# Salesforce: Feature Perf Degradation: Prompt Studio

> Salesforce status incident “Feature Perf Degradation: Prompt Studio” on 2026-10-22: impact minor (vendor’s label), 1.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20004510
Last updated: 2026-10-22T05:42:17Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-22 03:51 UTC · Resolved: 2026-10-22 05:10 UTC · Duration: 1.3 h
- Updates: 1 · Affected components: Prompt Studio, 20 instances
- [Vendor status page: https://status.salesforce.com/incidents/20004510](https://status.salesforce.com/incidents/20004510)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-10-22 05:42 UTC: We've resolved an incident where a subset of customers using certain third-party hosted artificial intelligence (AI) models in Prompt Builder and prompt templates received errors when submitting requests. Service has recovered, and these features are available again. We apologize for how this incident affected you and your business. We will undertake a full investigation of the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-10-22 03:51 UTC, resolved after 1.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20004510
- Citation: Salesforce, “Feature Perf Degradation: Prompt Studio” (2026-10-22 03:51 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20004510 (CC BY 4.0).
- Markdown link: `[Salesforce: Feature Perf Degradation: Prompt Studio (2026-10-22)](https://rewindex.com/company/salesforce/incidents/20004510)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20004510 · Markdown: https://rewindex.com/company/salesforce/incidents/20004510.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20004510 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:40:47.800Z