# Scaleway in July 2024: incidents, uptime and changes

> Scaleway in July 2024: 32 incidents on its status page (7 major or critical), 71.77% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Scaleway’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/scaleway/2024/07
Last updated: 2024-08-05T14:50:00Z

- Incidents posted: 32 (major/critical: 7) · Maintenance: 18
- By vendor impact label: critical 1, major 6, minor 21, none 4
- Uptime (vendor-reported): 71.77% free of major/critical incidents, 22.38% free of any incident; outage time 8.7 days, incident time 24.1 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2024](https://rewindex.com/company/scaleway/2024/06.md) · Next: [August 2024](https://rewindex.com/company/scaleway/2024/08.md) · [All months](https://rewindex.com/company/scaleway/reports.md) · [Scaleway](https://rewindex.com/company/scaleway.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[AMS\] Issue on AMS Dedibox](https://rewindex.com/company/scaleway/incidents/r7rnq13p2wg5.md) | critical | 2024-07-02 14:24 UTC | 2024-07-02 15:37 UTC | 1.2 h | resolved |
| [\[SERVERLESS/REGISTRY\]-Upload PartCopy failure with MPU created since yesterday evening](https://rewindex.com/company/scaleway/incidents/57m026nm1y38.md) | major | 2024-07-02 08:16 UTC | 2024-07-02 09:17 UTC | 1.0 h | resolved |
| [\[SUPPORT\] Ticketing unavailability](https://rewindex.com/company/scaleway/incidents/5s7jkgz0zjbp.md) | major | 2024-07-02 10:04 UTC | 2024-07-03 09:54 UTC | 24 h | resolved |
| [\[KAPSULE\] ETCD blocked in readonly](https://rewindex.com/company/scaleway/incidents/bj8xnj1y79gp.md) | major | 2024-07-03 22:08 UTC | 2024-07-04 15:15 UTC | 17 h | resolved |
| [\[Cockpit\]-Loki query is slow](https://rewindex.com/company/scaleway/incidents/zxwx2vknbk5d.md) | major | 2024-07-11 09:28 UTC | 2024-08-29 09:24 UTC | 49 d | resolved |
| [\[FR-PAR-1\] Some connectivity issues](https://rewindex.com/company/scaleway/incidents/q29c7y349g2k.md) | major | 2024-07-16 12:54 UTC | 2024-07-16 14:32 UTC | 1.6 h | resolved |
| [\[DC2\] - Router issue on room 205 rack c1 - c8; d1-d8 ; e1-e7](https://rewindex.com/company/scaleway/incidents/7n4lwk217r2l.md) | major | 2024-07-29 12:20 UTC | 2024-07-29 12:20 UTC | 0 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[DC2\] - Dedibox public switch in ROOM 101 - Rack G29 - Bock I](https://rewindex.com/company/scaleway/incidents/kpjwmt00k0v6.md) | minor | 2024-07-01 06:58 UTC | 2024-07-01 09:35 UTC | 2.6 h | resolved |
| [\[Serverless functions/containers\] \[fr-par\] network connectivity issues](https://rewindex.com/company/scaleway/incidents/7rdwfdmm4605.md) | minor | 2024-07-01 08:32 UTC | 2024-07-01 14:23 UTC | 5.8 h | resolved |
| [\[S3 Fr-par \]  Increased latencies on fr-par requests](https://rewindex.com/company/scaleway/incidents/y6sbpvfvcgkv.md) | none | 2024-07-01 16:54 UTC | 2024-07-03 12:12 UTC | 43 h | resolved |
| [\[SERVERLESS/REGISTRY\]-Upload PartCopy failure with MPU created since yesterday evening](https://rewindex.com/company/scaleway/incidents/57m026nm1y38.md) | major | 2024-07-02 08:16 UTC | 2024-07-02 09:17 UTC | 1.0 h | resolved |
| [\[SUPPORT\] Ticketing unavailability](https://rewindex.com/company/scaleway/incidents/5s7jkgz0zjbp.md) | major | 2024-07-02 10:04 UTC | 2024-07-03 09:54 UTC | 24 h | resolved |
| [\[AMS\] Issue on AMS Dedibox](https://rewindex.com/company/scaleway/incidents/r7rnq13p2wg5.md) | critical | 2024-07-02 14:24 UTC | 2024-07-02 15:37 UTC | 1.2 h | resolved |
| [\[AMS1\] public switch issue in Hall 6, rack : 6.12.71](https://rewindex.com/company/scaleway/incidents/p9jvx1jyg0l1.md) | minor | 2024-07-03 09:18 UTC | 2024-07-04 08:28 UTC | 23 h | resolved |
| [\[S3\] UploadPartCopy action latencies](https://rewindex.com/company/scaleway/incidents/m64wz72mvm79.md) | minor | 2024-07-03 14:34 UTC | 2024-07-04 08:22 UTC | 18 h | resolved |
| [\[KAPSULE\] ETCD blocked in readonly](https://rewindex.com/company/scaleway/incidents/bj8xnj1y79gp.md) | major | 2024-07-03 22:08 UTC | 2024-07-04 15:15 UTC | 17 h | resolved |
| [\[Database\]-Slowness on RDB PAR](https://rewindex.com/company/scaleway/incidents/y29tt9jng6qt.md) | minor | 2024-07-04 09:04 UTC | 2024-07-04 14:21 UTC | 5.3 h | resolved |
| [\[FR-PAR\] Fiber uplinks saturated leading to inscreased latencies](https://rewindex.com/company/scaleway/incidents/cdc5cyhvf1nq.md) | minor | 2024-07-05 15:22 UTC | 2024-07-05 16:06 UTC | 44 min | resolved |
| [\[DC5\] public switch issue in Room 1 - Zone 1 - Rack A36](https://rewindex.com/company/scaleway/incidents/53kqnwdvzgrw.md) | minor | 2024-07-08 16:52 UTC | 2024-07-09 19:15 UTC | 26 h | resolved |
| [\[AMS\] Dedibox switch down in AMS1 - h2-ee22-2.ams1](https://rewindex.com/company/scaleway/incidents/6mnwyc6vmxrq.md) | minor | 2024-07-09 07:41 UTC | 2024-08-28 12:36 UTC | 50 d | resolved |
| [\[WAW\] Network issue in WAW](https://rewindex.com/company/scaleway/incidents/j69jw4c4c1zg.md) | minor | 2024-07-09 07:55 UTC | 2024-07-23 15:14 UTC | 14 d | resolved |
| [\[Cockpit\]-Loki query is slow](https://rewindex.com/company/scaleway/incidents/zxwx2vknbk5d.md) | major | 2024-07-11 09:28 UTC | 2024-08-29 09:24 UTC | 49 d | resolved |
| [\[DEDIBOX\] Console Dedibox error 500](https://rewindex.com/company/scaleway/incidents/mddxsspc17wm.md) | none | 2024-07-11 12:58 UTC | 2024-07-11 12:58 UTC | 0 min | resolved |
| [\[DC2\] chassis down DC2 - Room 101 - Zone 101 - Rack G33 - Bloc M](https://rewindex.com/company/scaleway/incidents/m5szjybd1hc9.md) | minor | 2024-07-11 17:12 UTC | 2024-08-28 12:42 UTC | 48 d | resolved |
| [\[fr-par-1\] BSSD volumes having periodic latencies](https://rewindex.com/company/scaleway/incidents/41q41qxdz8sm.md) | minor | 2024-07-16 03:36 UTC | 2024-07-16 18:17 UTC | 15 h | resolved |
| [\[Cockpit\]- High latencies on logs queries for scaleway products](https://rewindex.com/company/scaleway/incidents/498hzwhr80bq.md) | minor | 2024-07-16 09:25 UTC | 2024-07-26 13:05 UTC | 10 d | resolved |
| [\[Serverless functions/containers\] \[nl-ams\] periodic 403 and 503](https://rewindex.com/company/scaleway/incidents/78x8f6t6lm2z.md) | minor | 2024-07-16 10:01 UTC | 2024-07-16 15:25 UTC | 5.4 h | resolved |
| [\[FR-PAR-1\] Some connectivity issues](https://rewindex.com/company/scaleway/incidents/q29c7y349g2k.md) | major | 2024-07-16 12:54 UTC | 2024-07-16 14:32 UTC | 1.6 h | resolved |
| [\[PAR1\] - Loss of connection on Instances](https://rewindex.com/company/scaleway/incidents/d9dhj7gtvkps.md) | minor | 2024-07-17 15:46 UTC | 2024-07-17 15:59 UTC | 13 min | resolved |
| [\[KAPSULE\] Routed IP migration issue](https://rewindex.com/company/scaleway/incidents/39hjyf8xfmtf.md) | minor | 2024-07-19 14:29 UTC | 2024-08-01 11:59 UTC | 13 d | resolved |
| [\[SUPPORT\]-Unavailability of support](https://rewindex.com/company/scaleway/incidents/y2cxjj5kmwls.md) | minor | 2024-07-20 14:58 UTC | 2024-07-22 05:42 UTC | 39 h | resolved |
| [\[SUPPORT\]-Unavailability of support](https://rewindex.com/company/scaleway/incidents/4z4zwtfhld5q.md) | minor | 2024-07-21 13:17 UTC | 2024-07-22 05:41 UTC | 16 h | resolved |
| [\[INSTANCE/CONSOLE\] Image creation issue on the console](https://rewindex.com/company/scaleway/incidents/x0cb4clr54f2.md) | none | 2024-07-23 16:05 UTC | 2024-07-24 07:44 UTC | 16 h | resolved |
| [\[STORAGE\] Increased latency on the fr-par network.](https://rewindex.com/company/scaleway/incidents/vxdpg5c3fvyf.md) | minor | 2024-07-25 16:33 UTC | 2024-07-25 17:34 UTC | 1.0 h | resolved |
| [\[DC2\] - Router issue on room 205 rack c1 - c8; d1-d8 ; e1-e7](https://rewindex.com/company/scaleway/incidents/7n4lwk217r2l.md) | major | 2024-07-29 12:20 UTC | 2024-07-29 12:20 UTC | 0 min | resolved |
| [\[DC5\] - Switch reboot on Room 9 Rack C51](https://rewindex.com/company/scaleway/incidents/27fvjmf6v9qd.md) | minor | 2024-07-29 14:50 UTC | 2024-08-28 12:48 UTC | 30 d | resolved |
| [\[DC3\] Public switch S44 D7 and S44 D8 down](https://rewindex.com/company/scaleway/incidents/nm6lcbx185ys.md) | minor | 2024-07-30 17:37 UTC | 2024-07-30 18:40 UTC | 1.1 h | resolved |
| [\[DC5\] Rack C8 in Room 7 connectivity issues](https://rewindex.com/company/scaleway/incidents/z9zfycjjyp6k.md) | minor | 2024-07-31 13:16 UTC | 2024-07-31 13:35 UTC | 19 min | resolved |
| [\[TEM\]-Proxy down for 30 min](https://rewindex.com/company/scaleway/incidents/0ktrk4bypwkn.md) | none | 2024-07-31 22:00 UTC | 2024-07-31 22:00 UTC | 0 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \[SUPPORT\] ticketing unavailability](https://rewindex.com/company/scaleway/incidents/pdczq4q0ppwp.md) | maintenance | 2024-07-02 09:00 UTC | 2024-07-02 10:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[LBaaS\] PAR1 - Maintenance API](https://rewindex.com/company/scaleway/incidents/31m9zgw3x1rl.md) | maintenance | 2024-07-03 06:00 UTC | 2024-07-03 06:15 UTC | 15 min | resolved |
| [\[Scheduled\] \[fr-par/serverless functions & containers\] update network configuration](https://rewindex.com/company/scaleway/incidents/6vrd790qhzym.md) | maintenance | 2024-07-10 06:30 UTC | 2024-07-10 06:54 UTC | 24 min | resolved |
| [\[Scheduled\] \[all regions/serverless functions & containers\] update network configuration](https://rewindex.com/company/scaleway/incidents/vwvz6yqv1ym5.md) | maintenance | 2024-07-11 04:30 UTC | 2024-07-11 07:30 UTC | 3.0 h | resolved |
| [\[Scheduled\] \[Console\]-Online console maintenance](https://rewindex.com/company/scaleway/incidents/9k9gdxqskgx6.md) | maintenance | 2024-07-15 05:00 UTC | 2024-07-15 05:15 UTC | 15 min | resolved |
| [\[Scheduled\] DB Maintenance](https://rewindex.com/company/scaleway/incidents/dmjdz8fhjkfy.md) | maintenance | 2024-07-16 08:00 UTC | 2024-07-16 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] API Maintenance](https://rewindex.com/company/scaleway/incidents/wdtscsycz7dd.md) | maintenance | 2024-07-17 08:00 UTC | 2024-07-17 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[DC5\] Maintenance in room 7 rack D69](https://rewindex.com/company/scaleway/incidents/9z66kq67hxs8.md) | maintenance | 2024-07-18 07:30 UTC | 2024-07-18 07:45 UTC | 15 min | resolved |
| [\[Scheduled\] API Maintenance](https://rewindex.com/company/scaleway/incidents/swt0chrcxlhb.md) | maintenance | 2024-07-18 08:00 UTC | 2024-07-18 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[Managed DB for Redis™\] Maintenances on AMS instances](https://rewindex.com/company/scaleway/incidents/31pypxcsxhv6.md) | maintenance | 2024-07-22 07:00 UTC | 2024-07-22 10:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] \[K8s\] - Maintenance](https://rewindex.com/company/scaleway/incidents/t5lnhzhgx59c.md) | maintenance | 2024-07-22 07:00 UTC | 2024-07-25 16:00 UTC | 3 d | resolved |
| [\[Scheduled\] API Maintenance](https://rewindex.com/company/scaleway/incidents/95q5cx8rspb1.md) | maintenance | 2024-07-22 08:00 UTC | 2024-07-22 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] API Maintenance](https://rewindex.com/company/scaleway/incidents/d7nbr30pqxbw.md) | maintenance | 2024-07-23 08:00 UTC | 2024-07-23 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] API Maintenance](https://rewindex.com/company/scaleway/incidents/x53ph7mnrtjs.md) | maintenance | 2024-07-24 08:00 UTC | 2024-07-24 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] API Maintenance](https://rewindex.com/company/scaleway/incidents/01rmj0b3brxf.md) | maintenance | 2024-07-25 08:00 UTC | 2024-07-25 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] API Maintenance](https://rewindex.com/company/scaleway/incidents/83x9gk7yncxk.md) | maintenance | 2024-07-29 08:00 UTC | 2024-07-29 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[AMS\] Software upgrade on one of two central routers in AMS](https://rewindex.com/company/scaleway/incidents/0xpmfd4vwgw1.md) | maintenance | 2024-07-30 04:00 UTC | 2024-07-30 09:01 UTC | 5.0 h | resolved |
| [\[Scheduled\] API Maintenance](https://rewindex.com/company/scaleway/incidents/9nwdrc2918x9.md) | maintenance | 2024-07-30 08:00 UTC | 2024-07-30 09:00 UTC | 1.0 h | resolved |

## Cite this

Scaleway posted 32 status incidents in July 2024 (7 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/scaleway/2024/07
- Citation: Scaleway, “Scaleway in July 2024” (2024-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/2024/07 (CC BY 4.0).
- Markdown link: `[Scaleway: Scaleway in July 2024 (2024-07-01)](https://rewindex.com/company/scaleway/2024/07)`


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Canonical: https://rewindex.com/company/scaleway/2024/07 · Markdown: https://rewindex.com/company/scaleway/2024/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:28:41.588Z