# Salesforce: Marketing Cloud Degradation: Marketing Cloud Core Service

> Salesforce renamed the incident from “Marketing Cloud Account Engagement Degradation: Marketing Cloud Core Service” to “Marketing Cloud Degradation: Marketing Cloud Core Service.” Only the title changed; the evidence shows no update to customer impact or incident timing.

Canonical: https://rewindex.com/company/salesforce/incidents/20004546
Last updated: 2026-10-31T11:13:27Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-30 02:00 UTC · Resolved: 2026-10-30 13:38 UTC · Duration: 12 h
- Updates: 0 · Affected components: Marketing Cloud Core Service, 105 instances
- [Vendor status page: https://status.salesforce.com/incidents/20004546](https://status.salesforce.com/incidents/20004546)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Summary

Salesforce renamed the incident from “Marketing Cloud Account Engagement Degradation: Marketing Cloud Core Service” to “Marketing Cloud Degradation: Marketing Cloud Core Service.” Only the title changed; the evidence shows no update to customer impact or incident timing. _(machine-written, sol)_
## Timeline of updates

_No update text published._

## Rewindex changes for this incident

- 2026-10-30 15:03 UTC: [Incident silently edited: Marketing Cloud Degradation: Marketing Cloud Core Service](https://rewindex.com/change/rc944f4228c622c.md)


---
Canonical: https://rewindex.com/company/salesforce/incidents/20004546 · Markdown: https://rewindex.com/company/salesforce/incidents/20004546.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20004546 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-31T11:13:27.777Z