# Scaleway in December 2023: incidents, uptime and changes

> Scaleway in December 2023: 21 incidents on its status page (6 major or critical), 70.86% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Scaleway’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/scaleway/2023/12
Last updated: 2024-01-04T09:31:00Z

- Incidents posted: 21 (major/critical: 6) · Maintenance: 5
- By vendor impact label: critical 1, major 5, minor 15
- Uptime (vendor-reported): 70.86% free of major/critical incidents, 23.21% free of any incident; outage time 9.0 days, incident time 23.8 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [November 2023](https://rewindex.com/company/scaleway/2023/11.md) · Next: [January 2024](https://rewindex.com/company/scaleway/2024/01.md) · [All months](https://rewindex.com/company/scaleway/reports.md) · [Scaleway](https://rewindex.com/company/scaleway.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[K8S\] Etcd server DB error in the fr-par region](https://rewindex.com/company/scaleway/incidents/040m14rw0g5q.md) | critical | 2023-12-28 09:31 UTC | 2024-01-22 12:52 UTC | 25 d | resolved |
| [\[DC5\] Public switch issue in DC5, Room 1, Rack A45](https://rewindex.com/company/scaleway/incidents/1pnxcgyyz9b8.md) | major | 2023-12-01 02:41 UTC | 2023-12-01 03:58 UTC | 1.3 h | resolved |
| [\[Block-Storage\] - FR-PAR-2 : Capacity increase](https://rewindex.com/company/scaleway/incidents/k31bv4gwv0py.md) | major | 2023-12-14 12:06 UTC | 2023-12-18 16:11 UTC | 4 d | resolved |
| [\[Elastic Metal\]\[PAR2\] Room 7 rack A49 unreachable](https://rewindex.com/company/scaleway/incidents/2m3fzd7q1h7n.md) | major | 2023-12-19 19:28 UTC | 2023-12-20 08:46 UTC | 13 h | resolved |
| [\[DC5\] Public switch issue in DC5 Room 1 1 Rack B27](https://rewindex.com/company/scaleway/incidents/62g9dwy8k371.md) | major | 2023-12-28 03:16 UTC | 2023-12-28 08:53 UTC | 5.6 h | resolved |
| [\[DC3\] Public switch issue in DC3 Room 4-6 Rack D14](https://rewindex.com/company/scaleway/incidents/84hwd39q7s5v.md) | major | 2023-12-28 19:06 UTC | 2023-12-28 19:25 UTC | 19 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[DC5\] Public switch issue in DC5, Room 1, Rack A45](https://rewindex.com/company/scaleway/incidents/1pnxcgyyz9b8.md) | major | 2023-12-01 02:41 UTC | 2023-12-01 03:58 UTC | 1.3 h | resolved |
| [\[Elastic Metal\] Purchase Orders for EM is stuck](https://rewindex.com/company/scaleway/incidents/vh82sn47zgvb.md) | minor | 2023-12-01 09:32 UTC | 2023-12-02 13:26 UTC | 28 h | resolved |
| [\[S3\] High latency on p99 & p99.9 in fr-par](https://rewindex.com/company/scaleway/incidents/9pkyl40b577n.md) | minor | 2023-12-01 17:18 UTC | 2023-12-07 10:17 UTC | 6 d | resolved |
| [\[AMS\] RPN switch issue in rack H6 rack 6.12.77 Bloc E,F](https://rewindex.com/company/scaleway/incidents/p7g49k1rjyg5.md) | minor | 2023-12-06 08:49 UTC | 2023-12-06 10:04 UTC | 1.3 h | resolved |
| [\[BLOCK STORAGE\]\[DATABASE\]- Latencies and unavailability on our block storage product with impact on product note database at AMS1](https://rewindex.com/company/scaleway/incidents/1p5k6r8mc4gh.md) | minor | 2023-12-08 10:36 UTC | 2023-12-08 17:13 UTC | 6.6 h | resolved |
| [\[DC2\] Dedibox switch down - s101-n17-12.dc2](https://rewindex.com/company/scaleway/incidents/78g6cr9jfjt1.md) | minor | 2023-12-11 08:34 UTC | 2023-12-12 09:23 UTC | 25 h | resolved |
| [\[Network\]-Dedibox RPN switch down](https://rewindex.com/company/scaleway/incidents/62ph1vcx4nvy.md) | minor | 2023-12-12 13:31 UTC | 2023-12-12 14:10 UTC | 39 min | resolved |
| [\[CONSOLE ELEMENTS\] Login issues - 404 on renew JWT for some console users](https://rewindex.com/company/scaleway/incidents/yr44b8gg6qs1.md) | minor | 2023-12-14 10:33 UTC | 2023-12-29 13:59 UTC | 15 d | resolved |
| [\[Block-Storage\] - FR-PAR-2 : Capacity increase](https://rewindex.com/company/scaleway/incidents/k31bv4gwv0py.md) | major | 2023-12-14 12:06 UTC | 2023-12-18 16:11 UTC | 4 d | resolved |
| [\[Network\]-RPN group updates broken](https://rewindex.com/company/scaleway/incidents/1ckwz8tqzsb5.md) | minor | 2023-12-15 17:21 UTC | 2023-12-15 17:31 UTC | 10 min | resolved |
| [\[Dedibox\]\[DC5\]\[S1\]\[D63\] One switch down s1-d62-3.dc5](https://rewindex.com/company/scaleway/incidents/jg1950sh7qnj.md) | minor | 2023-12-18 09:59 UTC | 2023-12-18 10:15 UTC | 16 min | resolved |
| [\[Network\]-Multiple link down between PAR and AMS\|FRA\|MRS](https://rewindex.com/company/scaleway/incidents/59k3w7qncj5v.md) | minor | 2023-12-18 11:17 UTC | 2023-12-19 09:30 UTC | 22 h | resolved |
| [\[DEDIRACK\] Opcore support unavailable](https://rewindex.com/company/scaleway/incidents/1sh51kpjmcr3.md) | minor | 2023-12-19 14:48 UTC | 2024-07-15 10:17 UTC | 209 d | resolved |
| [\[Elastic Metal\]\[PAR2\] Room 7 rack A49 unreachable](https://rewindex.com/company/scaleway/incidents/2m3fzd7q1h7n.md) | major | 2023-12-19 19:28 UTC | 2023-12-20 08:46 UTC | 13 h | resolved |
| [\[Webhosting\] Mail Issue on classic offers](https://rewindex.com/company/scaleway/incidents/75qf6c128qlr.md) | minor | 2023-12-21 11:07 UTC | 2023-12-22 13:58 UTC | 27 h | resolved |
| [\[Block Storage\]-High load on some BLKv1 nodes on PAR1](https://rewindex.com/company/scaleway/incidents/45nxr4mq59hh.md) | minor | 2023-12-21 11:08 UTC | 2023-12-22 09:36 UTC | 22 h | resolved |
| [\[Dedibox\]\[DC2\]\[S101\]\[D20\] Dedibox chassis unreachable](https://rewindex.com/company/scaleway/incidents/4pv7mjqj78rn.md) | minor | 2023-12-26 14:13 UTC | 2023-12-26 15:22 UTC | 1.1 h | resolved |
| [\[DC5\] Public switch issue in DC5 Room 1 1 Rack B27](https://rewindex.com/company/scaleway/incidents/62g9dwy8k371.md) | major | 2023-12-28 03:16 UTC | 2023-12-28 08:53 UTC | 5.6 h | resolved |
| [\[K8S\] Etcd server DB error in the fr-par region](https://rewindex.com/company/scaleway/incidents/040m14rw0g5q.md) | critical | 2023-12-28 09:31 UTC | 2024-01-22 12:52 UTC | 25 d | resolved |
| [\[DC3\] Public switch issue in DC3 Room 4-6 Rack D14](https://rewindex.com/company/scaleway/incidents/84hwd39q7s5v.md) | major | 2023-12-28 19:06 UTC | 2023-12-28 19:25 UTC | 19 min | resolved |
| [\[DC3\] Public switch issue in DC3 Room 4-6 Rack D14](https://rewindex.com/company/scaleway/incidents/djkj025cq3v5.md) | minor | 2023-12-29 07:59 UTC | 2023-12-29 09:22 UTC | 1.4 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \[HOSTING CLASSIC\] Maintenance on our FTP server](https://rewindex.com/company/scaleway/incidents/pl0q7f71lvvj.md) | maintenance | 2023-12-04 08:00 UTC | 2023-12-04 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] serverless functions & containers](https://rewindex.com/company/scaleway/incidents/t5xpw0dhm4y7.md) | maintenance | 2023-12-14 07:30 UTC | 2023-12-14 08:00 UTC | 30 min | resolved |
| [\[Scheduled\] \[Block Storage\] Security upgrades in NL-AMS-2](https://rewindex.com/company/scaleway/incidents/1qy87cgj2z4x.md) | maintenance | 2023-12-19 06:00 UTC | 2023-12-21 06:00 UTC | 2 d | resolved |
| [\[Scheduled\] \[EXCELLENCE\] Christmas Eve closure](https://rewindex.com/company/scaleway/incidents/krr63j4rkx9j.md) | maintenance | 2023-12-24 13:00 UTC | 2023-12-25 05:00 UTC | 16 h | resolved |
| [\[Scheduled\] \[EXCELLENCE\] New Year's Day closure](https://rewindex.com/company/scaleway/incidents/cns2hkyffbw1.md) | maintenance | 2023-12-31 13:01 UTC | 2024-01-01 05:00 UTC | 16 h | resolved |

## Cite this

Scaleway posted 21 status incidents in December 2023 (6 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/scaleway/2023/12
- Citation: Scaleway, “Scaleway in December 2023” (2023-12-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/2023/12 (CC BY 4.0).
- Markdown link: `[Scaleway: Scaleway in December 2023 (2023-12-01)](https://rewindex.com/company/scaleway/2023/12)`


---
Canonical: https://rewindex.com/company/scaleway/2023/12 · Markdown: https://rewindex.com/company/scaleway/2023/12.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:15:15.750Z