# Scaleway in May 2024: incidents, uptime and changes

> Scaleway in May 2024: 30 incidents on its status page (8 major or critical), 44.31% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Scaleway’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/scaleway/2024/05
Last updated: 2024-06-06T15:17:00Z

- Incidents posted: 30 (major/critical: 8) · Maintenance: 12
- By vendor impact label: critical 1, major 7, minor 16, none 6
- Uptime (vendor-reported): 44.31% free of major/critical incidents, 0.64% free of any incident; outage time 17.3 days, incident time 30.8 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2024](https://rewindex.com/company/scaleway/2024/04.md) · Next: [June 2024](https://rewindex.com/company/scaleway/2024/06.md) · [All months](https://rewindex.com/company/scaleway/reports.md) · [Scaleway](https://rewindex.com/company/scaleway.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[COCKPIT\]-Service degraded on FR-PAR](https://rewindex.com/company/scaleway/incidents/m2jj2crt1sfn.md) | critical | 2024-05-15 07:29 UTC | 2024-05-28 12:19 UTC | 13 d | resolved |
| [\[SERVERLESS functions/containers\]-Cannot deploy functions/containers](https://rewindex.com/company/scaleway/incidents/frwlg8p8vy5f.md) | major | 2024-05-08 08:28 UTC | 2024-05-20 19:33 UTC | 12 d | resolved |
| [\[DC2\]-DC2 Room 205 Unstable Network](https://rewindex.com/company/scaleway/incidents/48ctbyb34dw9.md) | major | 2024-05-10 10:43 UTC | 2024-05-10 14:10 UTC | 3.5 h | resolved |
| [\[Instance\] slowdown on FR-PAR-1](https://rewindex.com/company/scaleway/incidents/nkxq4lkcqm8b.md) | major | 2024-05-10 14:20 UTC | 2024-05-10 14:55 UTC | 35 min | resolved |
| [\[DATABASE\] Instances stuck in initializing, or performing an unexpected a failover, or restarting](https://rewindex.com/company/scaleway/incidents/1k9tyrt7g2nt.md) | major | 2024-05-15 10:01 UTC | 2024-05-21 15:15 UTC | 6 d | resolved |
| [\[DC5\]-Switch down DC5, Room: 1 1, Rack: D28.](https://rewindex.com/company/scaleway/incidents/njkzf0mbvfj1.md) | major | 2024-05-17 05:53 UTC | 2024-05-17 08:24 UTC | 2.5 h | resolved |
| [\[DC2\] Switch reboot in room 103 rack A3](https://rewindex.com/company/scaleway/incidents/qv0m2jt2b6qd.md) | major | 2024-05-20 07:34 UTC | 2024-05-20 07:39 UTC | 5 min | resolved |
| [\[DEDIBOX\]-Phishing en cours](https://rewindex.com/company/scaleway/incidents/6cr6y3cqk2ht.md) | major | 2024-05-21 10:28 UTC | 2024-05-24 08:22 UTC | 3 d | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[BILLING\] - PSP migration will make SEPA mandate creation/modification impossible for Elements](https://rewindex.com/company/scaleway/incidents/gnw60vgshxxq.md) | minor | 2024-05-02 11:11 UTC | 2024-05-10 13:37 UTC | 8 d | resolved |
| [\[COCKPIT\] Cockpit Scaleway Logs have high latencies on fr-par](https://rewindex.com/company/scaleway/incidents/16f3grqmx68m.md) | none | 2024-05-02 14:33 UTC | 2024-05-16 07:54 UTC | 14 d | resolved |
| [\[DEDIBOX\] - Switch down in  DC2 - Room 101 - Zone 101 - Rack G29](https://rewindex.com/company/scaleway/incidents/xmjbmycr2b1w.md) | minor | 2024-05-04 02:17 UTC | 2024-05-06 15:00 UTC | 3 d | resolved |
| [\[MNQ\] SQS/SNS unavailability on FR-PAR](https://rewindex.com/company/scaleway/incidents/ds9c89p2t2x9.md) | none | 2024-05-04 13:44 UTC | 2024-05-14 08:59 UTC | 10 d | resolved |
| [\[WEBHOSTING\]-Some mailboxes are inaccessible](https://rewindex.com/company/scaleway/incidents/6xh9s3m6sv2k.md) | none | 2024-05-08 08:23 UTC | 2024-05-08 11:51 UTC | 3.5 h | resolved |
| [\[SERVERLESS functions/containers\]-Cannot deploy functions/containers](https://rewindex.com/company/scaleway/incidents/frwlg8p8vy5f.md) | major | 2024-05-08 08:28 UTC | 2024-05-20 19:33 UTC | 12 d | resolved |
| [\[DC2\]-DC2 Room 205 Unstable Network](https://rewindex.com/company/scaleway/incidents/48ctbyb34dw9.md) | major | 2024-05-10 10:43 UTC | 2024-05-10 14:10 UTC | 3.5 h | resolved |
| [\[Instance\] slowdown on FR-PAR-1](https://rewindex.com/company/scaleway/incidents/nkxq4lkcqm8b.md) | major | 2024-05-10 14:20 UTC | 2024-05-10 14:55 UTC | 35 min | resolved |
| [Slowness on Dedibox/Elements consoles](https://rewindex.com/company/scaleway/incidents/cfflylyzxs32.md) | minor | 2024-05-14 08:28 UTC | 2024-05-31 15:50 UTC | 17 d | resolved |
| [\[FR-PAR\] \[SERVERLESS\] Some crons can't be scheduled](https://rewindex.com/company/scaleway/incidents/gt4qcwwfcn1g.md) | minor | 2024-05-14 08:54 UTC | 2024-05-14 14:25 UTC | 5.5 h | resolved |
| [\[COCKPIT\]-Service degraded on FR-PAR](https://rewindex.com/company/scaleway/incidents/m2jj2crt1sfn.md) | critical | 2024-05-15 07:29 UTC | 2024-05-28 12:19 UTC | 13 d | resolved |
| [\[NETWORK\] - No public access in ams1 hall 6 rack 60 bloc A to D](https://rewindex.com/company/scaleway/incidents/97yglkzw7rzf.md) | minor | 2024-05-15 07:50 UTC | 2024-05-31 09:35 UTC | 16 d | resolved |
| [\[DATABASE\] Instances stuck in initializing, or performing an unexpected a failover, or restarting](https://rewindex.com/company/scaleway/incidents/1k9tyrt7g2nt.md) | major | 2024-05-15 10:01 UTC | 2024-05-21 15:15 UTC | 6 d | resolved |
| [\[FUNCTIONS/CONTAINERS\] Network connectivity issues on fr-par region](https://rewindex.com/company/scaleway/incidents/cptlr53qpf03.md) | minor | 2024-05-15 14:19 UTC | 2024-05-21 12:52 UTC | 6 d | resolved |
| [Instances & Block requests unavailable at PL-WAW-2](https://rewindex.com/company/scaleway/incidents/4wkm8vgndk4k.md) | minor | 2024-05-16 12:57 UTC | 2024-05-16 14:22 UTC | 1.4 h | resolved |
| [\[DC5\]-Switch down DC5, Room: 1 1, Rack: D28.](https://rewindex.com/company/scaleway/incidents/njkzf0mbvfj1.md) | major | 2024-05-17 05:53 UTC | 2024-05-17 08:24 UTC | 2.5 h | resolved |
| [\[DC2\] Switch reboot in room 103 rack A3](https://rewindex.com/company/scaleway/incidents/qv0m2jt2b6qd.md) | major | 2024-05-20 07:34 UTC | 2024-05-20 07:39 UTC | 5 min | resolved |
| [\[DEDIBOX\]-Phishing en cours](https://rewindex.com/company/scaleway/incidents/6cr6y3cqk2ht.md) | major | 2024-05-21 10:28 UTC | 2024-05-24 08:22 UTC | 3 d | resolved |
| [\[KAPSULE\] Clusters stuck in creating/upgrading](https://rewindex.com/company/scaleway/incidents/d66s2q6v8qhs.md) | minor | 2024-05-22 07:09 UTC | 2024-05-22 09:38 UTC | 2.5 h | resolved |
| [\[DBAAS\] Database Instance creation issue](https://rewindex.com/company/scaleway/incidents/g18c6dn6r2mj.md) | minor | 2024-05-22 08:00 UTC | 2024-05-22 09:23 UTC | 1.4 h | resolved |
| [\[WEBHOSTING\] - The pf21-mysql platform is temporarily inaccessible](https://rewindex.com/company/scaleway/incidents/41l2hd6j4v1w.md) | minor | 2024-05-23 07:16 UTC | 2024-05-31 09:31 UTC | 8 d | resolved |
| [\[Network\]-Dedibox switch reboot in DC3 - s46-e20.dc3](https://rewindex.com/company/scaleway/incidents/6nggfvfzkcq7.md) | minor | 2024-05-23 16:26 UTC | 2024-05-23 16:26 UTC | 0 min | resolved |
| [\[DC2\] Switch down-Room 101 -Rack N18 - Block B](https://rewindex.com/company/scaleway/incidents/bcj37gb71kdr.md) | minor | 2024-05-24 11:58 UTC | 2024-05-24 15:29 UTC | 3.5 h | resolved |
| [\[DC2\]-Dedibox switch rebooted r101-n18-9](https://rewindex.com/company/scaleway/incidents/kz8wv5krpkgd.md) | minor | 2024-05-24 15:49 UTC | 2024-05-31 09:35 UTC | 7 d | resolved |
| [UCEprotect blacklist our AS](https://rewindex.com/company/scaleway/incidents/g86d0n5jjy1m.md) | minor | 2024-05-26 14:07 UTC | 2024-06-14 07:48 UTC | 19 d | resolved |
| [\[DEDIBOX\] - Switch down in room 46 Rack f5](https://rewindex.com/company/scaleway/incidents/f6mgtl4dk0z7.md) | none | 2024-05-27 07:46 UTC | 2024-05-27 07:46 UTC | 0 min | resolved |
| [\[TEM\] SMTP connection timeout](https://rewindex.com/company/scaleway/incidents/36nh22vwqxs0.md) | minor | 2024-05-27 07:50 UTC | 2024-05-27 13:30 UTC | 5.7 h | resolved |
| [Some Kapsule clusters can't reach their ETCD](https://rewindex.com/company/scaleway/incidents/hsj83gbrt9fk.md) | minor | 2024-05-27 14:39 UTC | 2024-05-30 04:54 UTC | 3 d | resolved |
| [\[Serverless\] - Overestimated CPU Usage in Serverless functions/containers Dashboard](https://rewindex.com/company/scaleway/incidents/l8m5yvshyj3d.md) | none | 2024-05-30 15:17 UTC | 2024-06-14 09:40 UTC | 15 d | resolved |
| [\[DBAAS\] Database network instabilities on FR-PAR](https://rewindex.com/company/scaleway/incidents/m7ncdpz3jmcn.md) | none | 2024-05-31 14:27 UTC | 2024-05-31 14:27 UTC | 0 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \[JOBS\] - Temporary Serverless jobs interruption in fr-par region](https://rewindex.com/company/scaleway/incidents/lv02jx7lvtfc.md) | maintenance | 2024-05-02 06:30 UTC | 2024-05-02 07:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[WEB HOSTING-CLASSIC FTP\] Operating System Update](https://rewindex.com/company/scaleway/incidents/hrnvy8qknjlw.md) | maintenance | 2024-05-02 08:00 UTC | 2024-05-02 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[WEBHOSTING\] Operating System Update on NL-AMS platform](https://rewindex.com/company/scaleway/incidents/gyllnzpw2j8b.md) | maintenance | 2024-05-02 12:00 UTC | 2024-05-02 13:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[WEBHOSTING\] Operating System Update on PL-WAW platform](https://rewindex.com/company/scaleway/incidents/1d11tj30k2c0.md) | maintenance | 2024-05-02 13:00 UTC | 2024-05-02 14:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[DEDIBOX\] - Maintenance on a DC2 switch Rack I35 in Room 101](https://rewindex.com/company/scaleway/incidents/nlw3l0075ggx.md) | maintenance | 2024-05-06 09:05 UTC | 2024-05-06 10:05 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[Serverless Functions/Containers - FR-PAR\] Upgrade on Paris infrastructure](https://rewindex.com/company/scaleway/incidents/wvhln6s3fkfw.md) | maintenance | 2024-05-06 14:30 UTC | 2024-05-07 17:25 UTC | 27 h | resolved |
| [\[Scheduled\] \[K8S\] - Kubernetes 1.24 no longer supported on our Kubernetes products, migration to next supported version](https://rewindex.com/company/scaleway/incidents/dzvb5zd0th1s.md) | maintenance | 2024-05-15 07:00 UTC | 2024-05-17 15:00 UTC | 2 d | resolved |
| [\[Scheduled\] IoT Hub degraded mode](https://rewindex.com/company/scaleway/incidents/39zv9cv4kgk1.md) | maintenance | 2024-05-16 08:00 UTC | 2024-05-16 12:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] \[Serverless Functions/Containers - FR-PAR\] Upgrade on Paris infrastructure](https://rewindex.com/company/scaleway/incidents/t7gzw0xnl8v1.md) | maintenance | 2024-05-21 08:47 UTC | 2024-05-21 10:09 UTC | 1.4 h | resolved |
| [\[Scheduled\] \[NETWORK\] Public Gateways: changing the Public IP behavior from a NAT IP to a Routed IP.](https://rewindex.com/company/scaleway/incidents/z1sv7pgn69dv.md) | maintenance | 2024-05-27 06:00 UTC | 2024-05-31 06:00 UTC | 4 d | resolved |
| [\[Scheduled\] \[AMS1\] A scheduled maintenance Room Hall 6 - Zone 12 in order to optimize and upgrade our infrastructure](https://rewindex.com/company/scaleway/incidents/9ptnr3zpp9x9.md) | maintenance | 2024-05-29 08:00 UTC | 2024-05-29 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[Database\] Instabilities](https://rewindex.com/company/scaleway/incidents/sx6gs3b04gz4.md) | maintenance | 2024-05-29 09:45 UTC | 2024-05-31 15:45 UTC | 2 d | resolved |

## Cite this

Scaleway posted 30 status incidents in May 2024 (8 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/scaleway/2024/05
- Citation: Scaleway, “Scaleway in May 2024” (2024-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/2024/05 (CC BY 4.0).
- Markdown link: `[Scaleway: Scaleway in May 2024 (2024-05-01)](https://rewindex.com/company/scaleway/2024/05)`


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Canonical: https://rewindex.com/company/scaleway/2024/05 · Markdown: https://rewindex.com/company/scaleway/2024/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:00:16.243Z