# Salesforce: Feature Perf Degradation: Customer360 Audiences

> Salesforce status incident “Feature Perf Degradation: Customer360 Audiences” on 2026-09-02: impact minor (vendor’s label), 29 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20004404
Last updated: 2026-09-04T00:14:13Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-02 17:58 UTC · Resolved: 2026-09-03 22:34 UTC · Duration: 29 h
- Updates: 1 · Affected components: Customer360 Audiences, 23 instances
- [Vendor status page: https://status.salesforce.com/incidents/20004404](https://status.salesforce.com/incidents/20004404)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-09-04 00:14 UTC: As of 17:58 UTC, September 2, a subset of customers using Data Cloud services may have been impacted by an issue when using batch transforms, and may have seen completed jobs remain in an outdated status in the user interface. Automated flows, subsequent transforms, or other downstream processes that depend on the status update may not have initiated, potentially delaying downstream data processing actions. We identified the trigger as a recent change and initiated a rollback which remediated the issue. After a period of monitoring and validation, these instances were declared out of impact as of 22:34 UTC, September 3. We apologize for any inconvenience this issue caused for customers.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-09-02 17:58 UTC, resolved after 29 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20004404
- Citation: Salesforce, “Feature Perf Degradation: Customer360 Audiences” (2026-09-02 17:58 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20004404 (CC BY 4.0).
- Markdown link: `[Salesforce: Feature Perf Degradation: Customer360 Audiences (2026-09-02)](https://rewindex.com/company/salesforce/incidents/20004404)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20004404 · Markdown: https://rewindex.com/company/salesforce/incidents/20004404.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20004404 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:15:29.997Z