# Salesforce: Performance Degradation: Core Service

> Salesforce status incident “Performance Degradation: Core Service” on 2026-10-29: impact minor (vendor’s label), 1.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20004542
Last updated: 2026-10-29T11:14:37Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-29 05:48 UTC · Resolved: 2026-10-29 07:05 UTC · Duration: 1.3 h
- Updates: 1 · Affected components: Core Service, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20004542](https://status.salesforce.com/incidents/20004542)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-10-29 07:05 UTC: The Salesforce Technology team has completed its investigation and determined that the listed instances and services remained healthy and did not experience impact during the times outlined. We apologize for any inconvenience caused by the false positive notification, and we will undertake a full investigation as we look to improve our impact alerting and assessment configurations.

## Rewindex changes for this incident

- 2026-10-29 07:33 UTC: [Incident updated: Performance Degradation: Core Service](https://rewindex.com/change/r05c64b05086159.md)


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Canonical: https://rewindex.com/company/salesforce/incidents/20004542 · Markdown: https://rewindex.com/company/salesforce/incidents/20004542.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20004542 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-29T11:14:37.272Z
