# Salesforce: Performance Degradation: Search

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-20 13:40 UTC · Resolved: 2026-06-20 20:18 UTC · Duration: 6.6 h
- Updates: 6 · Affected components: Search, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20004155](https://status.salesforce.com/incidents/20004155)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **investigating** 2026-06-20 17:47 UTC: We are investigating a potential cause of the issue.
- **investigating** 2026-06-20 18:17 UTC: We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
- **investigating** 2026-06-20 18:46 UTC: We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
- **investigating** 2026-06-20 19:25 UTC: We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
- **resolved** 2026-06-20 20:18 UTC: The Salesforce Technology team has observed that instance stability and performance are now at expected levels and declared the incident resolved. We will thoroughly investigate the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.
- **investigating** 2026-06-20 20:18 UTC: We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.


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Canonical: https://rewindex.com/company/salesforce/incidents/20004155 · Markdown: https://rewindex.com/company/salesforce/incidents/20004155.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20004155 · Generated 2026-10-18T10:28:48.095Z