# SambaNova: Regional Login to SambaNova Cloud - Japan recieving errors

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-01-23 07:43 UTC · Resolved: 2025-01-23 20:25 UTC · Duration: 13 h
- Updates: 4 · Affected components: SambaCloud - Japan, SambaNova Cloud - Japan
- [Vendor status page: https://stspg.io/hdw71lp35qhh](https://stspg.io/hdw71lp35qhh)
- [Company: SambaNova](https://rewindex.com/company/sambanova.md)

## Timeline of updates

- **investigating** 2025-01-23 07:43 UTC: At present certain logins to the Japan based authentication services are receiving a nonce error.
- **investigating** 2025-01-23 07:46 UTC: Moving to partial outage as it is just effecting Auth
- **monitoring** 2025-01-23 08:14 UTC: The Issue is known and a workaround is in place until a permanent fix goes in via the official release process.
- **resolved** 2025-01-23 20:25 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-01-23 07:43 UTC: [Critical incident: Regional Login to SambaNova Cloud - Japan recieving errors](https://rewindex.com/change/i410a85b1a86b29.md)


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Canonical: https://rewindex.com/company/sambanova/incidents/zg07wqhrmksr · Markdown: https://rewindex.com/company/sambanova/incidents/zg07wqhrmksr.md · JSON: https://rewindex.com/api/v1/companies/sambanova/incidents/zg07wqhrmksr · Generated 2026-10-20T00:10:28.527Z