# Salesforce: Feature Perf Degradation: Core Service

> Salesforce status incident “Feature Perf Degradation: Core Service” on 2026-09-03: impact minor (vendor’s label), 12 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20004399
Last updated: 2026-09-03T13:40:22Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-03 00:50 UTC · Resolved: 2026-09-03 12:44 UTC · Duration: 12 h
- Updates: 1 · Affected components: Core Service, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20004399](https://status.salesforce.com/incidents/20004399)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-09-03 13:40 UTC: We investigated an issue affecting a subset of Industries Cloud customers using OmniStudio in production and sandbox environments. Affected customers couldn’t load or save changes in OmniScripts and FlexCards components. Data Mappers and Integration Procedures weren't affected. We identified a recent deployment as the trigger, and we rolled back this change which resolved the issue. Customers previously received messaging regarding this incident here: https://status.salesforce.com/incidents/20004397. We apologize for how this incident may have affected you and your business. We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-09-03 00:50 UTC, resolved after 12 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20004399
- Citation: Salesforce, “Feature Perf Degradation: Core Service” (2026-09-03 00:50 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20004399 (CC BY 4.0).
- Markdown link: `[Salesforce: Feature Perf Degradation: Core Service (2026-09-03)](https://rewindex.com/company/salesforce/incidents/20004399)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20004399 · Markdown: https://rewindex.com/company/salesforce/incidents/20004399.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20004399 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:36:26.839Z