# Scaleway in August 2022: incidents, uptime and changes

> Scaleway in August 2022: 32 incidents on its status page (10 major or critical), 58.65% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Scaleway’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/scaleway/2022/08
Last updated: 2022-09-07T13:30:00Z

- Incidents posted: 32 (major/critical: 10) · Maintenance: 6
- By vendor impact label: critical 2, major 8, minor 16, none 6
- Uptime (vendor-reported): 58.65% free of major/critical incidents, 9.03% free of any incident; outage time 12.8 days, incident time 28.2 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2022](https://rewindex.com/company/scaleway/2022/07.md) · Next: [September 2022](https://rewindex.com/company/scaleway/2022/09.md) · [All months](https://rewindex.com/company/scaleway/reports.md) · [Scaleway](https://rewindex.com/company/scaleway.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[CONSOLE\] Dedibox console isn't available](https://rewindex.com/company/scaleway/incidents/vgm8ljvtqjj5.md) | critical | 2022-08-18 09:12 UTC | 2022-08-18 09:17 UTC | 5 min | resolved |
| [\[K8S\] Kapsule API down on Paris](https://rewindex.com/company/scaleway/incidents/l6s98rsy29pw.md) | critical | 2022-08-20 20:22 UTC | 2022-08-25 13:02 UTC | 5 d | resolved |
| [\[Webhosting\] Classic platform \#34 is unavailable](https://rewindex.com/company/scaleway/incidents/6bf9hwth075t.md) | major | 2022-08-01 13:32 UTC | 2022-08-04 14:58 UTC | 3 d | resolved |
| [\[Elements\] Card payment issues](https://rewindex.com/company/scaleway/incidents/5dyckw0tgh44.md) | major | 2022-08-03 12:26 UTC | 2022-08-03 16:00 UTC | 3.6 h | resolved |
| [\[DC3\] Public switch issue in Room 4-4 Bays D1, D2 and D3](https://rewindex.com/company/scaleway/incidents/flp1g2bl814d.md) | major | 2022-08-03 21:14 UTC | 2022-08-04 02:06 UTC | 4.9 h | resolved |
| [\[DC3\] Switch is down in DC3](https://rewindex.com/company/scaleway/incidents/53pzfjx2q70h.md) | major | 2022-08-04 02:13 UTC | 2022-08-04 02:25 UTC | 12 min | resolved |
| [\[DC2\] Public switch down in Room 205 Rack C6](https://rewindex.com/company/scaleway/incidents/b05my4204pv5.md) | major | 2022-08-09 14:16 UTC | 2022-08-10 07:35 UTC | 17 h | resolved |
| [\[DC2\] Public switch down in Room 205 205 Rack C6](https://rewindex.com/company/scaleway/incidents/z6bp879khfhx.md) | major | 2022-08-11 02:10 UTC | 2022-08-11 16:04 UTC | 14 h | resolved |
| [\[DC2\]Public switch down in Room 205 205 Rack C6](https://rewindex.com/company/scaleway/incidents/lvg49m0pfx84.md) | major | 2022-08-12 22:13 UTC | 2022-08-12 23:26 UTC | 1.2 h | resolved |
| [\[RPN-SAN\] Issues connecting the san-hdd-1.rpn.online.net](https://rewindex.com/company/scaleway/incidents/hck0jkv10kq8.md) | major | 2022-08-27 15:41 UTC | 2022-08-31 08:41 UTC | 4 d | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Webhosting\] FTP access issues](https://rewindex.com/company/scaleway/incidents/v6432v9krmhf.md) | none | 2022-08-01 13:00 UTC | 2022-08-01 13:00 UTC | 0 min | resolved |
| [\[Webhosting\] Classic platform \#34 is unavailable](https://rewindex.com/company/scaleway/incidents/6bf9hwth075t.md) | major | 2022-08-01 13:32 UTC | 2022-08-04 14:58 UTC | 3 d | resolved |
| [\[Elements\] Card payment issues](https://rewindex.com/company/scaleway/incidents/5dyckw0tgh44.md) | major | 2022-08-03 12:26 UTC | 2022-08-03 16:00 UTC | 3.6 h | resolved |
| [\[DC3\] Public switch issue in Room 4-4 Bays D1, D2 and D3](https://rewindex.com/company/scaleway/incidents/flp1g2bl814d.md) | major | 2022-08-03 21:14 UTC | 2022-08-04 02:06 UTC | 4.9 h | resolved |
| [\[DC3\] Switch is down in DC3](https://rewindex.com/company/scaleway/incidents/53pzfjx2q70h.md) | major | 2022-08-04 02:13 UTC | 2022-08-04 02:25 UTC | 12 min | resolved |
| [\[K8S\] Clusters unavailable at AMS](https://rewindex.com/company/scaleway/incidents/54ld5nzzt2vp.md) | minor | 2022-08-05 08:27 UTC | 2022-08-25 13:02 UTC | 20 d | resolved |
| [\[DC3\] Public switch down in Room 4 4-6 Rack A4](https://rewindex.com/company/scaleway/incidents/0fsx8s3wl2dv.md) | minor | 2022-08-06 08:28 UTC | 2022-08-06 08:51 UTC | 23 min | resolved |
| [\[DC3\] Public switch down in Room 4 4-6 Rack A4](https://rewindex.com/company/scaleway/incidents/cf6qk5lvzqjh.md) | none | 2022-08-07 05:30 UTC | 2022-08-07 05:30 UTC | 0 min | resolved |
| [\[Webhosting\] cPanel platform \#1004 unavailability](https://rewindex.com/company/scaleway/incidents/gdjhltyxj0v1.md) | minor | 2022-08-08 09:27 UTC | 2022-08-25 13:03 UTC | 17 d | resolved |
| [\[AMS\] Public Switch down in Room Hall 6 - Zone 12 - Rack 6.12.53](https://rewindex.com/company/scaleway/incidents/z032cnw418bj.md) | none | 2022-08-08 11:00 UTC | 2022-08-08 11:00 UTC | 0 min | resolved |
| [\[DC2\] Public switch down in Room 205 205 Rack C6](https://rewindex.com/company/scaleway/incidents/9v6p37dd923b.md) | minor | 2022-08-09 08:04 UTC | 2022-08-09 10:04 UTC | 2.0 h | resolved |
| [\[DC2\] Public switch down in Room 205 Rack C6](https://rewindex.com/company/scaleway/incidents/b05my4204pv5.md) | major | 2022-08-09 14:16 UTC | 2022-08-10 07:35 UTC | 17 h | resolved |
| [\[DC3\] Public switch down in Room: 4 4-6, Rack: B6, Block: A](https://rewindex.com/company/scaleway/incidents/z9tmkbpfpw6z.md) | minor | 2022-08-09 21:01 UTC | 2022-08-09 21:22 UTC | 21 min | resolved |
| [\[Webhosting\] cPanel platform \#1005 unavailability](https://rewindex.com/company/scaleway/incidents/y7ftt82g557b.md) | minor | 2022-08-10 05:55 UTC | 2022-08-25 13:03 UTC | 15 d | resolved |
| [\[DC3\] Public switch down in Room 4 4-6 Rack B6](https://rewindex.com/company/scaleway/incidents/2jqjq2v6xksl.md) | minor | 2022-08-10 06:49 UTC | 2022-08-10 08:27 UTC | 1.6 h | resolved |
| [\[DC2\] Public switch down in Room 205 205 Rack C6](https://rewindex.com/company/scaleway/incidents/z6bp879khfhx.md) | major | 2022-08-11 02:10 UTC | 2022-08-11 16:04 UTC | 14 h | resolved |
| [\[Elements\] Issue Switch for Instance Cluster ID 16 in FR-PAR1](https://rewindex.com/company/scaleway/incidents/4zpbkvd4znzg.md) | none | 2022-08-11 09:17 UTC | 2022-08-11 11:26 UTC | 2.1 h | resolved |
| [\[DC2\]Public switch down in Room 205 205 Rack C6](https://rewindex.com/company/scaleway/incidents/lvg49m0pfx84.md) | major | 2022-08-12 22:13 UTC | 2022-08-12 23:26 UTC | 1.2 h | resolved |
| [\[Kapsule\] Kubernetes dashboard issue on NL-AMS clusters](https://rewindex.com/company/scaleway/incidents/zt1gc2qfjcb0.md) | minor | 2022-08-15 15:00 UTC | 2022-08-16 08:15 UTC | 17 h | resolved |
| [\[DC2\]Public switch down in  Room 101 - Zone 101 - Rack N15](https://rewindex.com/company/scaleway/incidents/hs69vrqvmqqs.md) | minor | 2022-08-16 09:44 UTC | 2022-08-16 15:19 UTC | 5.6 h | resolved |
| [\[DC3\]Public switch down in Room 4 4-6 Rack B18](https://rewindex.com/company/scaleway/incidents/pfwvtw5g6xk9.md) | minor | 2022-08-17 05:41 UTC | 2022-08-17 06:34 UTC | 53 min | resolved |
| [\[CONSOLE\] Dedibox console isn't available](https://rewindex.com/company/scaleway/incidents/vgm8ljvtqjj5.md) | critical | 2022-08-18 09:12 UTC | 2022-08-18 09:17 UTC | 5 min | resolved |
| [\[INSTANCE\] Issue on fr-par1 specific hypervisors](https://rewindex.com/company/scaleway/incidents/zhy6dd525gkw.md) | none | 2022-08-18 09:29 UTC | 2022-08-18 09:29 UTC | 0 min | resolved |
| [\[Hosting\] Platform 22 is down](https://rewindex.com/company/scaleway/incidents/rfczhbnzt3jn.md) | minor | 2022-08-18 12:15 UTC | 2022-08-25 13:03 UTC | 7 d | resolved |
| [\[K8S\] Kapsule API down on Paris](https://rewindex.com/company/scaleway/incidents/l6s98rsy29pw.md) | critical | 2022-08-20 20:22 UTC | 2022-08-25 13:02 UTC | 5 d | resolved |
| [\[K8S\] Kapsule/Kosmos API issue in fr-par](https://rewindex.com/company/scaleway/incidents/btw7z5nsngzs.md) | minor | 2022-08-25 16:03 UTC | 2022-08-26 08:33 UTC | 17 h | resolved |
| [Phishing](https://rewindex.com/company/scaleway/incidents/18r7pjp1fr8y.md) | none | 2022-08-26 17:26 UTC | 2022-09-07 10:02 UTC | 12 d | resolved |
| [\[RPN-SAN\] Issues connecting the san-hdd-1.rpn.online.net](https://rewindex.com/company/scaleway/incidents/hck0jkv10kq8.md) | major | 2022-08-27 15:41 UTC | 2022-08-31 08:41 UTC | 4 d | resolved |
| [\[DC5\] Public switch down on DC5 room 7 rack 12](https://rewindex.com/company/scaleway/incidents/v65jb7fqhh7x.md) | minor | 2022-08-31 08:14 UTC | 2022-08-31 10:00 UTC | 1.8 h | resolved |
| [\[Webhosting\] SMTP blacklisted on few RBL](https://rewindex.com/company/scaleway/incidents/4hdxhkc4r8dn.md) | minor | 2022-08-31 13:30 UTC | 2022-09-07 10:01 UTC | 7 d | resolved |
| [\[Webhosting\] SMTP blacklisted on few RBL](https://rewindex.com/company/scaleway/incidents/k89d5h00vsx8.md) | minor | 2022-08-31 13:30 UTC | 2022-09-09 07:58 UTC | 9 d | resolved |
| [\[Support\] - Scaleway Elements Ticket API down](https://rewindex.com/company/scaleway/incidents/bzwxyf2sjhq2.md) | minor | 2022-08-31 17:30 UTC | 2022-08-31 17:30 UTC | 0 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \[DC2\] Router maintenance in DC2 Room 101](https://rewindex.com/company/scaleway/incidents/gw7d3qtlkhqg.md) | maintenance | 2022-08-10 07:00 UTC | 2022-08-10 08:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[DC2\] s205-c6-2 Switch replacement](https://rewindex.com/company/scaleway/incidents/kzqj4yl712g1.md) | maintenance | 2022-08-17 08:00 UTC | 2022-08-17 08:53 UTC | 53 min | resolved |
| [\[Scheduled\] \[PRIVATE NETWORK\] Maintenance operation](https://rewindex.com/company/scaleway/incidents/74g8q2600195.md) | maintenance | 2022-08-18 12:00 UTC | 2022-08-18 13:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] Infrastructure upgrade on PostgreSQL RDB instances](https://rewindex.com/company/scaleway/incidents/tstkwb9vdqg5.md) | maintenance | 2022-08-25 05:01 UTC | 2022-08-25 07:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] \[DC5\] Room 2 - Removal of single-phase electrical boxes](https://rewindex.com/company/scaleway/incidents/04gkp92msttk.md) | maintenance | 2022-08-30 07:00 UTC | 2022-08-30 11:00 UTC | 4.0 h | resolved |
| [\[Scheduled\] \[DC5\] Powering up the transformers in room 8](https://rewindex.com/company/scaleway/incidents/mz5vdcdzh2ph.md) | maintenance | 2022-08-31 11:00 UTC | 2022-08-31 15:00 UTC | 4.0 h | resolved |

## Cite this

Scaleway posted 32 status incidents in August 2022 (10 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/scaleway/2022/08
- Citation: Scaleway, “Scaleway in August 2022” (2022-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/2022/08 (CC BY 4.0).
- Markdown link: `[Scaleway: Scaleway in August 2022 (2022-08-01)](https://rewindex.com/company/scaleway/2022/08)`


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Canonical: https://rewindex.com/company/scaleway/2022/08 · Markdown: https://rewindex.com/company/scaleway/2022/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:04:20.659Z