# Scaleway in November 2021: incidents, uptime and changes

> Scaleway in November 2021: 31 incidents on its status page (6 major or critical), 66.43% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Scaleway’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/scaleway/2021/11
Last updated: 2021-12-07T13:39:00Z

- Incidents posted: 31 (major/critical: 6) · Maintenance: 17
- By vendor impact label: major 6, minor 18, none 7
- Uptime (vendor-reported): 66.43% free of major/critical incidents, 23.72% free of any incident; outage time 10.1 days, incident time 22.9 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2021](https://rewindex.com/company/scaleway/2021/10.md) · Next: [December 2021](https://rewindex.com/company/scaleway/2021/12.md) · [All months](https://rewindex.com/company/scaleway/reports.md) · [Scaleway](https://rewindex.com/company/scaleway.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Elements\] Card automatic payments issues](https://rewindex.com/company/scaleway/incidents/q142x9rldbg9.md) | major | 2021-11-04 12:09 UTC | 2021-11-05 12:42 UTC | 25 h | resolved |
| [\[Webhosting\] Blacklisted SMTP IP address](https://rewindex.com/company/scaleway/incidents/qs6xdjwxntgj.md) | major | 2021-11-05 10:34 UTC | 2021-12-06 08:21 UTC | 31 d | resolved |
| [\[DC3\] Datacenter is running on generators](https://rewindex.com/company/scaleway/incidents/r807fn2trvw6.md) | major | 2021-11-10 08:23 UTC | 2021-11-10 17:22 UTC | 9.0 h | resolved |
| [Compute Instance Action are not processed](https://rewindex.com/company/scaleway/incidents/8y7r6kws7fnl.md) | major | 2021-11-17 20:26 UTC | 2021-11-17 20:51 UTC | 25 min | resolved |
| [\[REGISTRY\] Can't use registry - 500 error](https://rewindex.com/company/scaleway/incidents/005xztnxrj82.md) | major | 2021-11-18 11:59 UTC | 2021-11-18 16:08 UTC | 4.2 h | resolved |
| [\[Webhosting\] SMTP configuration issue](https://rewindex.com/company/scaleway/incidents/s2rntlp0yzb3.md) | major | 2021-11-30 13:39 UTC | 2021-12-12 15:25 UTC | 12 d | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[T&S\] Abuse form temporarily unavailable](https://rewindex.com/company/scaleway/incidents/bkhvwfwr5r57.md) | minor | 2021-11-02 11:16 UTC | 2021-11-02 13:19 UTC | 2.0 h | resolved |
| [\[Instance\] Hypervisor 1001 down](https://rewindex.com/company/scaleway/incidents/8l6vbcy840kl.md) | minor | 2021-11-03 09:18 UTC | 2021-11-03 09:40 UTC | 22 min | resolved |
| [\[Elements\] Card automatic payments issues](https://rewindex.com/company/scaleway/incidents/q142x9rldbg9.md) | major | 2021-11-04 12:09 UTC | 2021-11-05 12:42 UTC | 25 h | resolved |
| [\[DC3\] Power issue in Room 4-5 Racks E1, E2 and E3](https://rewindex.com/company/scaleway/incidents/8m7w3cgkvnbj.md) | minor | 2021-11-05 09:55 UTC | 2021-11-05 12:27 UTC | 2.5 h | resolved |
| [\[Webhosting\] Blacklisted SMTP IP address](https://rewindex.com/company/scaleway/incidents/qs6xdjwxntgj.md) | major | 2021-11-05 10:34 UTC | 2021-12-06 08:21 UTC | 31 d | resolved |
| [\[REGISTRY\] Global issue on fr-par](https://rewindex.com/company/scaleway/incidents/slj7c457whqk.md) | minor | 2021-11-09 14:38 UTC | 2021-11-09 16:30 UTC | 1.9 h | resolved |
| [Billing draft issues](https://rewindex.com/company/scaleway/incidents/5l9tbws89nvl.md) | none | 2021-11-09 21:29 UTC | 2021-11-12 10:16 UTC | 3 d | resolved |
| [\[DC3\] Datacenter is running on generators](https://rewindex.com/company/scaleway/incidents/r807fn2trvw6.md) | major | 2021-11-10 08:23 UTC | 2021-11-10 17:22 UTC | 9.0 h | resolved |
| [\[DC3\] Room 3-2 Rack F21 unreachable](https://rewindex.com/company/scaleway/incidents/v9mtqhphnmgx.md) | minor | 2021-11-10 14:00 UTC | 2021-11-10 14:26 UTC | 26 min | resolved |
| [\[Elements\] Billing draft issues](https://rewindex.com/company/scaleway/incidents/blqqttpjdxrm.md) | none | 2021-11-12 14:22 UTC | 2021-11-13 13:02 UTC | 23 h | resolved |
| [\[DC3\] Private switch issue in DC3 Room 31 Rack D21](https://rewindex.com/company/scaleway/incidents/p90p9b34t5zv.md) | minor | 2021-11-14 10:23 UTC | 2021-11-14 11:58 UTC | 1.6 h | resolved |
| [\[INSTANCE\] API Compute unavailablity on fr-par1](https://rewindex.com/company/scaleway/incidents/5my259prxw8w.md) | none | 2021-11-16 07:15 UTC | 2021-11-16 07:15 UTC | 0 min | resolved |
| [\[API\] API slowness on Fr-PAR](https://rewindex.com/company/scaleway/incidents/ykjtz4hz4qm9.md) | none | 2021-11-16 14:04 UTC | 2021-11-16 14:06 UTC | 2 min | resolved |
| [\[Dedibox\] Domain search issues](https://rewindex.com/company/scaleway/incidents/0ddvqkklg80c.md) | none | 2021-11-16 15:14 UTC | 2021-11-16 16:36 UTC | 1.4 h | resolved |
| [\[REGISTRY\] pushing images delay on on fr-par](https://rewindex.com/company/scaleway/incidents/th8n4dfpt5kk.md) | minor | 2021-11-16 21:22 UTC | 2021-11-17 12:46 UTC | 15 h | resolved |
| [\[DC5\] RPN switch issue in DC5 Room 1 Rack C65](https://rewindex.com/company/scaleway/incidents/clx6bh9kjd0f.md) | minor | 2021-11-17 11:56 UTC | 2021-11-17 12:41 UTC | 45 min | resolved |
| [Compute Instance Action are not processed](https://rewindex.com/company/scaleway/incidents/8y7r6kws7fnl.md) | major | 2021-11-17 20:26 UTC | 2021-11-17 20:51 UTC | 25 min | resolved |
| [\[REGISTRY\] Can't use registry - 500 error](https://rewindex.com/company/scaleway/incidents/005xztnxrj82.md) | major | 2021-11-18 11:59 UTC | 2021-11-18 16:08 UTC | 4.2 h | resolved |
| [\[DC5\] RPN switch issue in DC5 Room 1 Rack B63](https://rewindex.com/company/scaleway/incidents/h8zm4p8xw0c6.md) | minor | 2021-11-18 12:26 UTC | 2021-11-18 12:33 UTC | 7 min | resolved |
| [\[REGISTRY\] Internal Server issue when pushing/pulling](https://rewindex.com/company/scaleway/incidents/qkzvvw31d9rj.md) | minor | 2021-11-19 09:14 UTC | 2021-12-06 10:36 UTC | 17 d | resolved |
| [\[DC2\] Public switch issue in DC2 Room 202-B Rack H11](https://rewindex.com/company/scaleway/incidents/zsvwv6bs85d0.md) | minor | 2021-11-19 12:29 UTC | 2021-11-19 14:10 UTC | 1.7 h | resolved |
| [\[INSTANCE\] Rescue mode temporarily unavailable on Stardust](https://rewindex.com/company/scaleway/incidents/xqskdpx8d5tn.md) | none | 2021-11-19 13:45 UTC | 2021-12-15 10:26 UTC | 26 d | resolved |
| [\[RPN\] Loss of RPN links between AMS and PAR](https://rewindex.com/company/scaleway/incidents/2l167nh81n06.md) | minor | 2021-11-19 15:27 UTC | 2021-11-21 10:13 UTC | 43 h | resolved |
| [\[DC5\] Public switch issue - room 1 rack C63](https://rewindex.com/company/scaleway/incidents/22ndcl3cv2br.md) | none | 2021-11-20 04:30 UTC | 2021-11-20 04:30 UTC | 0 min | resolved |
| [\[Dedibox\] Domain renew issues](https://rewindex.com/company/scaleway/incidents/7y166fd6h1wm.md) | minor | 2021-11-23 08:43 UTC | 2021-11-23 10:28 UTC | 1.8 h | resolved |
| [\[DBaaS\] Provisionning/upgrade issue on fr-par1](https://rewindex.com/company/scaleway/incidents/dkmvjcd6m3rz.md) | minor | 2021-11-23 14:08 UTC | 2021-11-24 18:32 UTC | 28 h | resolved |
| [\[Webhosting\] FTP connection issues](https://rewindex.com/company/scaleway/incidents/zd4whgvp9ygm.md) | minor | 2021-11-24 15:24 UTC | 2021-11-29 12:17 UTC | 5 d | resolved |
| [\[DC5\] Public switch issue in DC5 Room 1 Rack D26](https://rewindex.com/company/scaleway/incidents/pkfhdp91w5q2.md) | minor | 2021-11-26 13:04 UTC | 2021-11-26 14:06 UTC | 1.0 h | resolved |
| [\[DC2\] Switch issues](https://rewindex.com/company/scaleway/incidents/h2q2400hb9g8.md) | minor | 2021-11-28 09:39 UTC | 2021-11-28 10:13 UTC | 34 min | resolved |
| [\[Webhosting\] SMTP configuration issue](https://rewindex.com/company/scaleway/incidents/s2rntlp0yzb3.md) | major | 2021-11-30 13:39 UTC | 2021-12-12 15:25 UTC | 12 d | resolved |
| [\[DC3\] Public switch issue in DC3 Room 44 Rack E2](https://rewindex.com/company/scaleway/incidents/z7tyvyjhnz4z.md) | minor | 2021-11-30 14:57 UTC | 2021-11-30 15:28 UTC | 31 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \[Elements\] Object Storage network maintenance in fr-par](https://rewindex.com/company/scaleway/incidents/58jywgvzjt4s.md) | maintenance | 2021-11-02 09:00 UTC | 2021-11-02 11:29 UTC | 2.5 h | resolved |
| [\[Scheduled\] \[DC2\] Emergency switch maintenance room 202A rack A5](https://rewindex.com/company/scaleway/incidents/s3d85xkmdjnz.md) | maintenance | 2021-11-03 08:30 UTC | 2021-11-03 09:20 UTC | 50 min | resolved |
| [\[Scheduled\] \[Elements\] Object Storage network maintenance in fr-par](https://rewindex.com/company/scaleway/incidents/09bqmvlbfkx9.md) | maintenance | 2021-11-04 11:34 UTC | 2021-11-04 12:03 UTC | 29 min | resolved |
| [\[Elements\] DNS resolvers decommissioning](https://rewindex.com/company/scaleway/incidents/lvzrdz8qgg9h.md) | maintenance | 2021-11-08 13:23 UTC | 2021-11-29 12:16 UTC | 21 d | resolved |
| [\[Scheduled\] \[ELEMENTS\] Instance database backend update on AMS 1](https://rewindex.com/company/scaleway/incidents/s2fg56hscn2g.md) | maintenance | 2021-11-09 07:00 UTC | 2021-11-09 07:30 UTC | 30 min | resolved |
| [\[Scheduled\] \[DC5\] Scheduled maintenance in DC5 - Room 1 - Rack B7](https://rewindex.com/company/scaleway/incidents/2m9wj74f2v43.md) | maintenance | 2021-11-10 08:00 UTC | 2021-11-10 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[DC2\] Emergency switch maintenance - room 202A rack A5](https://rewindex.com/company/scaleway/incidents/3ngfx002pjxp.md) | maintenance | 2021-11-10 09:02 UTC | 2021-11-10 10:00 UTC | 58 min | resolved |
| [\[Scheduled\] \[DC5\] Electrical maintenance + load tests of generators](https://rewindex.com/company/scaleway/incidents/mbmb5d773w10.md) | maintenance | 2021-11-15 06:31 UTC | 2021-11-19 12:00 UTC | 4 d | resolved |
| [\[Scheduled\] \[ELEMENTS\] Instance database backend update on PAR 1](https://rewindex.com/company/scaleway/incidents/2bggyrf26kd4.md) | maintenance | 2021-11-15 07:00 UTC | 2021-11-15 07:30 UTC | 30 min | resolved |
| [\[Scheduled\] \[ELEMENTS\] Instance database backend update on PAR 1](https://rewindex.com/company/scaleway/incidents/dggjplv9h893.md) | maintenance | 2021-11-16 06:32 UTC | 2021-11-16 07:30 UTC | 58 min | resolved |
| [\[Scheduled\] \[ABUSE\] Abuse form unavailability](https://rewindex.com/company/scaleway/incidents/r02849b0r88g.md) | maintenance | 2021-11-16 09:00 UTC | 2021-11-16 09:30 UTC | 30 min | resolved |
| [\[Scheduled\] \[DC5\] Annual UPS maintenance](https://rewindex.com/company/scaleway/incidents/p7xf1gsdl1qx.md) | maintenance | 2021-11-22 08:00 UTC | 2021-11-26 15:00 UTC | 4 d | resolved |
| [\[Scheduled\] \[Elements\] Instance database backend update on PAR-1](https://rewindex.com/company/scaleway/incidents/r593p6z77bnz.md) | maintenance | 2021-11-23 06:30 UTC | 2021-11-23 07:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[DC5\] Scheduled maintenance in DC5 - Room 1 - Rack B7](https://rewindex.com/company/scaleway/incidents/zqdwxt6mgd5w.md) | maintenance | 2021-11-23 08:00 UTC | 2021-11-23 09:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[S3\] Internal backend update on fr-par](https://rewindex.com/company/scaleway/incidents/79r5glmbwp40.md) | maintenance | 2021-11-24 15:18 UTC | 2021-11-24 15:30 UTC | 12 min | resolved |
| [\[Scheduled\] \[RPN\] Scheduled RPN maintenance in some racks of DC2 - DC3 - DC5](https://rewindex.com/company/scaleway/incidents/1jwyv8jcv6pk.md) | maintenance | 2021-11-29 08:01 UTC | 2021-11-29 08:15 UTC | 14 min | resolved |
| [\[Scheduled\] \[NETWORK\] PL-WAW1 network disruptions](https://rewindex.com/company/scaleway/incidents/b7rq3nt42wxg.md) | maintenance | 2021-11-29 23:00 UTC | 2021-11-30 05:00 UTC | 6.0 h | resolved |

## Cite this

Scaleway posted 31 status incidents in November 2021 (6 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/scaleway/2021/11
- Citation: Scaleway, “Scaleway in November 2021” (2021-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/2021/11 (CC BY 4.0).
- Markdown link: `[Scaleway: Scaleway in November 2021 (2021-11-01)](https://rewindex.com/company/scaleway/2021/11)`


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Canonical: https://rewindex.com/company/scaleway/2021/11 · Markdown: https://rewindex.com/company/scaleway/2021/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:03:01.538Z