# Salesforce: Field Service Mobile Feature Degradation: Field Service Mobile

> Salesforce status incident “Field Service Mobile Feature Degradation: Field Service Mobile” on 2026-06-23: impact minor (vendor’s label), 1.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20004163
Last updated: 2026-06-23T10:09:39Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-23 07:31 UTC · Resolved: 2026-06-23 08:32 UTC · Duration: 1.0 h
- Updates: 1 · Affected components: Field Service Mobile, 999 instances
- [Vendor status page: https://status.salesforce.com/incidents/20004163](https://status.salesforce.com/incidents/20004163)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-06-23 10:09 UTC: Field Service Mobile customers using Android devices may have received an erroneous message campaign notification from Salesforce. This was a result of internal testing performed by Salesforce which was accidentally sent to customers. We've identified the faulty internal campaign, which incorrectly triggered these alerts for customers. This campaign has been removed and customers will no longer receive erroneous alerts. We apologize for how this incident may have affected you and your business.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-06-23 07:31 UTC, resolved after 1.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20004163
- Citation: Salesforce, “Field Service Mobile Feature Degradation: Field Service Mobile” (2026-06-23 07:31 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20004163 (CC BY 4.0).
- Markdown link: `[Salesforce: Field Service Mobile Feature Degradation: Field Service Mobile (2026-06-23)](https://rewindex.com/company/salesforce/incidents/20004163)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20004163 · Markdown: https://rewindex.com/company/salesforce/incidents/20004163.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20004163 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:59:33.782Z