintenance on the feature-request page](https://rewindex.com/company/scaleway/incidents/557lgphx8w7g.md) | maintenance | 2024-12-12 08:00 UTC | 2024-12-12 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[KAPSULE\] Scheduled maintenance on Kubernetes Nodes](https://rewindex.com/company/scaleway/incidents/2wcd2659khxw.md) | maintenance | 2024-12-17 09:00 UTC | 2024-12-17 17:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] \[KAPSULE\] Scheduled maintenance on Kubernetes Nodes](https://rewindex.com/company/scaleway/incidents/88flg88ws3zs.md) | maintenance | 2024-12-17 17:01 UTC | 2024-12-18 19:00 UTC | 26 h | resolved |
| [\[Scheduled\] Temporary Support unavailability from December 24th, 4PM CET to December 25th, 10AM CET](https://rewindex.com/company/scaleway/incidents/kd3n1m51q7hk.md) | maintenance | 2024-12-24 15:00 UTC | 2024-12-25 21:11 UTC | 30 h | resolved |

## Cite this

Scaleway posted 29 status incidents in December 2024 (12 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/scaleway/2024/12
- Citation: Scaleway, “Scaleway in December 2024” (2024-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/2024/12 (CC BY 4.0).
- Markdown link: `[Scaleway: Scaleway in December 2024 (2024-12-01)](https://rewindex.com/company/scaleway/2024/12)`


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Canonical: https://rewindex.com/company/scaleway/2024/12 · Markdown: https://rewindex.com/company/scaleway/2024/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:22:17.775Z