# Scaleway in January 2023: incidents, uptime and changes

> Scaleway in January 2023: 26 incidents on its status page (7 major or critical), 76.85% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Scaleway’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/scaleway/2023/01
Last updated: 2023-02-07T13:41:00Z

- Incidents posted: 26 (major/critical: 7) · Maintenance: 9
- By vendor impact label: major 7, minor 13, none 6
- Uptime (vendor-reported): 76.85% free of major/critical incidents, 50.64% free of any incident; outage time 7.2 days, incident time 15.3 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2022](https://rewindex.com/company/scaleway/2022/12.md) · Next: [February 2023](https://rewindex.com/company/scaleway/2023/02.md) · [All months](https://rewindex.com/company/scaleway/reports.md) · [Scaleway](https://rewindex.com/company/scaleway.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[PAR2\]-Public Switch connectivity issue](https://rewindex.com/company/scaleway/incidents/61k5vfr1chbt.md) | major | 2023-01-05 15:20 UTC | 2023-01-05 16:20 UTC | 1.0 h | resolved |
| [\[AMS\]  Block Storage cluster unstable](https://rewindex.com/company/scaleway/incidents/0cvnvf38myll.md) | major | 2023-01-19 15:15 UTC | 2023-01-19 16:59 UTC | 1.7 h | resolved |
| [\[DC2\] - Power outtage on a switch rack room 101 rack 17](https://rewindex.com/company/scaleway/incidents/zbqnr7f56nb7.md) | major | 2023-01-23 13:45 UTC | 2023-01-23 14:16 UTC | 31 min | resolved |
| [\[HOSTING\] Mail Issue](https://rewindex.com/company/scaleway/incidents/crqv06b46tnx.md) | major | 2023-01-25 09:21 UTC | 2023-01-31 16:21 UTC | 6 d | resolved |
| [\[Webhosting\]\[Classic\] Some MYSQL servers are unreachable](https://rewindex.com/company/scaleway/incidents/1v9dqn6hmf86.md) | major | 2023-01-30 21:19 UTC | 2023-02-01 08:58 UTC | 36 h | resolved |
| [\[WEBHOSTING\]\[CLASSIC\] webmail is unreachable (error 503)](https://rewindex.com/company/scaleway/incidents/0b14mgvvyfxr.md) | major | 2023-01-31 08:24 UTC | 2023-01-31 13:38 UTC | 5.2 h | resolved |
| [\[Webhosting\]\[Classic\] Sending mail unavailable 535 error](https://rewindex.com/company/scaleway/incidents/qt6vtnyk4mxv.md) | major | 2023-01-31 13:41 UTC | 2023-02-14 10:09 UTC | 14 d | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[AMS\] Block storage instability on NL-AMS-1"](https://rewindex.com/company/scaleway/incidents/x0hq5qxss0wd.md) | none | 2023-01-01 23:00 UTC | 2023-01-01 23:00 UTC | 0 min | resolved |
| [\[WEBHOSTING\] error sending emails to gmail](https://rewindex.com/company/scaleway/incidents/1s8cckhyzhnm.md) | minor | 2023-01-02 10:07 UTC | 2023-01-03 10:36 UTC | 24 h | resolved |
| [\[DC3\] Switch down s46-c14.](https://rewindex.com/company/scaleway/incidents/hyd0bqjltylc.md) | minor | 2023-01-03 15:05 UTC | 2023-01-03 15:48 UTC | 43 min | resolved |
| [\[DC3\] Public switch down on dc3 room 4-6 rack B2](https://rewindex.com/company/scaleway/incidents/v5ds1mtkv6jt.md) | minor | 2023-01-03 16:00 UTC | 2023-01-03 16:00 UTC | 0 min | resolved |
| [\[PAR2\]-Public Switch connectivity issue](https://rewindex.com/company/scaleway/incidents/61k5vfr1chbt.md) | major | 2023-01-05 15:20 UTC | 2023-01-05 16:20 UTC | 1.0 h | resolved |
| [\[FR-PAR-1\] - Load Balancer backend unreachable](https://rewindex.com/company/scaleway/incidents/0mtdmqnk3w6b.md) | minor | 2023-01-05 17:46 UTC | 2023-01-31 16:22 UTC | 26 d | resolved |
| [\[CONSOLE\] Error in Deletion of directories in Buckets from Console interface](https://rewindex.com/company/scaleway/incidents/mnsv3rybnsj7.md) | minor | 2023-01-07 16:25 UTC | 2023-01-11 14:14 UTC | 4 d | resolved |
| [\[Dedibox\] Ubuntu 20.04 installation issues](https://rewindex.com/company/scaleway/incidents/wp2wsywzbhtv.md) | none | 2023-01-09 22:15 UTC | 2023-01-16 10:13 UTC | 6 d | resolved |
| [\[Billing\] - Stardust and EM-A315 overbilled since December price increase.](https://rewindex.com/company/scaleway/incidents/3vx4g937v2t1.md) | minor | 2023-01-10 09:43 UTC | 2023-01-12 17:39 UTC | 2 d | resolved |
| [\[ELASTIC METAL\]-Elastic Metal switch crash in par2dc5 room 7 rack C59](https://rewindex.com/company/scaleway/incidents/x4tdczbds225.md) | none | 2023-01-19 09:24 UTC | 2023-01-19 14:27 UTC | 5.0 h | resolved |
| [\[AMS\]  Block Storage cluster unstable](https://rewindex.com/company/scaleway/incidents/0cvnvf38myll.md) | major | 2023-01-19 15:15 UTC | 2023-01-19 16:59 UTC | 1.7 h | resolved |
| [\[HOSTING\]-Mail Issue](https://rewindex.com/company/scaleway/incidents/z8cwzt2nrs1t.md) | none | 2023-01-23 11:30 UTC | 2023-01-23 12:19 UTC | 49 min | resolved |
| [\[DC2\] - Power outtage on a switch rack room 101 rack 17](https://rewindex.com/company/scaleway/incidents/zbqnr7f56nb7.md) | major | 2023-01-23 13:45 UTC | 2023-01-23 14:16 UTC | 31 min | resolved |
| [\[AMS\] - A switch rebooted in ams room h2 rack fj17](https://rewindex.com/company/scaleway/incidents/p9j9fwsjlkp6.md) | minor | 2023-01-23 15:52 UTC | 2023-01-23 16:12 UTC | 20 min | resolved |
| [\[CONSOLE\] Console Error when filling postal address](https://rewindex.com/company/scaleway/incidents/5nsnrxvyk9fr.md) | minor | 2023-01-24 08:03 UTC | 2023-01-24 09:34 UTC | 1.5 h | resolved |
| [\[HOSTING\] Mail Issue](https://rewindex.com/company/scaleway/incidents/crqv06b46tnx.md) | major | 2023-01-25 09:21 UTC | 2023-01-31 16:21 UTC | 6 d | resolved |
| [\[DC3\] Network device rebooted last night for an unexpected reason](https://rewindex.com/company/scaleway/incidents/7173vm42qyvp.md) | minor | 2023-01-26 08:39 UTC | 2023-01-26 08:39 UTC | 0 min | resolved |
| [\[REGISTRY\] Issues concerning resources availability in API](https://rewindex.com/company/scaleway/incidents/4t4kkp5d7dxf.md) | minor | 2023-01-27 08:44 UTC | 2023-03-23 17:30 UTC | 55 d | resolved |
| [\[DC3\] Public switch down on DC3 room S46 rack B16](https://rewindex.com/company/scaleway/incidents/4wjq831zgtt3.md) | minor | 2023-01-27 13:26 UTC | 2023-02-14 09:57 UTC | 18 d | resolved |
| [\[RPN\] Switch down in DC3 room 4 bay 4 rack 11](https://rewindex.com/company/scaleway/incidents/5m5y3f1bn44k.md) | minor | 2023-01-30 08:15 UTC | 2023-01-30 12:12 UTC | 4.0 h | resolved |
| [\[AMS\] There was no ipv6 connectivity for some instances in ams1](https://rewindex.com/company/scaleway/incidents/q556dqzc8j5g.md) | none | 2023-01-30 14:00 UTC | 2023-01-30 14:00 UTC | 0 min | resolved |
| [\[DC2\] Switch down in DC2 Room 101 Rack R2](https://rewindex.com/company/scaleway/incidents/k7rjr1yfrl9n.md) | none | 2023-01-30 16:56 UTC | 2023-01-30 17:15 UTC | 19 min | resolved |
| [\[Webhosting\]\[Classic\] Some MYSQL servers are unreachable](https://rewindex.com/company/scaleway/incidents/1v9dqn6hmf86.md) | major | 2023-01-30 21:19 UTC | 2023-02-01 08:58 UTC | 36 h | resolved |
| [\[WEBHOSTING\]\[CLASSIC\] webmail is unreachable (error 503)](https://rewindex.com/company/scaleway/incidents/0b14mgvvyfxr.md) | major | 2023-01-31 08:24 UTC | 2023-01-31 13:38 UTC | 5.2 h | resolved |
| [\[Webhosting\]\[Classic\] Sending mail unavailable 535 error](https://rewindex.com/company/scaleway/incidents/qt6vtnyk4mxv.md) | major | 2023-01-31 13:41 UTC | 2023-02-14 10:09 UTC | 14 d | resolved |
| [\[BILLING\] Purchase orders fail](https://rewindex.com/company/scaleway/incidents/90fmfttdgv8n.md) | minor | 2023-01-31 14:27 UTC | 2023-01-31 16:26 UTC | 2.0 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \[All AZ\] Disruption may occur on our api-compute on all AZ during maintenance](https://rewindex.com/company/scaleway/incidents/gxjpc3gstk1s.md) | maintenance | 2023-01-09 10:01 UTC | 2023-01-09 10:54 UTC | 53 min | resolved |
| [\[Scheduled\] \[DC5\] Maintenance of inverters.](https://rewindex.com/company/scaleway/incidents/slnh07hzftq2.md) | maintenance | 2023-01-11 07:01 UTC | 2023-01-11 16:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] \[PAR3\] Planned updates](https://rewindex.com/company/scaleway/incidents/m1b8w5rvkdtq.md) | maintenance | 2023-01-17 07:00 UTC | 2023-01-17 08:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[DC5\] Fire extinguishing installation work from 19/01 to 27/01](https://rewindex.com/company/scaleway/incidents/r7q0t5k4n074.md) | maintenance | 2023-01-19 07:00 UTC | 2023-01-19 08:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[AMS2\]\[WAW2\] Planned updates](https://rewindex.com/company/scaleway/incidents/r5pkyzdfp1vc.md) | maintenance | 2023-01-23 06:00 UTC | 2023-01-23 07:43 UTC | 1.7 h | resolved |
| [\[Scheduled\] \[PAR2\]\[WAW1\] Planned updates](https://rewindex.com/company/scaleway/incidents/dczq70l7nzk2.md) | maintenance | 2023-01-24 06:00 UTC | 2023-01-24 08:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] \[Support\] - Phone unavailable January 29th, 2023 for an hour](https://rewindex.com/company/scaleway/incidents/r4w0fl1b3yd2.md) | maintenance | 2023-01-29 06:01 UTC | 2023-01-29 07:01 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[OBJECT STORAGE\] Hive migration on pl-waw](https://rewindex.com/company/scaleway/incidents/r818kpp7wb4n.md) | maintenance | 2023-01-30 08:00 UTC | 2023-02-10 12:28 UTC | 11 d | resolved |
| [\[Scheduled\] \[AMS1\] Planned updates](https://rewindex.com/company/scaleway/incidents/7s5mdw3c92pc.md) | maintenance | 2023-01-31 05:00 UTC | 2023-01-31 07:01 UTC | 2.0 h | resolved |

## Cite this

Scaleway posted 26 status incidents in January 2023 (7 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/scaleway/2023/01
- Citation: Scaleway, “Scaleway in January 2023” (2023-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/2023/01 (CC BY 4.0).
- Markdown link: `[Scaleway: Scaleway in January 2023 (2023-01-01)](https://rewindex.com/company/scaleway/2023/01)`


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Canonical: https://rewindex.com/company/scaleway/2023/01 · Markdown: https://rewindex.com/company/scaleway/2023/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:57:08.424Z