# Salesforce: Service Disruption: Core Service

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-10-14 18:46 UTC · Resolved: 2026-10-14 19:03 UTC · Duration: 17 min
- Updates: 1 · Affected components: Core Service, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20004485](https://status.salesforce.com/incidents/20004485)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Summary

Salesforce reported a critical Core Service disruption affecting 1 instance, starting at 2026-10-14 18:46 UTC and resolved at 2026-10-14 19:03 UTC, lasting 17 min. The vendor said it was investigating the cause; no cause or fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-10-14 18:53 UTC: We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.

## Rewindex changes for this incident

- 2026-10-14 18:46 UTC: [Major incident: Service Disruption: Core Service](https://rewindex.com/change/i0f52f8f8edde49.md)


---
Canonical: https://rewindex.com/company/salesforce/incidents/20004485 · Markdown: https://rewindex.com/company/salesforce/incidents/20004485.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20004485 · Generated 2026-10-18T11:26:24.722Z