# Sanity: Elevated API error rates for some customers

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-20 15:54 UTC · Resolved: 2026-10-20 18:20 UTC · Duration: 2.4 h
- Updates: 3 · Affected components: api.sanity.io
- [Vendor status page: https://stspg.io/3s6mf7x7y80t](https://stspg.io/3s6mf7x7y80t)
- [Company: Sanity](https://rewindex.com/company/sanity.md)

## Timeline of updates

- **investigating** 2026-10-20 15:54 UTC: Between 14:56 and 15:16 UTC, we observed a slight increase in 524 error rates for a small subset of customers. The error rates have returned to normal, though we continue to investigate the cause.
- **monitoring** 2026-10-20 16:25 UTC: A fix has been implemented to mitigate the cause of these elevated API errors in the future. We are monitoring its rollout.
- **resolved** 2026-10-20 18:20 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-10-20 16:33 UTC: [Incident updated: Elevated API error rates for some customers](https://rewindex.com/change/re3f7bd94e8ad7c.md)
- 2026-10-20 17:43 UTC: [Incident updated: Elevated API error rates for some customers](https://rewindex.com/change/r09a24d060f06ca.md)
- 2026-10-20 20:13 UTC: [Incident silently edited: Elevated API error rates for some customers](https://rewindex.com/change/r095ec9df39a7a5.md)


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Canonical: https://rewindex.com/company/sanity/incidents/m4k84jlnqk0n · Markdown: https://rewindex.com/company/sanity/incidents/m4k84jlnqk0n.md · JSON: https://rewindex.com/api/v1/companies/sanity/incidents/m4k84jlnqk0n · Generated 2026-10-21T00:26:48.788Z