# Salesforce: Feature Perf Degradation: Agentforce

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-13 16:00 UTC · Resolved: 2026-06-13 22:14 UTC · Duration: 6.2 h
- Updates: 3 · Affected components: Agentforce, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20004096](https://status.salesforce.com/incidents/20004096)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **investigating** 2026-06-13 21:01 UTC: We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
- **investigating** 2026-06-13 21:31 UTC: We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
- **update** 2026-06-13 22:19 UTC: The Salesforce Technology team has completed its investigation and determined that the listed instances and services remained healthy and did not experience impact during the times outlined. We apologize for any inconvenience caused by the false positive notification, and we will undertake a full investigation as we look to improve our impact alerting and assessment configurations.


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Canonical: https://rewindex.com/company/salesforce/incidents/20004096 · Markdown: https://rewindex.com/company/salesforce/incidents/20004096.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20004096 · Generated 2026-10-18T10:28:56.168Z