# Scaleway in October 2023: incidents, uptime and changes

> Scaleway in October 2023: 29 incidents on its status page (10 major or critical), 61.93% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Scaleway’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/scaleway/2023/10
Last updated: 2023-11-01T00:00:00Z

- Incidents posted: 29 (major/critical: 10) · Maintenance: 8
- By vendor impact label: critical 1, major 9, minor 14, none 5
- Uptime (vendor-reported): 61.93% free of major/critical incidents, 32.03% free of any incident; outage time 11.8 days, incident time 21.1 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2023](https://rewindex.com/company/scaleway/2023/09.md) · Next: [November 2023](https://rewindex.com/company/scaleway/2023/11.md) · [All months](https://rewindex.com/company/scaleway/reports.md) · [Scaleway](https://rewindex.com/company/scaleway.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[DC2\] - Router issue on room 203b](https://rewindex.com/company/scaleway/incidents/wk9t7qrvtg69.md) | critical | 2023-10-06 07:53 UTC | 2023-10-10 09:15 UTC | 4 d | resolved |
| [\[ELASTIC METAL\] Rack unvailable on PAR1](https://rewindex.com/company/scaleway/incidents/xp23xhk2qkl9.md) | major | 2023-10-02 10:48 UTC | 2023-10-03 08:12 UTC | 21 h | resolved |
| [\[ELASTIC METAL\] Rack unvailable on PAR1](https://rewindex.com/company/scaleway/incidents/g79mt9n8t4wp.md) | major | 2023-10-03 09:10 UTC | 2023-10-12 14:44 UTC | 9 d | resolved |
| [\[Network\]- Major fiber cut near DC3](https://rewindex.com/company/scaleway/incidents/0g0hh48qvdqf.md) | major | 2023-10-04 13:35 UTC | 2023-10-16 14:17 UTC | 12 d | resolved |
| [\[AMS1\] Switch down in Room: Hall 2 E-E, Rack: E16, Block: L](https://rewindex.com/company/scaleway/incidents/bql53sx8dzjc.md) | major | 2023-10-09 07:32 UTC | 2023-10-09 12:03 UTC | 4.5 h | resolved |
| [\[AMS\] Public switch issue in AMS1 Hall 6 Rack 6.12.49](https://rewindex.com/company/scaleway/incidents/4tf15xklfdr1.md) | major | 2023-10-22 20:26 UTC | 2023-10-23 08:16 UTC | 12 h | resolved |
| [\[DC5\] Public switch issue in DC5 Hall 1 1 Rack D39](https://rewindex.com/company/scaleway/incidents/wrxpd0c4nbdy.md) | major | 2023-10-23 01:41 UTC | 2023-10-23 08:16 UTC | 6.6 h | resolved |
| [\[KAPSULE\] Unable to create new kapsule nodes](https://rewindex.com/company/scaleway/incidents/jm89vg52ym4j.md) | major | 2023-10-23 14:25 UTC | 2023-10-24 07:03 UTC | 17 h | resolved |
| [\[Dedibox\] Switch down in DC5 Room1 D29](https://rewindex.com/company/scaleway/incidents/3plcxnsjv3m3.md) | major | 2023-10-25 07:57 UTC | 2023-10-25 09:01 UTC | 1.1 h | resolved |
| [\[OBJECT STORAGE \] 500 spikes in fr-par](https://rewindex.com/company/scaleway/incidents/0zps0hqzmfsr.md) | major | 2023-10-26 15:52 UTC | 2023-10-26 15:59 UTC | 7 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[WEBHOSTING\] Database inaccessible on pf15 & pf16](https://rewindex.com/company/scaleway/incidents/qc1bcys15nzl.md) | minor | 2023-10-01 05:23 UTC | 2023-10-12 14:50 UTC | 11 d | resolved |
| [\[ELASTIC METAL\] Rack unvailable on PAR1](https://rewindex.com/company/scaleway/incidents/xp23xhk2qkl9.md) | major | 2023-10-02 10:48 UTC | 2023-10-03 08:12 UTC | 21 h | resolved |
| [\[Storage\]-slowness on S3 in fr-par](https://rewindex.com/company/scaleway/incidents/hb662vtqky69.md) | none | 2023-10-02 15:07 UTC | 2023-10-02 15:07 UTC | 0 min | resolved |
| [\[Storage\]\[Instance\]-Slowness in fr-par](https://rewindex.com/company/scaleway/incidents/1dcr4nbzpw1j.md) | minor | 2023-10-02 15:22 UTC | 2023-10-04 08:37 UTC | 41 h | resolved |
| [\[ELASTIC METAL\] Rack unvailable on PAR1](https://rewindex.com/company/scaleway/incidents/g79mt9n8t4wp.md) | major | 2023-10-03 09:10 UTC | 2023-10-12 14:44 UTC | 9 d | resolved |
| [\[Network\]- Major fiber cut near DC3](https://rewindex.com/company/scaleway/incidents/0g0hh48qvdqf.md) | major | 2023-10-04 13:35 UTC | 2023-10-16 14:17 UTC | 12 d | resolved |
| [\[DC2\] - Router issue on room 203b](https://rewindex.com/company/scaleway/incidents/wk9t7qrvtg69.md) | critical | 2023-10-06 07:53 UTC | 2023-10-10 09:15 UTC | 4 d | resolved |
| [\[SUPPORT\]-Scaleway ticket, phone and livechat support unavailable](https://rewindex.com/company/scaleway/incidents/fr2vx4jb0kmt.md) | minor | 2023-10-07 04:29 UTC | 2023-10-07 11:19 UTC | 6.8 h | resolved |
| [\[AMS1\] Switch down in Room: Hall 2 E-E, Rack: E16, Block: L](https://rewindex.com/company/scaleway/incidents/bql53sx8dzjc.md) | major | 2023-10-09 07:32 UTC | 2023-10-09 12:03 UTC | 4.5 h | resolved |
| [\[WEBHOSTING\] Database inaccessible on pf 16](https://rewindex.com/company/scaleway/incidents/h79lqlnq2q28.md) | none | 2023-10-10 08:03 UTC | 2023-10-25 09:19 UTC | 15 d | resolved |
| [\[NETWORK\] IP mobility](https://rewindex.com/company/scaleway/incidents/jjhmzyr7qrcm.md) | minor | 2023-10-10 17:43 UTC | 2023-10-10 17:58 UTC | 15 min | resolved |
| [\[Serverless\]-WAW gRPC API down for 3 minutes](https://rewindex.com/company/scaleway/incidents/mp21dzx81ym8.md) | none | 2023-10-12 12:41 UTC | 2023-10-12 12:41 UTC | 0 min | resolved |
| [\[BLOCK\] Block Volumes issue in FR-PAR1](https://rewindex.com/company/scaleway/incidents/d50vxmlhcxjn.md) | minor | 2023-10-12 15:12 UTC | 2023-10-12 19:13 UTC | 4.0 h | resolved |
| [\[DC3\] -public switch issue in DC3 room S4-5 racks: F10,F11,F12](https://rewindex.com/company/scaleway/incidents/xrz7lvhc652r.md) | minor | 2023-10-17 07:35 UTC | 2023-10-17 14:12 UTC | 6.6 h | resolved |
| [\[AMS1\]-Block storage performance issue](https://rewindex.com/company/scaleway/incidents/3d8ywfx6y83f.md) | minor | 2023-10-17 09:46 UTC | 2023-10-18 19:47 UTC | 34 h | resolved |
| [\[PAR 1\] - Slowness in block volumes management](https://rewindex.com/company/scaleway/incidents/6cm3lvk2nr86.md) | minor | 2023-10-17 11:33 UTC | 2023-10-25 14:48 UTC | 8 d | resolved |
| [\[Serverless\]-Triggers for serverless functions and containers cannot be created or updated](https://rewindex.com/company/scaleway/incidents/j2pwh863bjf9.md) | minor | 2023-10-17 13:24 UTC | 2023-10-18 13:44 UTC | 24 h | resolved |
| [\[Webhosting\]- Classic hosting mail deletion option unavailable](https://rewindex.com/company/scaleway/incidents/mw6b3wj1twrx.md) | minor | 2023-10-18 09:39 UTC | 2023-10-27 08:13 UTC | 9 d | resolved |
| [\[Storage\]-Missing logs in cockpit](https://rewindex.com/company/scaleway/incidents/mytp3wtmjvlz.md) | minor | 2023-10-18 13:00 UTC | 2023-10-23 09:18 UTC | 5 d | resolved |
| [\[SCALEWAY\] - UCEprotect blacklist our AS](https://rewindex.com/company/scaleway/incidents/8dr1np6srpsw.md) | minor | 2023-10-19 14:23 UTC | 2023-11-06 14:47 UTC | 18 d | resolved |
| [\[DC2\]-No RPN access in Rack s203b Rack i9](https://rewindex.com/company/scaleway/incidents/x68gz5hv7sfj.md) | none | 2023-10-20 08:27 UTC | 2023-10-20 08:27 UTC | 0 min | resolved |
| [\[AMS\] Public switch issue in AMS1 Hall 6 Rack 6.12.49](https://rewindex.com/company/scaleway/incidents/4tf15xklfdr1.md) | major | 2023-10-22 20:26 UTC | 2023-10-23 08:16 UTC | 12 h | resolved |
| [\[DC5\] Public switch issue in DC5 Hall 1 1 Rack D39](https://rewindex.com/company/scaleway/incidents/wrxpd0c4nbdy.md) | major | 2023-10-23 01:41 UTC | 2023-10-23 08:16 UTC | 6.6 h | resolved |
| [\[KAPSULE\] Unable to create new kapsule nodes](https://rewindex.com/company/scaleway/incidents/jm89vg52ym4j.md) | major | 2023-10-23 14:25 UTC | 2023-10-24 07:03 UTC | 17 h | resolved |
| [\[Dedibox\] Switch down in DC5 Room1 D29](https://rewindex.com/company/scaleway/incidents/3plcxnsjv3m3.md) | major | 2023-10-25 07:57 UTC | 2023-10-25 09:01 UTC | 1.1 h | resolved |
| [\[OBJECT STORAGE \] 500 spikes in fr-par](https://rewindex.com/company/scaleway/incidents/wmcl3fcn2vdl.md) | none | 2023-10-25 11:22 UTC | 2023-10-25 11:22 UTC | 0 min | resolved |
| [\[OBJECT STORAGE \] 500 spikes in fr-par](https://rewindex.com/company/scaleway/incidents/0zps0hqzmfsr.md) | major | 2023-10-26 15:52 UTC | 2023-10-26 15:59 UTC | 7 min | resolved |
| [\[DC3\] RPN switch Room 4, module4, rack B12 is down](https://rewindex.com/company/scaleway/incidents/2m818pmrcflf.md) | minor | 2023-10-30 07:40 UTC | 2023-10-30 12:22 UTC | 4.7 h | resolved |
| [\[Serverless\] Possible slow function builds build failures](https://rewindex.com/company/scaleway/incidents/s63j5txgqt1x.md) | minor | 2023-10-30 12:20 UTC | 2023-10-31 08:48 UTC | 20 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \[CLASSIC-HOSTING\] Database migration to new MySQL 8.0 servers](https://rewindex.com/company/scaleway/incidents/cvg5k5jckll4.md) | maintenance | 2023-10-03 12:02 UTC | 2023-10-04 12:00 UTC | 24 h | resolved |
| [\[Scheduled\] \[SUPPORT\] Elements ticketing and livechat unavailability](https://rewindex.com/company/scaleway/incidents/545nxnkx3sfr.md) | maintenance | 2023-10-07 21:01 UTC | 2023-10-07 22:00 UTC | 59 min | resolved |
| [\[Scheduled\] \[k8s\] Activating DHCP on private networks attached to Kapsule clusters](https://rewindex.com/company/scaleway/incidents/vvff84wp0zz1.md) | maintenance | 2023-10-11 07:00 UTC | 2023-10-11 10:02 UTC | 3.0 h | resolved |
| [\[Scheduled\] \[K8S\] - Kubernetes 1.22 is no longer supported on our Kubernetes products](https://rewindex.com/company/scaleway/incidents/n3hzhjwsczvp.md) | maintenance | 2023-10-16 07:00 UTC | 2023-10-16 16:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] Web Hosting Classic Database pf8-mysql](https://rewindex.com/company/scaleway/incidents/d6wpg4lp5008.md) | maintenance | 2023-10-18 08:15 UTC | 2023-10-20 10:15 UTC | 2 d | resolved |
| [\[Scheduled\] Scheduled maintenance on Object Storage](https://rewindex.com/company/scaleway/incidents/0754y5jpd797.md) | maintenance | 2023-10-30 09:00 UTC | 2023-10-30 17:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] \[Webhosting\]\[cpanel\] Maintenance on PF-1004 for update](https://rewindex.com/company/scaleway/incidents/fpd1hjvhzywx.md) | maintenance | 2023-10-31 07:00 UTC | 2023-10-31 08:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[Webhosting\]\[classic\] Maintenance on database for pf16-mysql et pf17-mysql](https://rewindex.com/company/scaleway/incidents/f0sy2l6953y7.md) | maintenance | 2023-10-31 09:00 UTC | 2023-10-31 17:00 UTC | 8.0 h | resolved |

## Cite this

Scaleway posted 29 status incidents in October 2023 (10 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/scaleway/2023/10
- Citation: Scaleway, “Scaleway in October 2023” (2023-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/2023/10 (CC BY 4.0).
- Markdown link: `[Scaleway: Scaleway in October 2023 (2023-10-01)](https://rewindex.com/company/scaleway/2023/10)`


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Canonical: https://rewindex.com/company/scaleway/2023/10 · Markdown: https://rewindex.com/company/scaleway/2023/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:16:12.083Z