# Salesforce: Performance Degradation: Core Service

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-06 17:29 UTC · Resolved: 2026-10-06 17:30 UTC · Duration: 1 min
- Updates: 1 · Affected components: Core Service, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20004474](https://status.salesforce.com/incidents/20004474)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-10-06 19:07 UTC: The Salesforce Technology team has completed its investigation and determined that the listed instances and services remained healthy and did not experience impact during the times outlined. We apologize for any inconvenience caused by the false positive notification, and we will undertake a full investigation as we look to improve our impact alerting and assessment configurations.


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Canonical: https://rewindex.com/company/salesforce/incidents/20004474 · Markdown: https://rewindex.com/company/salesforce/incidents/20004474.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20004474 · Generated 2026-10-19T23:34:23.306Z