# Salesforce: Service Disruption: Core Service

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-07-20 16:54 UTC · Resolved: 2026-07-20 18:02 UTC · Duration: 1.1 h
- Updates: 1 · Affected components: Core Service, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20004289](https://status.salesforce.com/incidents/20004289)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **investigating** 2026-07-20 18:03 UTC: We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.

## Rewindex changes for this incident

- 2026-07-20 16:54 UTC: [Major incident: Service Disruption: Core Service](https://rewindex.com/change/i9e482780f6d56e.md)


---
Canonical: https://rewindex.com/company/salesforce/incidents/20004289 · Markdown: https://rewindex.com/company/salesforce/incidents/20004289.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20004289 · Generated 2026-10-18T10:28:54.526Z