# Scaleway in April 2023: incidents, uptime and changes

> Scaleway in April 2023: 11 incidents on its status page (2 major or critical), 84.32% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Scaleway’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/scaleway/2023/04
Last updated: 2023-05-05T08:21:00Z

- Incidents posted: 11 (major/critical: 2) · Maintenance: 5
- By vendor impact label: major 2, minor 8, none 1
- Uptime (vendor-reported): 84.32% free of major/critical incidents, 47.79% free of any incident; outage time 4.7 days, incident time 15.7 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2023](https://rewindex.com/company/scaleway/2023/03.md) · Next: [May 2023](https://rewindex.com/company/scaleway/2023/05.md) · [All months](https://rewindex.com/company/scaleway/reports.md) · [Scaleway](https://rewindex.com/company/scaleway.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[NETWORK\] - DNS resolution in our Kapsule clusters, Serverless and S3 Registry fails or slow](https://rewindex.com/company/scaleway/incidents/903rg2jfs17p.md) | major | 2023-04-17 13:41 UTC | 2023-04-17 14:50 UTC | 1.1 h | resolved |
| [Google Cloud region down in France affecting some services (Kapsule, payment, etc.)](https://rewindex.com/company/scaleway/incidents/d00wqvkj414n.md) | major | 2023-04-26 08:16 UTC | 2023-05-09 11:10 UTC | 13 d | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [UCEprotect blacklist our AS](https://rewindex.com/company/scaleway/incidents/cxlk5kf17qzm.md) | minor | 2023-04-08 11:08 UTC | 2023-06-12 09:35 UTC | 65 d | resolved |
| [\[PAR1\] 500 errors on compute API in PAR1](https://rewindex.com/company/scaleway/incidents/lsh0l7xt38hv.md) | minor | 2023-04-11 09:34 UTC | 2023-04-12 11:35 UTC | 26 h | resolved |
| [\[NETWORK\] Peering Issue in Frankfurt : unreachable](https://rewindex.com/company/scaleway/incidents/221cbj2gzf83.md) | minor | 2023-04-11 13:08 UTC | 2023-05-09 11:06 UTC | 28 d | resolved |
| [\[CONSOLE\] API request malfunction on PL-WAW-1](https://rewindex.com/company/scaleway/incidents/wqgw0p28tzfp.md) | minor | 2023-04-12 11:16 UTC | 2023-05-09 11:08 UTC | 27 d | resolved |
| [\[Support\] Partial unavaillability](https://rewindex.com/company/scaleway/incidents/42cmx45l3w0f.md) | minor | 2023-04-16 16:11 UTC | 2023-04-17 05:07 UTC | 13 h | resolved |
| [\[Object Storage\] Error 500 on bucket creation](https://rewindex.com/company/scaleway/incidents/p946gw637bby.md) | minor | 2023-04-16 16:16 UTC | 2023-04-16 16:34 UTC | 18 min | resolved |
| [\[NETWORK\] - DNS resolution in our Kapsule clusters, Serverless and S3 Registry fails or slow](https://rewindex.com/company/scaleway/incidents/903rg2jfs17p.md) | major | 2023-04-17 13:41 UTC | 2023-04-17 14:50 UTC | 1.1 h | resolved |
| [\[DC3\] - Switch reboot in S46 rack F12.](https://rewindex.com/company/scaleway/incidents/3sn79318twvj.md) | none | 2023-04-20 14:30 UTC | 2023-04-20 14:30 UTC | 0 min | resolved |
| [Google Cloud region down in France affecting some services (Kapsule, payment, etc.)](https://rewindex.com/company/scaleway/incidents/d00wqvkj414n.md) | major | 2023-04-26 08:16 UTC | 2023-05-09 11:10 UTC | 13 d | resolved |
| [\[Element\]- Live Chat unvavailability](https://rewindex.com/company/scaleway/incidents/lwsqtyc0zndy.md) | minor | 2023-04-26 15:52 UTC | 2023-04-28 17:56 UTC | 2 d | resolved |
| [\[Managed Database\] Instabilities](https://rewindex.com/company/scaleway/incidents/csjb17m3gzd3.md) | minor | 2023-04-28 08:13 UTC | 2023-07-20 07:53 UTC | 83 d | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Maintenance of the MV substation and transfomers.](https://rewindex.com/company/scaleway/incidents/pht0h2rrgf48.md) | maintenance | 2023-04-05 06:00 UTC | 2023-04-05 16:00 UTC | 10 h | resolved |
| [\[Scheduled\] \[Webhosting\]\[Classic\] Maintenance on PF-7 database server](https://rewindex.com/company/scaleway/incidents/6rlvshw7p5bv.md) | maintenance | 2023-04-11 12:02 UTC | 2023-04-13 12:00 UTC | 48 h | resolved |
| [\[Scheduled\] \[Cockpit\] Upgrade on our infrastructure](https://rewindex.com/company/scaleway/incidents/ng1cb06bszbw.md) | maintenance | 2023-04-13 07:00 UTC | 2023-04-13 19:00 UTC | 12 h | resolved |
| [\[Scheduled\] IT rooms 1 and 2 UPS connection to the BMS.](https://rewindex.com/company/scaleway/incidents/rb6xhqtbwq0f.md) | maintenance | 2023-04-13 07:30 UTC | 2023-04-14 07:30 UTC | 24 h | resolved |
| [\[Scheduled\] \[Database\] Instabilities](https://rewindex.com/company/scaleway/incidents/2qt62cpggcmj.md) | maintenance | 2023-04-28 08:21 UTC | 2023-06-02 08:20 UTC | 35 d | resolved |

## Cite this

Scaleway posted 11 status incidents in April 2023 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/scaleway/2023/04
- Citation: Scaleway, “Scaleway in April 2023” (2023-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/2023/04 (CC BY 4.0).
- Markdown link: `[Scaleway: Scaleway in April 2023 (2023-04-01)](https://rewindex.com/company/scaleway/2023/04)`


---
Canonical: https://rewindex.com/company/scaleway/2023/04 · Markdown: https://rewindex.com/company/scaleway/2023/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:41:05.131Z