# Sanity: Studio Connectivity Issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-07-22 12:38 UTC · Resolved: 2026-07-22 18:05 UTC · Duration: 5.5 h
- Updates: 8 · Affected components: Studio, api.sanity.io
- [Vendor status page: https://stspg.io/9c86hyt9zd51](https://stspg.io/9c86hyt9zd51)
- [Company: Sanity](https://rewindex.com/company/sanity.md)

## Summary

Sanity reported a major incident affecting api.sanity.io and Studio, with some users stuck on "Trying to connect" or unable to load Studio. It started at 2026-07-22 12:38 UTC and lasted 5 h 27 min, resolving at 2026-07-22 18:05 UTC; after a recurrence affecting additional services, Sanity implemented a fix. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-07-22 11:45 UTC: We are investigating reports of connectivity issues affecting Sanity Studio. Some users may experience the Studio getting stuck on "Trying to connect" or failing to load. Our engineering team is actively investigating the issue and we will provide updates as soon as more information is available.
- **monitoring** 2026-07-22 12:01 UTC: A fix has been implemented and we are monitoring the results.
- **investigating** 2026-07-22 12:38 UTC: We have identified that the issue has recurred for some users after the earlier mitigation. Our engineering team is actively investigating the remaining connectivity issues and working to restore full service. We will continue to provide updates as more information becomes available.
- **monitoring** 2026-07-22 13:04 UTC: A fix has been implemented and we are monitoring the results.
- **identified** 2026-07-22 13:04 UTC: We've identified a recurrence of the issue affecting additional services. Our engineering team is actively implementing further mitigation and investigating the remaining impact. We will continue to provide updates as they become available.
- **identified** 2026-07-22 14:12 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2026-07-22 15:37 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-07-22 18:05 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-07-22 12:38 UTC: [Major incident: Studio Connectivity Issues](https://rewindex.com/change/ibfe2c50e899531.md)


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Canonical: https://rewindex.com/company/sanity/incidents/3hmy1c8yc8vs · Markdown: https://rewindex.com/company/sanity/incidents/3hmy1c8yc8vs.md · JSON: https://rewindex.com/api/v1/companies/sanity/incidents/3hmy1c8yc8vs · Generated 2026-10-18T10:38:23.291Z