# Scaleway in July 2023: incidents, uptime and changes

> Scaleway in July 2023: 27 incidents on its status page (2 major or critical), 77.29% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Scaleway’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/scaleway/2023/07
Last updated: 2023-08-07T08:44:00Z

- Incidents posted: 27 (major/critical: 2) · Maintenance: 18
- By vendor impact label: major 2, minor 19, none 6
- Uptime (vendor-reported): 77.29% free of major/critical incidents, 9.85% free of any incident; outage time 7.0 days, incident time 27.9 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2023](https://rewindex.com/company/scaleway/2023/06.md) · Next: [August 2023](https://rewindex.com/company/scaleway/2023/08.md) · [All months](https://rewindex.com/company/scaleway/reports.md) · [Scaleway](https://rewindex.com/company/scaleway.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[DC5\] RPN switch down on dc5 room 1 rack B50](https://rewindex.com/company/scaleway/incidents/mjcss0360b1p.md) | major | 2023-07-10 09:32 UTC | 2023-08-16 08:53 UTC | 37 d | resolved |
| [\[SUPPORT\]-Support Unavailable](https://rewindex.com/company/scaleway/incidents/jn2ykz95hdmb.md) | major | 2023-07-21 04:05 UTC | 2023-07-21 05:02 UTC | 57 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[AMS\] Switchover around 10:30](https://rewindex.com/company/scaleway/incidents/bszgz17901gq.md) | none | 2023-07-04 10:50 UTC | 2023-07-04 10:50 UTC | 0 min | resolved |
| [\[S3\] Slowness in FR-PAR](https://rewindex.com/company/scaleway/incidents/1p96lm06ynrk.md) | none | 2023-07-06 08:25 UTC | 2023-07-06 08:25 UTC | 0 min | resolved |
| [\[Cockpit\] Logs ingestion issue](https://rewindex.com/company/scaleway/incidents/1sjvlwglb0bn.md) | none | 2023-07-07 16:43 UTC | 2023-07-07 16:43 UTC | 0 min | resolved |
| [\[Hosting\] Plateform issues](https://rewindex.com/company/scaleway/incidents/wr39mfh51t0k.md) | minor | 2023-07-08 14:29 UTC | 2023-07-26 14:41 UTC | 18 d | resolved |
| [\[DC2\] - Switch rebooted in room 101 rack F18](https://rewindex.com/company/scaleway/incidents/hbmsfl1xfzmj.md) | minor | 2023-07-10 03:30 UTC | 2023-07-10 03:30 UTC | 0 min | resolved |
| [\[DC5\] RPN switch down on dc5 room 1 rack B50](https://rewindex.com/company/scaleway/incidents/mjcss0360b1p.md) | major | 2023-07-10 09:32 UTC | 2023-08-16 08:53 UTC | 37 d | resolved |
| [\[AMS\] - Switch in AMS1 - Room Hall 2 Rack V16 in down](https://rewindex.com/company/scaleway/incidents/l7wbm7g0xrp0.md) | minor | 2023-07-10 10:09 UTC | 2023-07-26 14:45 UTC | 16 d | resolved |
| [\[Webhosting\] - FTP and Webmail are inaccessible.](https://rewindex.com/company/scaleway/incidents/yy1fkkngg5p1.md) | minor | 2023-07-11 13:38 UTC | 2023-07-11 15:46 UTC | 2.1 h | resolved |
| [Webmail not responding properly on classic hosting](https://rewindex.com/company/scaleway/incidents/w0n21rf57th9.md) | minor | 2023-07-11 19:12 UTC | 2023-07-11 19:35 UTC | 23 min | resolved |
| [\[DC3\] Switch s43-c3.rpn.dc3 Down](https://rewindex.com/company/scaleway/incidents/s0lg1j1ndkfm.md) | minor | 2023-07-13 09:25 UTC | 2023-07-13 13:17 UTC | 3.9 h | resolved |
| [\[WEBMAIL\] Sending and receiving issues](https://rewindex.com/company/scaleway/incidents/gb70v235q4nx.md) | minor | 2023-07-17 08:34 UTC | 2023-07-26 15:01 UTC | 9 d | resolved |
| [\[WEBMAIL\] Error on webmail connection](https://rewindex.com/company/scaleway/incidents/93dq1wtf42ml.md) | minor | 2023-07-17 10:36 UTC | 2023-07-18 13:46 UTC | 27 h | resolved |
| [\[LB\] LBs unreachable after VPC migration](https://rewindex.com/company/scaleway/incidents/vpjq419cq87m.md) | none | 2023-07-18 14:15 UTC | 2023-07-26 14:57 UTC | 8 d | resolved |
| [\[RPN\] - Switch restarted in Room 1 - Rack C53 - DC5.](https://rewindex.com/company/scaleway/incidents/gmvt1xf0z229.md) | minor | 2023-07-18 14:36 UTC | 2023-07-26 14:58 UTC | 8 d | resolved |
| [UCEprotect blacklist our AS](https://rewindex.com/company/scaleway/incidents/y18v5dwgm7y8.md) | minor | 2023-07-19 08:04 UTC | 2023-07-27 07:56 UTC | 8 d | resolved |
| [\[RPN\] DC5-Room1-rack C54 : RPN unreachable](https://rewindex.com/company/scaleway/incidents/7jn4c9r79p86.md) | minor | 2023-07-19 14:15 UTC | 2023-07-19 15:02 UTC | 47 min | resolved |
| [\[RDB\]-instabilities](https://rewindex.com/company/scaleway/incidents/m9m92tdjwl0x.md) | none | 2023-07-20 09:04 UTC | 2023-07-20 09:04 UTC | 0 min | resolved |
| [\[Network\]- DC2-Room 103-Rack 13 -IPFO not working on this switch](https://rewindex.com/company/scaleway/incidents/rv5l889xpxmm.md) | minor | 2023-07-20 14:06 UTC | 2023-07-21 11:36 UTC | 22 h | resolved |
| [\[SUPPORT\]-Support Unavailable](https://rewindex.com/company/scaleway/incidents/jn2ykz95hdmb.md) | major | 2023-07-21 04:05 UTC | 2023-07-21 05:02 UTC | 57 min | resolved |
| [\[Managed Redis API\]-unavailability on PAR2](https://rewindex.com/company/scaleway/incidents/sl69gsjv2wpf.md) | minor | 2023-07-21 15:06 UTC | 2023-07-24 08:33 UTC | 3 d | resolved |
| [\[WEBHOSTING\] - Connexion issue on pf1-mysql](https://rewindex.com/company/scaleway/incidents/c3gpzkry214y.md) | minor | 2023-07-24 07:42 UTC | 2023-07-24 12:20 UTC | 4.6 h | resolved |
| [\[AMS\] Managed DB unavailable](https://rewindex.com/company/scaleway/incidents/r6hqv0t01qwq.md) | minor | 2023-07-26 09:53 UTC | 2023-08-16 08:59 UTC | 21 d | resolved |
| [\[DEDIBOX\] Adding RPN IP address on RPN-SAN does not work](https://rewindex.com/company/scaleway/incidents/ntg9pvsg3qmw.md) | minor | 2023-07-26 13:46 UTC | 2023-07-26 14:15 UTC | 29 min | resolved |
| [\[Network\] - Latency and packet loss toward some destinations](https://rewindex.com/company/scaleway/incidents/yvpth3r8n6sr.md) | minor | 2023-07-27 13:25 UTC | 2023-07-27 13:37 UTC | 12 min | resolved |
| [\[DC2\] - Server chassis down in S101 - H29](https://rewindex.com/company/scaleway/incidents/s5rcr7pfv4p3.md) | none | 2023-07-28 22:00 UTC | 2023-07-28 22:00 UTC | 0 min | resolved |
| [\[DC5\] Public switch issue in DC5;room1;rackA64](https://rewindex.com/company/scaleway/incidents/kllqsd7g2xg9.md) | minor | 2023-07-31 03:54 UTC | 2023-07-31 05:12 UTC | 1.3 h | resolved |
| [\[LB\] Load Balancer issue](https://rewindex.com/company/scaleway/incidents/5nc4ldlmp6pn.md) | minor | 2023-07-31 08:44 UTC | 2023-08-14 08:10 UTC | 14 d | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \[DC5\] LT 2.1 Replacement of cards on UPS following a factory recall](https://rewindex.com/company/scaleway/incidents/9phdhsq14d1g.md) | maintenance | 2023-07-10 06:01 UTC | 2023-07-10 11:01 UTC | 5.0 h | resolved |
| [\[Scheduled\] \[PAR\] Hive migration on fr-par](https://rewindex.com/company/scaleway/incidents/gdz77dh4z5gv.md) | maintenance | 2023-07-10 07:00 UTC | 2023-08-09 07:00 UTC | 30 d | resolved |
| [\[Scheduled\] \[DC5\] LT 7.1 Replacement of cards on UPS following a factory recall](https://rewindex.com/company/scaleway/incidents/0r1cq54k427h.md) | maintenance | 2023-07-10 12:00 UTC | 2023-07-10 15:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] \[DC5\] LT 2.2 Replacement of cards on UPS following a factory recall](https://rewindex.com/company/scaleway/incidents/w9kngmfkmr3p.md) | maintenance | 2023-07-11 06:02 UTC | 2023-07-11 11:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] \[DC5\] LT 7.2 Replacement of cards on UPS following a factory recall](https://rewindex.com/company/scaleway/incidents/94xdbc14qlhr.md) | maintenance | 2023-07-11 12:00 UTC | 2023-07-11 15:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] \[DC5\] LT 8.1 Replacement of cards on UPS following a factory recall](https://rewindex.com/company/scaleway/incidents/zpxdtm0f1dfd.md) | maintenance | 2023-07-12 06:00 UTC | 2023-07-12 11:01 UTC | 5.0 h | resolved |
| [\[Scheduled\] \[VPC\] - Migration of zonal Private Networks to regional Private Networks](https://rewindex.com/company/scaleway/incidents/xgcj5c4dcd8p.md) | maintenance | 2023-07-12 12:00 UTC | 2023-07-13 17:00 UTC | 29 h | resolved |
| [\[Scheduled\] \[DC5\] LT 8.2 Replacement of cards on UPS following a factory recall](https://rewindex.com/company/scaleway/incidents/wg8kfx54wxn9.md) | maintenance | 2023-07-12 12:00 UTC | 2023-07-12 15:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] \[VPC\] - Migration of DHCP service from Public Gateways to Private Networks.](https://rewindex.com/company/scaleway/incidents/t3jz1mqdq3r8.md) | maintenance | 2023-07-13 15:26 UTC | 2023-07-13 17:00 UTC | 1.6 h | resolved |
| [\[Scheduled\] \[WAW\] - Scheduled Maintenance on Router in Warsaw datacenter](https://rewindex.com/company/scaleway/incidents/hy65plrc54nt.md) | maintenance | 2023-07-17 07:30 UTC | 2023-07-17 08:30 UTC | 1.0 h | resolved |
| [\[WAW\] - Scheduled Maintenance on Router in Warsaw datacenter.](https://rewindex.com/company/scaleway/incidents/kg3wk2xx8m41.md) | maintenance | 2023-07-17 16:20 UTC | 2023-07-26 14:47 UTC | 9 d | resolved |
| [\[Scheduled\] \[DBaaS\] - WAW RDB upgrade on MySQL and PostgreSQL](https://rewindex.com/company/scaleway/incidents/2jlldw7xqxyk.md) | maintenance | 2023-07-18 05:00 UTC | 2023-07-18 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] \[DBaaS\] - AMS RDB upgrade on MySQL and PostgreSQL](https://rewindex.com/company/scaleway/incidents/wdvq214q5kxy.md) | maintenance | 2023-07-19 05:00 UTC | 2023-07-19 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] \[DBaaS\] - PAR RDB upgrade on MySQL and PostgreSQL](https://rewindex.com/company/scaleway/incidents/f3zdh70tx2kh.md) | maintenance | 2023-07-20 05:00 UTC | 2023-07-20 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] \[PAR1\] Block storage](https://rewindex.com/company/scaleway/incidents/6f84hw685n77.md) | maintenance | 2023-07-23 22:00 UTC | 2023-07-25 22:00 UTC | 2 d | resolved |
| [\[Scheduled\] \[DC5\]Generator breaker (Masterpack) maintenance](https://rewindex.com/company/scaleway/incidents/f7cfl76n2p6z.md) | maintenance | 2023-07-25 06:00 UTC | 2023-07-25 14:01 UTC | 8.0 h | resolved |
| [\[Scheduled\] \[WebHosting\] Database](https://rewindex.com/company/scaleway/incidents/w9wl0jq1wjfj.md) | maintenance | 2023-07-25 08:00 UTC | 2023-07-25 16:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] \[Network\]-Maintenance : Software upgrade on main routers in WAW](https://rewindex.com/company/scaleway/incidents/sp2m848mb2wf.md) | maintenance | 2023-07-31 07:30 UTC | 2023-07-31 08:30 UTC | 1.0 h | resolved |

## Cite this

Scaleway posted 27 status incidents in July 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/scaleway/2023/07
- Citation: Scaleway, “Scaleway in July 2023” (2023-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/2023/07 (CC BY 4.0).
- Markdown link: `[Scaleway: Scaleway in July 2023 (2023-07-01)](https://rewindex.com/company/scaleway/2023/07)`


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Canonical: https://rewindex.com/company/scaleway/2023/07 · Markdown: https://rewindex.com/company/scaleway/2023/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:53:15.317Z
