# Sanity: Elevated API and API CDN errors and latency for some customers

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-01-15 12:23 UTC · Resolved: 2026-01-15 13:00 UTC · Duration: 37 min
- Updates: 3 · Affected components: apicdn.sanity.io, api.sanity.io
- [Vendor status page: https://stspg.io/xyj3pkjj5szj](https://stspg.io/xyj3pkjj5szj)
- [Company: Sanity](https://rewindex.com/company/sanity.md)

## Summary

Sanity reported a major incident affecting api.sanity.io and apicdn.sanity.io, with elevated errors, latency, and intermittent timeouts/errors on write operations and document retrieval for some customers. It started at 2026-01-15 12:23 UTC and was resolved at 2026-01-15 13:00 UTC, lasting 37 min; mitigations restored normal error rates. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-01-15 12:23 UTC: We are currently investigating an increase in API and API CDN errors and latency impacting a subset of customers. We are actively mitigating impact while working to identify the issue.
- **monitoring** 2026-01-15 12:42 UTC: Mitigations have been applied and error rates have returned to normal. Customers who were seeing intermittent timeouts/errors on write operations and document retrieval should see recovery. We continue monitoring results to ensure stability.
- **resolved** 2026-01-15 13:00 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-01-15 12:23 UTC: [Major incident: Elevated API and API CDN errors and latency for some customers](https://rewindex.com/change/ie0db9ef4cc97f7.md)


---
Canonical: https://rewindex.com/company/sanity/incidents/1ljd9t5bkzh3 · Markdown: https://rewindex.com/company/sanity/incidents/1ljd9t5bkzh3.md · JSON: https://rewindex.com/api/v1/companies/sanity/incidents/1ljd9t5bkzh3 · Generated 2026-10-18T11:39:55.650Z