# Scaleway in August 2021: incidents, uptime and changes

> Scaleway in August 2021: 33 incidents on its status page (4 major or critical), 77.91% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Scaleway’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/scaleway/2021/08
Last updated: 2021-09-01T00:00:00Z

- Incidents posted: 33 (major/critical: 4) · Maintenance: 8
- By vendor impact label: major 4, minor 26, none 3
- Uptime (vendor-reported): 77.91% free of major/critical incidents, 10.38% free of any incident; outage time 6.8 days, incident time 27.8 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2021](https://rewindex.com/company/scaleway/2021/07.md) · Next: [September 2021](https://rewindex.com/company/scaleway/2021/09.md) · [All months](https://rewindex.com/company/scaleway/reports.md) · [Scaleway](https://rewindex.com/company/scaleway.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[AMS1\] Power issue in AMS1 Hall 2 E-E Rack E16](https://rewindex.com/company/scaleway/incidents/bs9rtyqjt0j7.md) | major | 2021-08-01 15:43 UTC | 2021-08-08 09:21 UTC | 7 d | resolved |
| [\[AMS\] Instances stuck in starting state.](https://rewindex.com/company/scaleway/incidents/b8wmb5f4hjh7.md) | major | 2021-08-14 10:21 UTC | 2021-08-14 12:00 UTC | 1.6 h | resolved |
| [\[Dedibox\] Console issues](https://rewindex.com/company/scaleway/incidents/nc419rqbp82s.md) | major | 2021-08-20 11:47 UTC | 2021-08-20 11:51 UTC | 4 min | resolved |
| [\[Dedibox\] Console issues](https://rewindex.com/company/scaleway/incidents/91983xrytdcz.md) | major | 2021-08-20 16:08 UTC | 2021-08-20 17:06 UTC | 58 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[AMS1\] Power issue in AMS1 Hall 2 E-E Rack E16](https://rewindex.com/company/scaleway/incidents/bs9rtyqjt0j7.md) | major | 2021-08-01 15:43 UTC | 2021-08-08 09:21 UTC | 7 d | resolved |
| [\[WEBHOSTING\] General platform slowness](https://rewindex.com/company/scaleway/incidents/lp02cr4f200q.md) | minor | 2021-08-02 08:50 UTC | 2021-08-04 12:05 UTC | 2 d | resolved |
| [\[WEBHOSTING\] PF 1000 and 1001 Instability](https://rewindex.com/company/scaleway/incidents/zxy7rq711k2y.md) | minor | 2021-08-02 12:17 UTC | 2021-08-08 09:17 UTC | 6 d | resolved |
| [\[RPN\] RPN connectivity between PAR and AMS issue](https://rewindex.com/company/scaleway/incidents/73k4bcy59683.md) | none | 2021-08-04 09:55 UTC | 2021-08-04 09:55 UTC | 0 min | resolved |
| [\[WEB HOSTING\] General platform slowness](https://rewindex.com/company/scaleway/incidents/d09nr4h1kfc5.md) | minor | 2021-08-04 12:06 UTC | 2021-08-09 08:18 UTC | 5 d | resolved |
| [\[WEBHOSTING\] Platform \#43 is unavailable](https://rewindex.com/company/scaleway/incidents/v78qjr8k44f4.md) | minor | 2021-08-06 09:50 UTC | 2021-08-06 10:34 UTC | 44 min | resolved |
| [\[DC3\] Room 31 switches D15, D16, F17 and F18 down](https://rewindex.com/company/scaleway/incidents/ybb7lx2468f7.md) | minor | 2021-08-07 01:30 UTC | 2021-08-07 01:30 UTC | 0 min | resolved |
| [\[DC3\] Room 31 switches F17 and F18 down](https://rewindex.com/company/scaleway/incidents/gjsqv8dvpl5r.md) | minor | 2021-08-07 05:00 UTC | 2021-08-07 05:00 UTC | 0 min | resolved |
| [\[WEBHOSTING\] General platform slowness](https://rewindex.com/company/scaleway/incidents/r7jz8qzjh828.md) | minor | 2021-08-09 12:01 UTC | 2021-08-27 17:55 UTC | 18 d | resolved |
| [\[RPN-SAN\] san-hdd-15.rpn.online.net instability](https://rewindex.com/company/scaleway/incidents/d34x02x80mvl.md) | minor | 2021-08-10 08:42 UTC | 2021-08-12 10:56 UTC | 2 d | resolved |
| [\[Elements\] Object Storage slowdown on FR-PAR](https://rewindex.com/company/scaleway/incidents/m1cm7lc1g9ys.md) | none | 2021-08-12 12:10 UTC | 2021-08-12 12:10 UTC | 0 min | resolved |
| [\[AMS\] Instances stuck in starting state.](https://rewindex.com/company/scaleway/incidents/b8wmb5f4hjh7.md) | major | 2021-08-14 10:21 UTC | 2021-08-14 12:00 UTC | 1.6 h | resolved |
| [\[WEBHOSTING\] Platform \#43 is unavailable](https://rewindex.com/company/scaleway/incidents/0504725psf0s.md) | minor | 2021-08-17 15:44 UTC | 2021-08-17 15:59 UTC | 15 min | resolved |
| [\[Webhosting\] WEB hosting platform instability](https://rewindex.com/company/scaleway/incidents/m81470z7sjfx.md) | minor | 2021-08-18 10:38 UTC | 2021-08-18 13:03 UTC | 2.4 h | resolved |
| [\[Webhosting\] WEB hosting platform instability](https://rewindex.com/company/scaleway/incidents/55hxw7r05bcg.md) | minor | 2021-08-18 11:19 UTC | 2021-08-18 13:03 UTC | 1.7 h | resolved |
| [\[Webhosting\] WEB hosting platform instability](https://rewindex.com/company/scaleway/incidents/y2jn6td7kzkr.md) | minor | 2021-08-18 16:26 UTC | 2021-08-23 07:39 UTC | 5 d | resolved |
| [\[AMS\] RPN links flap](https://rewindex.com/company/scaleway/incidents/gpcfjys5ltw0.md) | minor | 2021-08-19 12:00 UTC | 2021-08-20 13:53 UTC | 26 h | resolved |
| [\[IPv6\] IPv6 global connectivity issue](https://rewindex.com/company/scaleway/incidents/757q0s0ccpy4.md) | minor | 2021-08-20 08:50 UTC | 2021-08-20 08:54 UTC | 4 min | resolved |
| [\[Dedibox\] Console issues](https://rewindex.com/company/scaleway/incidents/nc419rqbp82s.md) | major | 2021-08-20 11:47 UTC | 2021-08-20 11:51 UTC | 4 min | resolved |
| [\[Dedibox\] Console issues](https://rewindex.com/company/scaleway/incidents/91983xrytdcz.md) | major | 2021-08-20 16:08 UTC | 2021-08-20 17:06 UTC | 58 min | resolved |
| [\[Elements\] FR-PAR - Slow access to Object Storage buckets](https://rewindex.com/company/scaleway/incidents/z1tr4y6n6hkg.md) | minor | 2021-08-21 10:44 UTC | 2021-08-21 15:27 UTC | 4.7 h | resolved |
| [\[Webhosting\] cPanel platform \#1001 unavailability](https://rewindex.com/company/scaleway/incidents/r15v4rsrbzj9.md) | minor | 2021-08-22 08:33 UTC | 2021-08-23 10:44 UTC | 26 h | resolved |
| [\[Webhosting\] Backup FTP is unreachable](https://rewindex.com/company/scaleway/incidents/gq3s03l8n63p.md) | minor | 2021-08-22 14:55 UTC | 2021-08-23 10:45 UTC | 20 h | resolved |
| [\[Webhosting\] Platform 44 instability](https://rewindex.com/company/scaleway/incidents/nx649yknd16m.md) | minor | 2021-08-23 07:58 UTC | 2021-08-23 15:01 UTC | 7.0 h | resolved |
| [\[Webhosting\] cPanel platform 1001 unavailability](https://rewindex.com/company/scaleway/incidents/ldvd994jwgnw.md) | minor | 2021-08-23 16:33 UTC | 2021-08-24 08:10 UTC | 16 h | resolved |
| [\[DC3\] RPN unavailability in room 3-4 rack C11](https://rewindex.com/company/scaleway/incidents/rfjgddl36zy4.md) | minor | 2021-08-24 05:35 UTC | 2021-08-24 08:40 UTC | 3.1 h | resolved |
| [\[Elements\] Ticket system isn't available](https://rewindex.com/company/scaleway/incidents/7wmvvs489pk2.md) | minor | 2021-08-24 15:31 UTC | 2021-08-25 08:34 UTC | 17 h | resolved |
| [\[Webhosting\] cPanel Platform 1001 instability](https://rewindex.com/company/scaleway/incidents/lc3nbx14z4rv.md) | minor | 2021-08-25 06:14 UTC | 2021-08-26 18:01 UTC | 36 h | resolved |
| [\[RPN-SAN\] san-hdd-16.rpn.online.net unavailability](https://rewindex.com/company/scaleway/incidents/97b8fljsbkfs.md) | minor | 2021-08-25 08:29 UTC | 2021-08-27 18:00 UTC | 2 d | resolved |
| [\[AMS1\] RPN flap](https://rewindex.com/company/scaleway/incidents/lbmttmf9gscb.md) | minor | 2021-08-25 08:38 UTC | 2021-08-31 08:33 UTC | 6 d | resolved |
| [\[Webhosting\] Plateform 44 instabilities](https://rewindex.com/company/scaleway/incidents/9fhyblcbm984.md) | minor | 2021-08-26 13:29 UTC | 2021-08-26 18:01 UTC | 4.5 h | resolved |
| [\[Elements\] Some Kapsule clusters in Paris are unusable](https://rewindex.com/company/scaleway/incidents/b91mnm95qgrn.md) | minor | 2021-08-29 20:45 UTC | 2021-08-30 18:06 UTC | 21 h | resolved |
| [\[Network\] Packet loss](https://rewindex.com/company/scaleway/incidents/5ndb4gfcl9b8.md) | none | 2021-08-31 13:10 UTC | 2021-08-31 13:10 UTC | 0 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \[Elements\] nl-ams-1 Compute API database maintenance](https://rewindex.com/company/scaleway/incidents/334q9xf8xzkv.md) | maintenance | 2021-08-03 06:00 UTC | 2021-08-03 06:30 UTC | 30 min | resolved |
| [\[Scheduled\] \[IOT HUB\] - Maintenance](https://rewindex.com/company/scaleway/incidents/ty7d3d1bd0ld.md) | maintenance | 2021-08-03 08:00 UTC | 2021-08-03 08:10 UTC | 10 min | resolved |
| [\[Scheduled\] \[Elements\] DBaaS infrastructure upgrade in WAW and AMS](https://rewindex.com/company/scaleway/incidents/np35x023scwz.md) | maintenance | 2021-08-04 05:00 UTC | 2021-08-04 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] \[Elements\] fr-par-1 Compute API database maintenance](https://rewindex.com/company/scaleway/incidents/ry2y7jzl89k8.md) | maintenance | 2021-08-05 06:00 UTC | 2021-08-05 07:00 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[Elements\] DBaaS infrastructure upgrade in PAR](https://rewindex.com/company/scaleway/incidents/yxdp6k8hf9jz.md) | maintenance | 2021-08-11 05:00 UTC | 2021-08-11 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] \[Network\] DC3 Backbone Upgrade](https://rewindex.com/company/scaleway/incidents/pwkplf3px553.md) | maintenance | 2021-08-12 07:30 UTC | 2021-08-12 08:30 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[DC3\] Preventive electrical maintenance of generators+ load tests of generators](https://rewindex.com/company/scaleway/incidents/hht1068dsmsw.md) | maintenance | 2021-08-23 07:00 UTC | 2021-08-31 17:00 UTC | 8 d | resolved |
| [\[Scheduled\] \[DC3\] Router maintenance](https://rewindex.com/company/scaleway/incidents/7kz72cdky0gn.md) | maintenance | 2021-08-25 07:02 UTC | 2021-08-25 09:00 UTC | 2.0 h | resolved |

## Cite this

Scaleway posted 33 status incidents in August 2021 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/scaleway/2021/08
- Citation: Scaleway, “Scaleway in August 2021” (2021-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/2021/08 (CC BY 4.0).
- Markdown link: `[Scaleway: Scaleway in August 2021 (2021-08-01)](https://rewindex.com/company/scaleway/2021/08)`


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Canonical: https://rewindex.com/company/scaleway/2021/08 · Markdown: https://rewindex.com/company/scaleway/2021/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:01:28.059Z