# Scaleway in October 2022: incidents, uptime and changes

> Scaleway in October 2022: 25 incidents on its status page (9 major or critical), 27.18% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Scaleway’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/scaleway/2022/10
Last updated: 2022-11-01T00:00:00Z

- Incidents posted: 25 (major/critical: 9) · Maintenance: 7
- By vendor impact label: major 9, minor 10, none 6
- Uptime (vendor-reported): 27.18% free of major/critical incidents, 23.12% free of any incident; outage time 22.6 days, incident time 23.8 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2022](https://rewindex.com/company/scaleway/2022/09.md) · Next: [November 2022](https://rewindex.com/company/scaleway/2022/11.md) · [All months](https://rewindex.com/company/scaleway/reports.md) · [Scaleway](https://rewindex.com/company/scaleway.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Unable to create new API keys](https://rewindex.com/company/scaleway/incidents/7q6tw4f5rvrx.md) | major | 2022-10-04 09:32 UTC | 2022-10-04 09:36 UTC | 4 min | resolved |
| [\[K8S\] - We are facing some issue with an etcd cluster](https://rewindex.com/company/scaleway/incidents/dss7ps9z3b7g.md) | major | 2022-10-06 07:57 UTC | 2022-10-06 08:22 UTC | 25 min | resolved |
| [\[CONSOLE ELEMENTS\] Elements console is randomly unavailable](https://rewindex.com/company/scaleway/incidents/jvnn0ckn3c82.md) | major | 2022-10-06 11:14 UTC | 2022-10-07 08:01 UTC | 21 h | resolved |
| [\[Kapsule\] Clusters on etcd2 are unreachable.](https://rewindex.com/company/scaleway/incidents/w3zth0jjt846.md) | major | 2022-10-07 08:40 UTC | 2022-10-12 13:30 UTC | 5 d | resolved |
| [\[DC2\] RPN SAN Unreachable](https://rewindex.com/company/scaleway/incidents/xynd3kchkn2n.md) | major | 2022-10-11 10:39 UTC | 2022-10-11 12:46 UTC | 2.1 h | resolved |
| [\[Elements\] Potential error 500 when creating a ticket.](https://rewindex.com/company/scaleway/incidents/hh0c7rkpdm5d.md) | major | 2022-10-12 10:32 UTC | 2022-11-24 15:54 UTC | 43 d | resolved |
| [\[WEBMAIL\] Random reception of incoming mails](https://rewindex.com/company/scaleway/incidents/zmr8xrwp8nbs.md) | major | 2022-10-12 12:22 UTC | 2022-10-13 11:34 UTC | 23 h | resolved |
| [\[DC5\] Public switch down on DC5 room 1 1 rack B38](https://rewindex.com/company/scaleway/incidents/klnddt0f6t3s.md) | major | 2022-10-13 06:23 UTC | 2022-10-13 09:11 UTC | 2.8 h | resolved |
| [\[SCW\] Bandwidth issue in PAR2 and PAR3](https://rewindex.com/company/scaleway/incidents/fxhtt71bjn7g.md) | major | 2022-10-17 10:57 UTC | 2022-11-14 13:49 UTC | 28 d | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Support\] Delay on support replies](https://rewindex.com/company/scaleway/incidents/jmc9f47ns0gs.md) | minor | 2022-10-02 08:58 UTC | 2022-10-03 15:28 UTC | 31 h | resolved |
| [\[DC5\] RPN switch issue in DC5 Room 1](https://rewindex.com/company/scaleway/incidents/2l4fzkxfr402.md) | none | 2022-10-03 08:00 UTC | 2022-10-03 08:00 UTC | 0 min | resolved |
| [Unable to create new API keys](https://rewindex.com/company/scaleway/incidents/7q6tw4f5rvrx.md) | major | 2022-10-04 09:32 UTC | 2022-10-04 09:36 UTC | 4 min | resolved |
| [\[DC5\] Routing update fr-par-2](https://rewindex.com/company/scaleway/incidents/j824hq68hqnf.md) | minor | 2022-10-04 13:07 UTC | 2022-10-04 16:42 UTC | 3.6 h | resolved |
| [\[K8S\] - We are facing some issue with an etcd cluster](https://rewindex.com/company/scaleway/incidents/dss7ps9z3b7g.md) | major | 2022-10-06 07:57 UTC | 2022-10-06 08:22 UTC | 25 min | resolved |
| [\[CONSOLE ELEMENTS\] Elements console is randomly unavailable](https://rewindex.com/company/scaleway/incidents/jvnn0ckn3c82.md) | major | 2022-10-06 11:14 UTC | 2022-10-07 08:01 UTC | 21 h | resolved |
| [\[Kapsule\] Clusters on etcd2 are unreachable.](https://rewindex.com/company/scaleway/incidents/w3zth0jjt846.md) | major | 2022-10-07 08:40 UTC | 2022-10-12 13:30 UTC | 5 d | resolved |
| [\[DC2\] RPN SAN Unreachable](https://rewindex.com/company/scaleway/incidents/xynd3kchkn2n.md) | major | 2022-10-11 10:39 UTC | 2022-10-11 12:46 UTC | 2.1 h | resolved |
| [\[DC5\] Power outage in DC5 room7](https://rewindex.com/company/scaleway/incidents/qz0z25xr3gyy.md) | none | 2022-10-11 15:10 UTC | 2022-10-11 15:15 UTC | 5 min | resolved |
| [\[Elements\] Potential error 500 when creating a ticket.](https://rewindex.com/company/scaleway/incidents/hh0c7rkpdm5d.md) | major | 2022-10-12 10:32 UTC | 2022-11-24 15:54 UTC | 43 d | resolved |
| [\[WEBMAIL\] Random reception of incoming mails](https://rewindex.com/company/scaleway/incidents/zmr8xrwp8nbs.md) | major | 2022-10-12 12:22 UTC | 2022-10-13 11:34 UTC | 23 h | resolved |
| [\[DC5\] Public switch down on DC5 room 1 1 rack B38](https://rewindex.com/company/scaleway/incidents/klnddt0f6t3s.md) | major | 2022-10-13 06:23 UTC | 2022-10-13 09:11 UTC | 2.8 h | resolved |
| [\[AMS\] public switch issue in AMS1 - H2 - FJ22 - 1\>](https://rewindex.com/company/scaleway/incidents/p6lwckhvjm21.md) | none | 2022-10-13 21:00 UTC | 2022-10-13 21:00 UTC | 0 min | resolved |
| [\[Webhosting\] Issue with sending and receiving emails on hosting cPanel](https://rewindex.com/company/scaleway/incidents/xl15wlvymys7.md) | minor | 2022-10-14 12:56 UTC | 2022-10-14 14:02 UTC | 1.1 h | resolved |
| [\[ACCOUNT\] Slow SMS delivery](https://rewindex.com/company/scaleway/incidents/m617ccjq9jg5.md) | minor | 2022-10-14 16:33 UTC | 2022-10-14 17:36 UTC | 1.1 h | resolved |
| [\[WEBHOSTING\] issue on ftp connection on hosting cpanel](https://rewindex.com/company/scaleway/incidents/nxmqpr454s86.md) | minor | 2022-10-16 06:17 UTC | 2022-10-17 06:48 UTC | 25 h | resolved |
| [\[SCW\] Bandwidth issue in PAR2 and PAR3](https://rewindex.com/company/scaleway/incidents/fxhtt71bjn7g.md) | major | 2022-10-17 10:57 UTC | 2022-11-14 13:49 UTC | 28 d | resolved |
| [\[WEBHOSTING\] issue on smtp to send emails on hosting cpanel](https://rewindex.com/company/scaleway/incidents/r87jjhlfz2zx.md) | minor | 2022-10-17 12:43 UTC | 2022-10-17 13:55 UTC | 1.2 h | resolved |
| [\[DBaaS\] RDB in AMS not provisioning](https://rewindex.com/company/scaleway/incidents/fmwrj46n828c.md) | minor | 2022-10-19 10:21 UTC | 2022-10-21 08:16 UTC | 46 h | resolved |
| [\[Registry\] - Registry unavailable on AMS](https://rewindex.com/company/scaleway/incidents/s8t67473yr9s.md) | minor | 2022-10-19 12:15 UTC | 2022-10-21 08:16 UTC | 44 h | resolved |
| [\[DC5\] RPN Switchs down for 5 minutes](https://rewindex.com/company/scaleway/incidents/t8dv1kr63d97.md) | none | 2022-10-23 20:34 UTC | 2022-10-23 20:34 UTC | 0 min | resolved |
| [\[DC5\] RPN router maintenance](https://rewindex.com/company/scaleway/incidents/2tnnfjmvngm7.md) | minor | 2022-10-24 12:55 UTC | 2022-10-25 16:32 UTC | 28 h | resolved |
| [Websites and FTP connection error](https://rewindex.com/company/scaleway/incidents/4m6js88kw2z6.md) | none | 2022-10-24 19:58 UTC | 2022-10-26 06:24 UTC | 34 h | resolved |
| [\[DC2\] - Network issue on Instance cluster 34 on fr-par-1](https://rewindex.com/company/scaleway/incidents/tr75m5mmxkgs.md) | none | 2022-10-30 04:00 UTC | 2022-10-30 04:00 UTC | 0 min | resolved |
| [\[Webhosting\] Platform 2 is down preventing access to the database](https://rewindex.com/company/scaleway/incidents/c0p34jx3y2wx.md) | minor | 2022-10-30 07:57 UTC | 2022-10-30 10:32 UTC | 2.6 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \[DC5\] Routing update fr-par-2](https://rewindex.com/company/scaleway/incidents/603nzrztyhdq.md) | maintenance | 2022-10-04 16:45 UTC | 2022-10-06 13:34 UTC | 45 h | resolved |
| [\[Scheduled\] Temporary ticket history unavailability](https://rewindex.com/company/scaleway/incidents/rmmk7drszw30.md) | maintenance | 2022-10-10 09:00 UTC | 2022-10-10 14:00 UTC | 5.0 h | resolved |
| [\[Scheduled\] Temporary ticket history unavailability](https://rewindex.com/company/scaleway/incidents/hlgq5s801xj2.md) | maintenance | 2022-10-10 11:58 UTC | 2022-10-10 15:33 UTC | 3.6 h | resolved |
| [\[Scheduled\] \[DC5\] Tests of room 8 emergency stops in LT 8.1 and 8.2](https://rewindex.com/company/scaleway/incidents/vzzp339p64v3.md) | maintenance | 2022-10-14 08:00 UTC | 2022-10-14 09:02 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[DC5\] Maintenance of inverters](https://rewindex.com/company/scaleway/incidents/dq8czm3qz3wy.md) | maintenance | 2022-10-20 06:00 UTC | 2022-10-20 15:00 UTC | 9.0 h | resolved |
| [\[Scheduled\] \[DC5\] RPN router maintenance](https://rewindex.com/company/scaleway/incidents/93q7k0cyh89r.md) | maintenance | 2022-10-24 12:00 UTC | 2022-10-24 12:30 UTC | 30 min | resolved |
| [\[Scheduled\] \[RPN\] - Hardware replacement](https://rewindex.com/company/scaleway/incidents/sfqbp02gsg7n.md) | maintenance | 2022-10-27 08:00 UTC | 2022-10-27 08:54 UTC | 54 min | resolved |

## Cite this

Scaleway posted 25 status incidents in October 2022 (9 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/scaleway/2022/10
- Citation: Scaleway, “Scaleway in October 2022” (2022-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/2022/10 (CC BY 4.0).
- Markdown link: `[Scaleway: Scaleway in October 2022 (2022-10-01)](https://rewindex.com/company/scaleway/2022/10)`


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Canonical: https://rewindex.com/company/scaleway/2022/10 · Markdown: https://rewindex.com/company/scaleway/2022/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:07:14.455Z