# Scaleway in May 2021: incidents, uptime and changes

> Scaleway in May 2021: 32 incidents on its status page (13 major or critical), 53.79% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Scaleway’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/scaleway/2021/05
Last updated: 2021-06-02T08:50:00Z

- Incidents posted: 32 (major/critical: 13) · Maintenance: 11
- By vendor impact label: major 13, minor 14, none 5
- Uptime (vendor-reported): 53.79% free of major/critical incidents, 22.09% free of any incident; outage time 14.3 days, incident time 24.1 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2021](https://rewindex.com/company/scaleway/2021/04.md) · Next: [June 2021](https://rewindex.com/company/scaleway/2021/06.md) · [All months](https://rewindex.com/company/scaleway/reports.md) · [Scaleway](https://rewindex.com/company/scaleway.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[WEBHOSTING\] Platform 1000](https://rewindex.com/company/scaleway/incidents/8q2fgvy13sw0.md) | major | 2021-05-01 16:00 UTC | 2021-05-11 08:02 UTC | 10 d | resolved |
| [\[AMS\] Lost an electric power feed](https://rewindex.com/company/scaleway/incidents/frtnh2kxb7xk.md) | major | 2021-05-05 10:06 UTC | 2021-05-05 12:15 UTC | 2.1 h | resolved |
| [\[WEBHOSTING\] Plateform 27 unavailable](https://rewindex.com/company/scaleway/incidents/k9qk6jrlb7vb.md) | major | 2021-05-06 17:56 UTC | 2021-05-07 09:59 UTC | 16 h | resolved |
| [\[DC5\] Switch down in DC5 Room 1 Rack C64](https://rewindex.com/company/scaleway/incidents/nmv4g43hklgt.md) | major | 2021-05-09 09:25 UTC | 2021-05-09 11:22 UTC | 1.9 h | resolved |
| [\[DC3\] RPN switch down - Room 31 - Rack D10](https://rewindex.com/company/scaleway/incidents/g7tb6ddwtkrg.md) | major | 2021-05-10 12:06 UTC | 2021-05-10 13:31 UTC | 1.4 h | resolved |
| [\[Hosting\] Email delivery issue](https://rewindex.com/company/scaleway/incidents/z1q640zrzc65.md) | major | 2021-05-11 10:08 UTC | 2021-05-14 18:30 UTC | 3 d | resolved |
| [\[DC3\] Switch down in DC3 Room 31 Racks B4, B5 and B6](https://rewindex.com/company/scaleway/incidents/b3jvd1v9n8wq.md) | major | 2021-05-13 01:03 UTC | 2021-05-13 03:35 UTC | 2.5 h | resolved |
| [\[DC2\] Switch down in DC2 Room 205 Racks D8](https://rewindex.com/company/scaleway/incidents/qqlmsxnvrwdl.md) | major | 2021-05-13 05:16 UTC | 2021-05-13 10:19 UTC | 5.0 h | resolved |
| [\[DC2\] Room 205 - Rack A2 - Switch down](https://rewindex.com/company/scaleway/incidents/hv0j0zc1hbmf.md) | major | 2021-05-14 08:24 UTC | 2021-05-14 09:02 UTC | 38 min | resolved |
| [Issue login in and with newly created access/secret keys on Object Storage](https://rewindex.com/company/scaleway/incidents/hwqy39ks3l47.md) | major | 2021-05-17 17:02 UTC | 2021-05-21 12:23 UTC | 4 d | resolved |
| [\[DC3\] RPN switch issue in DC3 Room 31 Rack C11](https://rewindex.com/company/scaleway/incidents/p23654nvh6dw.md) | major | 2021-05-18 10:11 UTC | 2021-05-18 10:37 UTC | 26 min | resolved |
| [\[Webhosting\] Platform issue](https://rewindex.com/company/scaleway/incidents/p9z0mz51w26z.md) | major | 2021-05-18 16:56 UTC | 2021-05-19 08:24 UTC | 15 h | resolved |
| [\[DC3\] Room 4 - Rack E18 - Switch down](https://rewindex.com/company/scaleway/incidents/lpf604dc94db.md) | major | 2021-05-28 00:21 UTC | 2021-05-28 01:02 UTC | 41 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[WEBHOSTING\] Platform 1000](https://rewindex.com/company/scaleway/incidents/8q2fgvy13sw0.md) | major | 2021-05-01 16:00 UTC | 2021-05-11 08:02 UTC | 10 d | resolved |
| [\[DC5\] RPN switch issue in DC5 Room 1 Rack C64](https://rewindex.com/company/scaleway/incidents/82bzhxbtwth8.md) | minor | 2021-05-03 06:49 UTC | 2021-05-03 11:03 UTC | 4.2 h | resolved |
| [\[Network\] RPN issues between DC3 and DC5](https://rewindex.com/company/scaleway/incidents/z7ctj4qcs6ws.md) | none | 2021-05-04 18:02 UTC | 2021-05-04 18:02 UTC | 0 min | resolved |
| [\[AMS\] Lost an electric power feed](https://rewindex.com/company/scaleway/incidents/frtnh2kxb7xk.md) | major | 2021-05-05 10:06 UTC | 2021-05-05 12:15 UTC | 2.1 h | resolved |
| [\[Elements\] Invoice payment issues](https://rewindex.com/company/scaleway/incidents/7tb7xd1sr1ms.md) | minor | 2021-05-06 09:06 UTC | 2021-05-06 09:07 UTC | 1 min | resolved |
| [\[WEBHOSTING\] Plateform 27 unavailable](https://rewindex.com/company/scaleway/incidents/k9qk6jrlb7vb.md) | major | 2021-05-06 17:56 UTC | 2021-05-07 09:59 UTC | 16 h | resolved |
| [\[DC5\] Switch down in DC5 Room 1 Rack C64](https://rewindex.com/company/scaleway/incidents/nmv4g43hklgt.md) | major | 2021-05-09 09:25 UTC | 2021-05-09 11:22 UTC | 1.9 h | resolved |
| [Object Storage - IPv4 packet loss on s3.fr-par.scw.cloud](https://rewindex.com/company/scaleway/incidents/fg48qll9y7yn.md) | none | 2021-05-10 04:05 UTC | 2021-05-10 07:27 UTC | 3.4 h | resolved |
| [\[Webhosting\] WEB hostings email instabilities](https://rewindex.com/company/scaleway/incidents/64spp00dqzjc.md) | minor | 2021-05-10 06:12 UTC | 2021-05-11 07:28 UTC | 25 h | resolved |
| [\[DC3\] RPN switch down - Room 31 - Rack D10](https://rewindex.com/company/scaleway/incidents/g7tb6ddwtkrg.md) | major | 2021-05-10 12:06 UTC | 2021-05-10 13:31 UTC | 1.4 h | resolved |
| [\[S3\] IPv4 packet loss on s3.fr-par.scw.cloud](https://rewindex.com/company/scaleway/incidents/xzxjwcws6yhs.md) | none | 2021-05-10 14:01 UTC | 2021-05-10 14:18 UTC | 17 min | resolved |
| [UCEprotect blacklist our AS](https://rewindex.com/company/scaleway/incidents/7yhgwblnd4qt.md) | minor | 2021-05-11 06:41 UTC | 2021-05-18 09:41 UTC | 7 d | resolved |
| [\[Hosting\] Email delivery issue](https://rewindex.com/company/scaleway/incidents/z1q640zrzc65.md) | major | 2021-05-11 10:08 UTC | 2021-05-14 18:30 UTC | 3 d | resolved |
| [\[DC3\] RPN Switch reload](https://rewindex.com/company/scaleway/incidents/tc2lw7dw9frr.md) | none | 2021-05-11 12:14 UTC | 2021-05-11 12:14 UTC | 0 min | resolved |
| [\[WEBHOSTING\] Platform issue](https://rewindex.com/company/scaleway/incidents/3ydm6bb0608m.md) | minor | 2021-05-11 18:26 UTC | 2021-05-19 08:25 UTC | 8 d | resolved |
| [\[DC3\] RPN switch issue in DC3 Room 43 Rack E11](https://rewindex.com/company/scaleway/incidents/jzgy6fnkkv6g.md) | minor | 2021-05-12 12:15 UTC | 2021-05-12 13:56 UTC | 1.7 h | resolved |
| [\[DC3\] Switch down in DC3 Room 31 Racks B4, B5 and B6](https://rewindex.com/company/scaleway/incidents/b3jvd1v9n8wq.md) | major | 2021-05-13 01:03 UTC | 2021-05-13 03:35 UTC | 2.5 h | resolved |
| [\[DC2\] Switch down in DC2 Room 205 Racks D8](https://rewindex.com/company/scaleway/incidents/qqlmsxnvrwdl.md) | major | 2021-05-13 05:16 UTC | 2021-05-13 10:19 UTC | 5.0 h | resolved |
| [\[DC3\] Switch down S23](https://rewindex.com/company/scaleway/incidents/sf24pdzfp7t0.md) | none | 2021-05-14 02:07 UTC | 2021-05-14 02:07 UTC | 0 min | resolved |
| [\[DC2\] Room 205 - Rack A2 - Switch down](https://rewindex.com/company/scaleway/incidents/hv0j0zc1hbmf.md) | major | 2021-05-14 08:24 UTC | 2021-05-14 09:02 UTC | 38 min | resolved |
| [\[DC3\] RPN outage Rack A2 - Room 32](https://rewindex.com/company/scaleway/incidents/0j287wd9csc9.md) | minor | 2021-05-17 12:13 UTC | 2021-05-17 12:22 UTC | 9 min | resolved |
| [Issue login in and with newly created access/secret keys on Object Storage](https://rewindex.com/company/scaleway/incidents/hwqy39ks3l47.md) | major | 2021-05-17 17:02 UTC | 2021-05-21 12:23 UTC | 4 d | resolved |
| [\[DC3\] RPN switch issue in DC3 Room 31 Rack C11](https://rewindex.com/company/scaleway/incidents/p23654nvh6dw.md) | major | 2021-05-18 10:11 UTC | 2021-05-18 10:37 UTC | 26 min | resolved |
| [\[Webhosting\] Platform issue](https://rewindex.com/company/scaleway/incidents/p9z0mz51w26z.md) | major | 2021-05-18 16:56 UTC | 2021-05-19 08:24 UTC | 15 h | resolved |
| [\[Network\] Uplinks issue on Par1 - DC2](https://rewindex.com/company/scaleway/incidents/wq5z8kq472wj.md) | minor | 2021-05-19 17:51 UTC | 2021-05-20 11:50 UTC | 18 h | resolved |
| [\[AMS\] Public switch issue - Room H2](https://rewindex.com/company/scaleway/incidents/dstdpbjv94r9.md) | minor | 2021-05-20 07:54 UTC | 2021-05-21 09:09 UTC | 25 h | resolved |
| [\[Dedibox\] Debian mirror issue](https://rewindex.com/company/scaleway/incidents/kp6mj3hf08m0.md) | minor | 2021-05-23 08:49 UTC | 2021-05-23 13:07 UTC | 4.3 h | resolved |
| [\[Elements\] DNS resolvers decommissioning](https://rewindex.com/company/scaleway/incidents/8lzdqz86dpd6.md) | minor | 2021-05-26 08:50 UTC | 2021-06-14 07:19 UTC | 19 d | resolved |
| [\[DC3\] Room 4 - Rack E18 - Switch down](https://rewindex.com/company/scaleway/incidents/lpf604dc94db.md) | major | 2021-05-28 00:21 UTC | 2021-05-28 01:02 UTC | 41 min | resolved |
| [\[Elements\] Issue with ticketing system](https://rewindex.com/company/scaleway/incidents/95y2kgqm6fkd.md) | minor | 2021-05-31 13:10 UTC | 2021-05-31 14:56 UTC | 1.8 h | resolved |
| [\[Elements\] Container Registry issues in fr-par](https://rewindex.com/company/scaleway/incidents/jcvmlgxcfplr.md) | minor | 2021-05-31 14:45 UTC | 2021-05-31 16:42 UTC | 1.9 h | resolved |
| [\[DC3\] Power issue in S4-5](https://rewindex.com/company/scaleway/incidents/c2g2nj9czmsn.md) | minor | 2021-05-31 14:46 UTC | 2021-05-31 15:35 UTC | 49 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \[DC3\] Maintenance on our flow pump](https://rewindex.com/company/scaleway/incidents/0n1cn7wbbc2m.md) | maintenance | 2021-05-03 07:01 UTC | 2021-05-04 19:00 UTC | 36 h | resolved |
| [\[Scheduled\] \[RPNv2\] Maintenance on s46-a10.rpn.dc3 switch](https://rewindex.com/company/scaleway/incidents/fn3sqrpqn83r.md) | maintenance | 2021-05-04 07:30 UTC | 2021-05-04 08:32 UTC | 1.0 h | resolved |
| [\[Scheduled\] \[NL-AMS-1\] API Unavailibility](https://rewindex.com/company/scaleway/incidents/5fnrgrh9s7by.md) | maintenance | 2021-05-05 07:01 UTC | 2021-05-05 07:15 UTC | 14 min | resolved |
| [\[Scheduled\] \[FR-PAR-2\] Render-S Unavailability](https://rewindex.com/company/scaleway/incidents/9rh6dzhn6bsv.md) | maintenance | 2021-05-07 05:00 UTC | 2021-05-07 08:00 UTC | 3.0 h | resolved |
| [\[Scheduled\] \[DC3\] Pressurization maintenance](https://rewindex.com/company/scaleway/incidents/vl0kzbwgzcc6.md) | maintenance | 2021-05-10 07:01 UTC | 2021-05-12 16:00 UTC | 2 d | resolved |
| [\[Scheduled\] \[DC5\] Room 1 - Maintenance and testing on our cooling system](https://rewindex.com/company/scaleway/incidents/55s3bjngrvdd.md) | maintenance | 2021-05-11 08:15 UTC | 2021-05-11 11:15 UTC | 3.0 h | resolved |
| [\[Scheduled\] \[DC3\] Replacement of batteries bank](https://rewindex.com/company/scaleway/incidents/p18k6svdgkt5.md) | maintenance | 2021-05-17 07:01 UTC | 2021-05-17 15:30 UTC | 8.5 h | resolved |
| [\[Scheduled\] \[DC3\] Preventive mechanical maintenance of generators + load tests of generators](https://rewindex.com/company/scaleway/incidents/l2spnnw980rb.md) | maintenance | 2021-05-19 10:53 UTC | 2021-06-01 16:30 UTC | 13 d | resolved |
| [\[Scheduled\] \[Hosting\] Maintenance on webmail classic](https://rewindex.com/company/scaleway/incidents/9sslm9p5djc0.md) | maintenance | 2021-05-19 13:01 UTC | 2021-05-19 15:16 UTC | 2.3 h | resolved |
| [\[Scheduled\] \[Dedibox\] AMS RPN fiber maintenance](https://rewindex.com/company/scaleway/incidents/yjr068fmyjt1.md) | maintenance | 2021-05-21 20:01 UTC | 2021-05-22 06:00 UTC | 10.0 h | resolved |
| [\[Scheduled\] \[Elements\] SSH keys API endpoint modifications](https://rewindex.com/company/scaleway/incidents/kb5gccb6b7c0.md) | maintenance | 2021-05-30 08:30 UTC | 2021-05-30 09:00 UTC | 30 min | resolved |

## Cite this

Scaleway posted 32 status incidents in May 2021 (13 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/scaleway/2021/05
- Citation: Scaleway, “Scaleway in May 2021” (2021-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/2021/05 (CC BY 4.0).
- Markdown link: `[Scaleway: Scaleway in May 2021 (2021-05-01)](https://rewindex.com/company/scaleway/2021/05)`


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Canonical: https://rewindex.com/company/scaleway/2021/05 · Markdown: https://rewindex.com/company/scaleway/2021/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:21:40.519Z