# Sanity: Intermittent API timeouts

> Sanity status incident “Intermittent API timeouts” on 2019-02-12: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sanity/incidents/jzczysn991cw
Last updated: 2019-02-12T22:37:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2019-02-12 22:37 UTC · Resolved: 2019-02-12 22:37 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://www.sanity-status.com/incidents/jzczysn991cw](https://www.sanity-status.com/incidents/jzczysn991cw)
- [Company: Sanity](https://rewindex.com/company/sanity.md)

## Timeline of updates

- **resolved** 2019-02-12 22:37 UTC: From about 5:30 am until about 14:20 PST some customers experienced intermittent timeouts. The reason was twofold: 1) a customer with demanding work-loads should have been assigned to dedicated hardware resources but was colocated with the freemium users on infrastructure scaled for freemium plans. 2) this customer had a runaway batch job distributed across data centers forming an unintentional DoS attack. The immediate problem has been eliminated, and we have taken steps to make sure customers with big plans are always assigned appropriate infrastructure.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Sanity, started 2019-02-12 22:37 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/sanity/incidents/jzczysn991cw
- Citation: Sanity, “Intermittent API timeouts” (2019-02-12 22:37 UTC). Archived by Rewindex: https://rewindex.com/company/sanity/incidents/jzczysn991cw (CC BY 4.0).
- Markdown link: `[Sanity: Intermittent API timeouts (2019-02-12)](https://rewindex.com/company/sanity/incidents/jzczysn991cw)`


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Canonical: https://rewindex.com/company/sanity/incidents/jzczysn991cw · Markdown: https://rewindex.com/company/sanity/incidents/jzczysn991cw.md · JSON: https://rewindex.com/api/v1/companies/sanity/incidents/jzczysn991cw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:11:28.347Z