# Salesforce: Retroactive Mule Soft Service Disruption: Cloud Hub20 Spaces-US-EAST-2

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-09 19:13 UTC · Resolved: 2026-09-09 22:00 UTC · Duration: 2.8 h
- Updates: 0 · Affected components: Cloud Hub20 Spaces-US-EAST-2, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20004426](https://status.salesforce.com/incidents/20004426)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

_No update text published._

## Rewindex changes for this incident

- 2026-09-09 19:13 UTC: [Major incident: Retroactive Mule Soft Service Disruption: Cloud Hub20 Spaces-US-EAST-2](https://rewindex.com/change/ia0518fb3d7daee.md)


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Canonical: https://rewindex.com/company/salesforce/incidents/20004426 · Markdown: https://rewindex.com/company/salesforce/incidents/20004426.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20004426 · Generated 2026-10-18T10:29:33.034Z