# Sanity: API & API CDN timeouts for small subset of customers

> Sanity status incident “API & API CDN timeouts for small subset of customers” on 2026-10-27: impact major (vendor’s label), 6.9 h, 5 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sanity/incidents/sc7tpk079wf0
Last updated: 2026-10-27T21:34:01Z

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-10-27 14:33 UTC · Resolved: 2026-10-27 21:27 UTC · Duration: 6.9 h
- Updates: 5 · Affected components: apicdn.sanity.io, api.sanity.io
- [Vendor status page: https://www.sanity-status.com/incidents/sc7tpk079wf0](https://www.sanity-status.com/incidents/sc7tpk079wf0)
- [Company: Sanity](https://rewindex.com/company/sanity.md)

## Timeline of updates

- **investigating** 2026-10-27 14:33 UTC: Since 13:37UTC, a small subset of customers have been seeing intermittent increased latency on API requests, and some requests are returning errors. Most customers are not affected. Our engineers are investigating the cause and working to resolve it. We will post another update as soon as we have more information.
- **investigating** 2026-10-27 15:40 UTC: We are continuing to investigate this issue.
- **identified** 2026-10-27 15:48 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-10-27 18:54 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-10-27 21:27 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-10-27 14:33 UTC: [Major incident: API & API CDN timeouts for small subset of customers](https://rewindex.com/change/i09cfdab58b20ca.md)
- 2026-10-27 15:43 UTC: [Incident updated: API & API CDN timeouts for small subset of customers](https://rewindex.com/change/re1c1b796c4026b.md)
- 2026-10-27 15:53 UTC: [Incident updated: API & API CDN timeouts for small subset of customers](https://rewindex.com/change/rf0ac4fd4039a21.md)
- 2026-10-27 19:44 UTC: [Incident updated: API & API CDN timeouts for small subset of customers](https://rewindex.com/change/r84ef6a1419e4f1.md)
- 2026-10-27 21:34 UTC: [Incident updated: API & API CDN timeouts for small subset of customers](https://rewindex.com/change/rfa65f2637d7c49.md)

## Cite this

Status incident (vendor impact label: major) posted by Sanity, started 2026-10-27 14:33 UTC, resolved after 6.9 h, 5 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/sanity/incidents/sc7tpk079wf0
- Citation: Sanity, “API & API CDN timeouts for small subset of customers” (2026-10-27 14:33 UTC). Archived by Rewindex: https://rewindex.com/company/sanity/incidents/sc7tpk079wf0 (CC BY 4.0).
- Markdown link: `[Sanity: API & API CDN timeouts for small subset of customers (2026-10-27)](https://rewindex.com/company/sanity/incidents/sc7tpk079wf0)`


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Canonical: https://rewindex.com/company/sanity/incidents/sc7tpk079wf0 · Markdown: https://rewindex.com/company/sanity/incidents/sc7tpk079wf0.md · JSON: https://rewindex.com/api/v1/companies/sanity/incidents/sc7tpk079wf0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:05:09.832Z