# Scaleway in May 2023: incidents, uptime and changes

> Scaleway in May 2023: 21 incidents on its status page (5 major or critical), 39.43% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Scaleway’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/scaleway/2023/05
Last updated: 2023-06-06T13:42:00Z

- Incidents posted: 21 (major/critical: 5) · Maintenance: 11
- By vendor impact label: major 5, minor 13, none 3
- Uptime (vendor-reported): 39.43% free of major/critical incidents, 18.15% free of any incident; outage time 18.8 days, incident time 25.4 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2023](https://rewindex.com/company/scaleway/2023/04.md) · Next: [June 2023](https://rewindex.com/company/scaleway/2023/06.md) · [All months](https://rewindex.com/company/scaleway/reports.md) · [Scaleway](https://rewindex.com/company/scaleway.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[MUTU\] Automatic installation Wordpress doesn't work](https://rewindex.com/company/scaleway/incidents/lp66kz8mjs8l.md) | major | 2023-05-09 06:52 UTC | 2023-06-16 10:17 UTC | 38 d | resolved |
| [\[MUTU\] Email reception issues](https://rewindex.com/company/scaleway/incidents/4wzn0fs8pd2g.md) | major | 2023-05-14 14:00 UTC | 2023-05-16 07:21 UTC | 41 h | resolved |
| [\[HOSTING\]-FTP connection unreachable](https://rewindex.com/company/scaleway/incidents/0v6w477n1rlc.md) | major | 2023-05-16 18:00 UTC | 2023-06-16 10:34 UTC | 31 d | resolved |
| [TEST](https://rewindex.com/company/scaleway/incidents/vp6t2lc1f2j3.md) | major | 2023-05-19 09:42 UTC | 2023-05-19 10:02 UTC | 20 min | resolved |
| [\[Webhosting\] Mail Issue on classic offers](https://rewindex.com/company/scaleway/incidents/znxp9xdvyq02.md) | major | 2023-05-29 14:08 UTC | 2023-06-16 10:16 UTC | 18 d | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[DC2\] - Switch down in S205 Rack E1](https://rewindex.com/company/scaleway/incidents/kly13rz99pfn.md) | minor | 2023-05-03 11:15 UTC | 2023-05-03 11:40 UTC | 25 min | resolved |
| [\[DC5\] - Switch down in room 1 Rack D27](https://rewindex.com/company/scaleway/incidents/t14jbm4nd6gf.md) | none | 2023-05-03 13:12 UTC | 2023-05-03 14:33 UTC | 1.4 h | resolved |
| [\[Object Storage\] Possible slowness on FR-PAR resulting in 500 errors.](https://rewindex.com/company/scaleway/incidents/pnz41brb7cb3.md) | minor | 2023-05-03 15:34 UTC | 2023-05-03 20:20 UTC | 4.8 h | resolved |
| [\[DC5\]Switch down-Room 1-Rack 23](https://rewindex.com/company/scaleway/incidents/p43n4lw0svvf.md) | minor | 2023-05-03 17:06 UTC | 2023-05-09 07:31 UTC | 6 d | resolved |
| [\[DC5\]Switch Down - Room 1 - Rack 27](https://rewindex.com/company/scaleway/incidents/rt0p7btydbdz.md) | minor | 2023-05-04 16:30 UTC | 2023-05-04 16:48 UTC | 18 min | resolved |
| [\[MUTU\] Automatic installation Wordpress doesn't work](https://rewindex.com/company/scaleway/incidents/lp66kz8mjs8l.md) | major | 2023-05-09 06:52 UTC | 2023-06-16 10:17 UTC | 38 d | resolved |
| [\[DC2\] - Chassis down in room 101 rack N13 block J.](https://rewindex.com/company/scaleway/incidents/l437pz54v877.md) | minor | 2023-05-09 07:27 UTC | 2023-09-21 14:18 UTC | 135 d | resolved |
| [\[MUTU\] Email reception issues](https://rewindex.com/company/scaleway/incidents/4wzn0fs8pd2g.md) | major | 2023-05-14 14:00 UTC | 2023-05-16 07:21 UTC | 41 h | resolved |
| [\[HOSTING\]-FTP connection unreachable](https://rewindex.com/company/scaleway/incidents/0v6w477n1rlc.md) | major | 2023-05-16 18:00 UTC | 2023-06-16 10:34 UTC | 31 d | resolved |
| [\[HOSTING\] Email Outage](https://rewindex.com/company/scaleway/incidents/d5drb5dry4w5.md) | minor | 2023-05-18 22:56 UTC | 2023-05-19 09:56 UTC | 11 h | resolved |
| [\[Dedibox\]-DC3 room 4-6 rack C7 - faulty switch](https://rewindex.com/company/scaleway/incidents/xjlypqrl8482.md) | minor | 2023-05-19 07:55 UTC | 2023-05-24 09:36 UTC | 5 d | resolved |
| [TEST](https://rewindex.com/company/scaleway/incidents/vp6t2lc1f2j3.md) | major | 2023-05-19 09:42 UTC | 2023-05-19 10:02 UTC | 20 min | resolved |
| [\[Dedibox\]-DC3 room 4-5 rack F19,F20,F21 - network unreachable](https://rewindex.com/company/scaleway/incidents/w1h22nmq972k.md) | minor | 2023-05-19 10:44 UTC | 2023-05-19 13:06 UTC | 2.4 h | resolved |
| [\[AMS\]- AMS1 room H6 rack 6.12.55 - RPN down](https://rewindex.com/company/scaleway/incidents/d3tw6s5j1lwn.md) | minor | 2023-05-19 12:05 UTC | 2023-05-19 12:05 UTC | 0 min | resolved |
| [\[AMS1\] Switch Down in Hall 6 Bay 53 and Bay 54](https://rewindex.com/company/scaleway/incidents/fn3206z56676.md) | minor | 2023-05-21 21:03 UTC | 2023-05-24 09:35 UTC | 3 d | resolved |
| [\[Instance\] Partial loss on waw1 instance traffic](https://rewindex.com/company/scaleway/incidents/cns86mqjxx30.md) | none | 2023-05-24 07:40 UTC | 2023-05-24 07:40 UTC | 0 min | resolved |
| [\[SUPPORT\]-Support unavailable](https://rewindex.com/company/scaleway/incidents/x3bc69xz3dsd.md) | none | 2023-05-25 04:10 UTC | 2023-05-25 05:00 UTC | 50 min | resolved |
| [\[Webhosting\] Mail Issue on classic offers](https://rewindex.com/company/scaleway/incidents/znxp9xdvyq02.md) | major | 2023-05-29 14:08 UTC | 2023-06-16 10:16 UTC | 18 d | resolved |
| [\[AMS\] - Cloudflare unreachability in Amsterdam](https://rewindex.com/company/scaleway/incidents/654fz3tt3snz.md) | minor | 2023-05-30 13:05 UTC | 2023-06-02 09:25 UTC | 3 d | resolved |
| [\[CONSOLE\] User can't access instance overview](https://rewindex.com/company/scaleway/incidents/qpqkjslg9dx6.md) | minor | 2023-05-30 13:42 UTC | 2023-06-12 12:47 UTC | 13 d | resolved |
| [\[Database\]-RDB API Down](https://rewindex.com/company/scaleway/incidents/vq4qndnxrs9t.md) | minor | 2023-05-31 09:29 UTC | 2023-06-01 05:08 UTC | 20 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \[DC5\] Replacement of electrical measurement units](https://rewindex.com/company/scaleway/incidents/rv9s2lgstqtb.md) | maintenance | 2023-05-02 06:30 UTC | 2023-05-02 14:30 UTC | 8.0 h | resolved |
| [\[Scheduled\] \[DC5\] Replacement of electrical measurement units](https://rewindex.com/company/scaleway/incidents/w1h4gmfg5nl1.md) | maintenance | 2023-05-03 06:30 UTC | 2023-05-03 14:31 UTC | 8.0 h | resolved |
| [\[Scheduled\] \[DC5\] Mechanical maintenance + Tests in charge of generators](https://rewindex.com/company/scaleway/incidents/yxtt4ldk49vg.md) | maintenance | 2023-05-09 06:30 UTC | 2023-05-09 13:30 UTC | 7.0 h | resolved |
| [\[Scheduled\] \[DC5\] Mechanical maintenance + Tests in charge of generators](https://rewindex.com/company/scaleway/incidents/1g1lbbcfttqm.md) | maintenance | 2023-05-10 06:30 UTC | 2023-05-10 13:30 UTC | 7.0 h | resolved |
| [\[Scheduled\] \[DC5\] Mechanical maintenance + Tests in charge of generators](https://rewindex.com/company/scaleway/incidents/8c332r9hrcyp.md) | maintenance | 2023-05-11 06:30 UTC | 2023-05-11 13:30 UTC | 7.0 h | resolved |
| [\[Scheduled\] \[DC5\] Mechanical maintenance + Tests in charge of generators](https://rewindex.com/company/scaleway/incidents/bhkc6csjjjxg.md) | maintenance | 2023-05-12 06:30 UTC | 2023-05-12 13:30 UTC | 7.0 h | resolved |
| [\[Scheduled\] \[SUPPORT\] Elements ticketing and livechat unavailability](https://rewindex.com/company/scaleway/incidents/9lptzzsxyw78.md) | maintenance | 2023-05-15 02:00 UTC | 2023-05-15 05:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] \[DC5\] Mechanical maintenance + Tests in charge of generators](https://rewindex.com/company/scaleway/incidents/b42z4gvhr7nk.md) | maintenance | 2023-05-15 06:30 UTC | 2023-05-15 13:30 UTC | 7.0 h | resolved |
| [\[Scheduled\] \[DC5\] Mechanical maintenance + Tests in charge of generators.](https://rewindex.com/company/scaleway/incidents/6p4bch3n5lw4.md) | maintenance | 2023-05-16 06:31 UTC | 2023-05-16 13:30 UTC | 7.0 h | resolved |
| [\[Scheduled\] \[DC5\] Mechanical maintenance + Tests in charge of generators](https://rewindex.com/company/scaleway/incidents/4p6hg9jsysbh.md) | maintenance | 2023-05-17 06:30 UTC | 2023-05-17 13:30 UTC | 7.0 h | resolved |
| [\[Scheduled\] \[DC5/maintenance\]-Ventilation and adiabatic cooling tests](https://rewindex.com/company/scaleway/incidents/q8f8y2g8j9f1.md) | maintenance | 2023-05-24 06:00 UTC | 2023-05-24 16:01 UTC | 10 h | resolved |

## Cite this

Scaleway posted 21 status incidents in May 2023 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/scaleway/2023/05
- Citation: Scaleway, “Scaleway in May 2023” (2023-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/2023/05 (CC BY 4.0).
- Markdown link: `[Scaleway: Scaleway in May 2023 (2023-05-01)](https://rewindex.com/company/scaleway/2023/05)`


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Canonical: https://rewindex.com/company/scaleway/2023/05 · Markdown: https://rewindex.com/company/scaleway/2023/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:58:59.934Z