# Scaleway in March 2021: incidents, uptime and changes

> Scaleway in March 2021: 26 incidents on its status page (16 major or critical), 75.90% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Scaleway’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/scaleway/2021/03
Last updated: 2021-04-01T00:00:00Z

- Incidents posted: 26 (major/critical: 16) · Maintenance: 20
- By vendor impact label: critical 1, major 15, minor 9, none 1
- Uptime (vendor-reported): 75.90% free of major/critical incidents, 53.03% free of any incident; outage time 7.5 days, incident time 14.6 days
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [February 2021](https://rewindex.com/company/scaleway/2021/02.md) · Next: [April 2021](https://rewindex.com/company/scaleway/2021/04.md) · [All months](https://rewindex.com/company/scaleway/reports.md) · [Scaleway](https://rewindex.com/company/scaleway.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [console.scaleway.com down](https://rewindex.com/company/scaleway/incidents/sml23fbb4c8s.md) | critical | 2021-03-15 09:37 UTC | 2021-03-15 09:41 UTC | 4 min | resolved |
| [RPN outage in DC2 room 101](https://rewindex.com/company/scaleway/incidents/q3xmdwm47m0x.md) | major | 2021-03-01 13:50 UTC | 2021-03-01 14:40 UTC | 50 min | resolved |
| [\[Webhosting\] cPanel platform issue](https://rewindex.com/company/scaleway/incidents/jqxf9n4ymb6x.md) | major | 2021-03-14 10:04 UTC | 2021-03-14 10:37 UTC | 33 min | resolved |
| [\[DC5\] Public switch issue on rack D11](https://rewindex.com/company/scaleway/incidents/hln620h31ffs.md) | major | 2021-03-18 13:02 UTC | 2021-03-18 13:11 UTC | 9 min | resolved |
| [\[Webhosting\] cPanel platform unavailability](https://rewindex.com/company/scaleway/incidents/3zzv5h56tmby.md) | major | 2021-03-19 11:59 UTC | 2021-03-21 12:25 UTC | 2 d | resolved |
| [\[DC3\] RPN DHCP issue - Room 3-3-2](https://rewindex.com/company/scaleway/incidents/2l2swrhv9jyk.md) | major | 2021-03-21 09:16 UTC | 2021-03-21 10:55 UTC | 1.6 h | resolved |
| [\[Hosting\] Delivery and creating services stuck](https://rewindex.com/company/scaleway/incidents/2pqxw8zhfw8s.md) | major | 2021-03-21 10:19 UTC | 2021-03-22 10:59 UTC | 25 h | resolved |
| [\[DC3\] RPN DHCP issue - Room 3-3-2](https://rewindex.com/company/scaleway/incidents/k4ddrk41czgb.md) | major | 2021-03-21 12:45 UTC | 2021-03-22 10:58 UTC | 22 h | resolved |
| [\[WEBHOSTING\] Websites on Platform 27 are down](https://rewindex.com/company/scaleway/incidents/phgm0p2nc0dr.md) | major | 2021-03-22 18:10 UTC | 2021-03-25 10:01 UTC | 3 d | resolved |
| [\[DC5\] RPN and public switch issue in DC5 Room 1 Rack B64](https://rewindex.com/company/scaleway/incidents/d8b4mx1hr2n5.md) | major | 2021-03-24 07:50 UTC | 2021-03-24 08:16 UTC | 26 min | resolved |
| [\[DC2\] Public switch issue in DC2 Room 203-B Rack l11.](https://rewindex.com/company/scaleway/incidents/d318m6x5tq5m.md) | major | 2021-03-24 23:31 UTC | 2021-03-25 00:21 UTC | 50 min | resolved |
| [\[DC2\] Public switch issue in DC2 room 203-B rack S203b/i11](https://rewindex.com/company/scaleway/incidents/5mvvpbx2tn9k.md) | major | 2021-03-25 01:50 UTC | 2021-03-25 02:13 UTC | 23 min | resolved |
| [\[Webhosting\] MySQL platform unavailable](https://rewindex.com/company/scaleway/incidents/tfwzdsy4yq3b.md) | major | 2021-03-25 12:08 UTC | 2021-03-26 14:03 UTC | 26 h | resolved |
| [Switch down in DC2 room 101](https://rewindex.com/company/scaleway/incidents/g7smkvkz3nq1.md) | major | 2021-03-28 16:52 UTC | 2021-03-29 07:18 UTC | 14 h | resolved |
| [\[DC3\] RPN down - Room 3-3-4 Rack F16](https://rewindex.com/company/scaleway/incidents/5tj9n2ltqn3l.md) | major | 2021-03-29 07:17 UTC | 2021-03-29 08:14 UTC | 57 min | resolved |
| [\[DC3\] Dedibackup connectivity issue](https://rewindex.com/company/scaleway/incidents/jql49h6cnmb0.md) | major | 2021-03-29 08:16 UTC | 2021-03-29 09:48 UTC | 1.5 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [RPN outage in DC2 room 101](https://rewindex.com/company/scaleway/incidents/q3xmdwm47m0x.md) | major | 2021-03-01 13:50 UTC | 2021-03-01 14:40 UTC | 50 min | resolved |
| [\[Webhosting\] cPanel platform issue](https://rewindex.com/company/scaleway/incidents/jqxf9n4ymb6x.md) | major | 2021-03-14 10:04 UTC | 2021-03-14 10:37 UTC | 33 min | resolved |
| [console.scaleway.com down](https://rewindex.com/company/scaleway/incidents/sml23fbb4c8s.md) | critical | 2021-03-15 09:37 UTC | 2021-03-15 09:41 UTC | 4 min | resolved |
| [\[BLOCK\] Block Volumes issue in FR-PAR1](https://rewindex.com/company/scaleway/incidents/nqqp1pjj5665.md) | minor | 2021-03-15 10:27 UTC | 2021-03-15 10:55 UTC | 28 min | resolved |
| [\[DC3\] Cooling issue](https://rewindex.com/company/scaleway/incidents/fs9gbhb39lc9.md) | none | 2021-03-16 11:42 UTC | 2021-03-16 14:30 UTC | 2.8 h | resolved |
| [\[DEDIBOX\] Delays and slowdowns on the Dedibox Console](https://rewindex.com/company/scaleway/incidents/8c9czfsyt7zw.md) | minor | 2021-03-16 14:16 UTC | 2021-03-16 14:25 UTC | 9 min | resolved |
| [\[DC5\] Public switch issue on rack D11](https://rewindex.com/company/scaleway/incidents/hln620h31ffs.md) | major | 2021-03-18 13:02 UTC | 2021-03-18 13:11 UTC | 9 min | resolved |
| [\[Webhosting\] cPanel platform unavailability](https://rewindex.com/company/scaleway/incidents/3zzv5h56tmby.md) | major | 2021-03-19 11:59 UTC | 2021-03-21 12:25 UTC | 2 d | resolved |
| [\[DC3\] RPN DHCP issue - Room 3-3-2](https://rewindex.com/company/scaleway/incidents/2l2swrhv9jyk.md) | major | 2021-03-21 09:16 UTC | 2021-03-21 10:55 UTC | 1.6 h | resolved |
| [\[Hosting\] Delivery and creating services stuck](https://rewindex.com/company/scaleway/incidents/2pqxw8zhfw8s.md) | major | 2021-03-21 10:19 UTC | 2021-03-22 10:59 UTC | 25 h | resolved |
| [\[DC3\] RPN DHCP issue - Room 3-3-2](https://rewindex.com/company/scaleway/incidents/k4ddrk41czgb.md) | major | 2021-03-21 12:45 UTC | 2021-03-22 10:58 UTC | 22 h | resolved |
| [\[WEBHOSTING\] Websites on Platform 27 are down](https://rewindex.com/company/scaleway/incidents/phgm0p2nc0dr.md) | major | 2021-03-22 18:10 UTC | 2021-03-25 10:01 UTC | 3 d | resolved |
| [\[DC5\] RPN switch issue in DC5 Room 1 Rack D12](https://rewindex.com/company/scaleway/incidents/gdq9469699br.md) | minor | 2021-03-23 07:32 UTC | 2021-03-23 08:06 UTC | 34 min | resolved |
| [\[DC5\] RPN switch issue in DC5 Room 1 Rack D11](https://rewindex.com/company/scaleway/incidents/x1rvdsd436l4.md) | minor | 2021-03-23 08:21 UTC | 2021-03-23 08:50 UTC | 29 min | resolved |
| [\[AMS1 / WAW1\] Block Storage volumes issue](https://rewindex.com/company/scaleway/incidents/140y4vkkmgp6.md) | minor | 2021-03-23 10:15 UTC | 2021-03-23 14:09 UTC | 3.9 h | resolved |
| [\[DC5\] RPN and public switch issue in DC5 Room 1 Rack B64](https://rewindex.com/company/scaleway/incidents/6vvc7gkbhkgt.md) | minor | 2021-03-23 12:30 UTC | 2021-03-23 12:30 UTC | 0 min | resolved |
| [\[DC5\] RPN and public switch issue in DC5 Room 1 Rack B64](https://rewindex.com/company/scaleway/incidents/d8b4mx1hr2n5.md) | major | 2021-03-24 07:50 UTC | 2021-03-24 08:16 UTC | 26 min | resolved |
| [\[DC2\] Public switch issue in DC2 Room 203-B Rack l11.](https://rewindex.com/company/scaleway/incidents/d318m6x5tq5m.md) | major | 2021-03-24 23:31 UTC | 2021-03-25 00:21 UTC | 50 min | resolved |
| [\[DC2\] Public switch issue in DC2 room 203-B rack S203b/i11](https://rewindex.com/company/scaleway/incidents/5mvvpbx2tn9k.md) | major | 2021-03-25 01:50 UTC | 2021-03-25 02:13 UTC | 23 min | resolved |
| [\[Webhosting\] MySQL platform unavailable](https://rewindex.com/company/scaleway/incidents/tfwzdsy4yq3b.md) | major | 2021-03-25 12:08 UTC | 2021-03-26 14:03 UTC | 26 h | resolved |
| [Switch down in DC2 room 101](https://rewindex.com/company/scaleway/incidents/g7smkvkz3nq1.md) | major | 2021-03-28 16:52 UTC | 2021-03-29 07:18 UTC | 14 h | resolved |
| [\[DC3\] RPN down - Room 3-3-4 Rack F16](https://rewindex.com/company/scaleway/incidents/5tj9n2ltqn3l.md) | major | 2021-03-29 07:17 UTC | 2021-03-29 08:14 UTC | 57 min | resolved |
| [\[DC3\] Dedibackup connectivity issue](https://rewindex.com/company/scaleway/incidents/jql49h6cnmb0.md) | major | 2021-03-29 08:16 UTC | 2021-03-29 09:48 UTC | 1.5 h | resolved |
| [\[AMS\] Compute instance start and stop issue](https://rewindex.com/company/scaleway/incidents/4s2qrp6kf8xc.md) | minor | 2021-03-29 14:25 UTC | 2021-03-29 14:52 UTC | 27 min | resolved |
| [\[WEB HOSTING\] Websites on Platform 44 are down](https://rewindex.com/company/scaleway/incidents/z6mhgvr3mlqw.md) | minor | 2021-03-30 18:46 UTC | 2021-03-31 10:31 UTC | 16 h | resolved |
| [\[DC3\] RPN switch issue in DC3 Room 31 Rack B16](https://rewindex.com/company/scaleway/incidents/ct2w421m79rc.md) | minor | 2021-03-31 10:38 UTC | 2021-03-31 10:38 UTC | 0 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] \[DC5\] Scheduled maintenance Room 1 - Racks B17, B19, B21, B22, B23](https://rewindex.com/company/scaleway/incidents/sdgx4y7c28d1.md) | maintenance | 2021-03-03 06:02 UTC | 2021-03-03 08:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] \[DC5\] Maintenance on power suply](https://rewindex.com/company/scaleway/incidents/zkzbh2dkrjys.md) | maintenance | 2021-03-03 07:00 UTC | 2021-03-05 13:00 UTC | 2 d | resolved |
| [\[Scheduled\] \[DC5\] Scheduled maintenance - Update HVAC PLC program](https://rewindex.com/company/scaleway/incidents/q6jg0nl7n298.md) | maintenance | 2021-03-04 09:01 UTC | 2021-03-04 16:00 UTC | 7.0 h | resolved |
| [\[Scheduled\] \[DC5\] Scheduled maintenance Room 1 - Racks B24, B25, B26, B27, B28](https://rewindex.com/company/scaleway/incidents/28hj3zmjn9sr.md) | maintenance | 2021-03-09 10:18 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] \[DC5\] Scheduled maintenance Room 1 - Racks B29, B30, B31, B32, B33](https://rewindex.com/company/scaleway/incidents/3drj2xf3371r.md) | maintenance | 2021-03-09 10:38 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] \[DC5\] Scheduled maintenance Room 1 - Racks B24, B25, B26, B27, B28](https://rewindex.com/company/scaleway/incidents/211b8tw5lhhk.md) | maintenance | 2021-03-10 06:00 UTC | 2021-03-10 06:41 UTC | 41 min | resolved |
| [\[Scheduled\] \[DC3\] Maintenance on refrigeration units](https://rewindex.com/company/scaleway/incidents/q84mvsxf3v0l.md) | maintenance | 2021-03-15 07:30 UTC | 2021-03-24 16:30 UTC | 9 d | resolved |
| [\[Scheduled\] \[DC5\] Curative maintenance on UPS - Interface card replacement](https://rewindex.com/company/scaleway/incidents/k5r557bm5lzr.md) | maintenance | 2021-03-15 08:00 UTC | 2021-03-15 16:00 UTC | 8.0 h | resolved |
| [\[Scheduled\] \[DC5\] Scheduled maintenance on power supply redundancy on racks](https://rewindex.com/company/scaleway/incidents/3d1xlvvxrft1.md) | maintenance | 2021-03-16 07:00 UTC | 2021-03-18 16:00 UTC | 2 d | resolved |
| [\[Scheduled\] \[DC5\] Scheduled maintenance on power supply redundancy on racks](https://rewindex.com/company/scaleway/incidents/96257bsbnn1k.md) | maintenance | 2021-03-18 13:13 UTC | 2021-03-18 15:30 UTC | 2.3 h | resolved |
| [\[Scheduled\] \[DC5\] Scheduled maintenance Room 1 - Racks B36, B38, B39, B40, B41](https://rewindex.com/company/scaleway/incidents/6r779l3g0nrv.md) | maintenance | 2021-03-19 16:04 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] \[DC5\] Scheduled maintenance Room 1 - Racks B42, B43, B44, B45, B46](https://rewindex.com/company/scaleway/incidents/96ln6dfh4q0q.md) | maintenance | 2021-03-19 16:05 UTC | not resolved | ongoing | unknown |
| [\[Scheduled\] \[Dedibox\] Console/API maintenance](https://rewindex.com/company/scaleway/incidents/9rzy8dgsgfx2.md) | maintenance | 2021-03-23 06:00 UTC | 2021-03-23 06:15 UTC | 15 min | resolved |
| [\[Scheduled\] \[DC5\] TGHQ Extension 1.1 and 1.2](https://rewindex.com/company/scaleway/incidents/pw32ycsds9w3.md) | maintenance | 2021-03-23 07:00 UTC | 2021-03-25 15:30 UTC | 2 d | resolved |
| [\[Scheduled\] \[DC2\] Scheduled maintenance - Room : 101 / Rack : N12 - N11](https://rewindex.com/company/scaleway/incidents/3j59hybh2tch.md) | maintenance | 2021-03-23 07:00 UTC | 2021-03-23 07:30 UTC | 30 min | resolved |
| [\[Scheduled\] \[DC5\] Scheduled maintenance on power supply redundancy on racks](https://rewindex.com/company/scaleway/incidents/6jzmdh1blbh3.md) | maintenance | 2021-03-30 06:00 UTC | 2021-03-31 18:00 UTC | 36 h | resolved |
| [\[Scheduled\] \[Scaleway Datacenter\] Websites maintenance](https://rewindex.com/company/scaleway/incidents/1r24tj4d5hv9.md) | maintenance | 2021-03-30 08:01 UTC | 2021-03-31 08:30 UTC | 24 h | resolved |
| [\[Scheduled\] \[DC5\] Maintenance on DC5 Portal](https://rewindex.com/company/scaleway/incidents/3qbxjy8cznkq.md) | maintenance | 2021-03-30 08:01 UTC | 2021-03-31 09:01 UTC | 25 h | resolved |
| [\[Scheduled\] \[Datacenter\] Customer portal maintenance](https://rewindex.com/company/scaleway/incidents/xphxkrlsxdt8.md) | maintenance | 2021-03-30 08:01 UTC | 2021-03-31 09:01 UTC | 25 h | resolved |
| [\[Scheduled\] \[DC5\] PDU replacement in Room 1 Rack C61](https://rewindex.com/company/scaleway/incidents/q4plzt886867.md) | maintenance | 2021-03-31 14:00 UTC | 2021-03-31 14:08 UTC | 8 min | resolved |

## Cite this

Scaleway posted 26 status incidents in March 2021 (16 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/scaleway/2021/03
- Citation: Scaleway, “Scaleway in March 2021” (2021-03-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/scaleway/2021/03 (CC BY 4.0).
- Markdown link: `[Scaleway: Scaleway in March 2021 (2021-03-01)](https://rewindex.com/company/scaleway/2021/03)`


---
Canonical: https://rewindex.com/company/scaleway/2021/03 · Markdown: https://rewindex.com/company/scaleway/2021/03.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:32:28.381Z