# Salesforce: Feature Perf Degradation: Core Service

> Salesforce status incident “Feature Perf Degradation: Core Service” on 2026-08-19: impact minor (vendor’s label), 43 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20004369
Last updated: 2026-08-21T04:11:29Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-19 07:38 UTC · Resolved: 2026-08-21 02:58 UTC · Duration: 43 h
- Updates: 1 · Affected components: Core Service, 3 instances
- [Vendor status page: https://status.salesforce.com/incidents/20004369](https://status.salesforce.com/incidents/20004369)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-08-21 04:11 UTC: We investigated an issue affecting Private Connect  services that caused degraded connectivity to Salesforce services for some customers. We identified a recent change as the likely trigger. We implemented the required fix, and connectivity through Private Connect returned to normal as of 02:58 UTC on the affected instances. We apologize for the impact. We will complete a full investigation to determine the root cause and identify measures to prevent a recurrence.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-08-19 07:38 UTC, resolved after 43 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20004369
- Citation: Salesforce, “Feature Perf Degradation: Core Service” (2026-08-19 07:38 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20004369 (CC BY 4.0).
- Markdown link: `[Salesforce: Feature Perf Degradation: Core Service (2026-08-19)](https://rewindex.com/company/salesforce/incidents/20004369)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20004369 · Markdown: https://rewindex.com/company/salesforce/incidents/20004369.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20004369 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:40:45.544Z