# Salesforce: Heroku Service Degradation: Apps, Cedar Common Runtime

> Salesforce status incident “Heroku Service Degradation: Apps, Cedar Common Runtime” on 2026-08-25: impact minor (vendor’s label), 54 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20004376
Last updated: 2026-08-25T16:07:38Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-25 15:01 UTC · Resolved: 2026-08-25 15:55 UTC · Duration: 54 min
- Updates: 2 · Affected components: Apps, Cedar Common Runtime, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20004376](https://status.salesforce.com/incidents/20004376)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-08-25 15:40 UTC: A recent security update for Common Runtime applications in the EU region may have unintentionally enforced a stricter policy for TLS certificates used for app default domain  TLS termination (\<app\>.herokuapp.com). This caused some clients to experience TLS handshake failures and to be unable to connect to apps.  Engineers have identified the issue and we are working on remediating.
- **update** 2026-08-25 16:07 UTC: Engineers have remediated the issue.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-08-25 15:01 UTC, resolved after 54 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20004376
- Citation: Salesforce, “Heroku Service Degradation: Apps, Cedar Common Runtime” (2026-08-25 15:01 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20004376 (CC BY 4.0).
- Markdown link: `[Salesforce: Heroku Service Degradation: Apps, Cedar Common Runtime (2026-08-25)](https://rewindex.com/company/salesforce/incidents/20004376)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20004376 · Markdown: https://rewindex.com/company/salesforce/incidents/20004376.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20004376 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:56:39.817Z