# Salesforce: Mule Soft Feature Degradation: Object Store V2-Service, Object Storev2-Service-ap-southeast-1, Object Storev2-Service-ca-central-1 +3 more

> Salesforce status incident “Mule Soft Feature Degradation: Object Store V2-Service, Object Storev2-Service-ap-southeast-1, Object Storev2-Service-ca-central-1 +3 more” on 2026-06-13: impact minor (vendor’s label), 6.3 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20004095
Last updated: 2026-06-13T12:35:53Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-13 06:14 UTC · Resolved: 2026-06-13 12:29 UTC · Duration: 6.3 h
- Updates: 2 · Affected components: Object Store V2-Service, Object Storev2-Service-ap-southeast-1, Object Storev2-Service-ca-central-1, Object Storev2-Service-us-east-1, Object Storev2-Service-us-east-2, Object Storev2-Service-us-west-2, 2 instances
- [Vendor status page: https://status.salesforce.com/incidents/20004095](https://status.salesforce.com/incidents/20004095)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-06-13 12:01 UTC: At 06:14 UTC on June 12, 2026, a feature degradation began impacting Object Store v2. As a result, customers are unable to store or retrieve keys that contain special characters. We have identified the technical trigger and a fix has been prepared. We are in the process of deploying it to all affected regions. There is no workaround available at this time. We will provide an update in 30 minutes or sooner if additional information becomes available.
- **update** 2026-06-13 12:35 UTC: At 12:29 UTC on June 13, 2026, we resolved the feature degradation that had been impacting Object Store v2 across multiple regions. Beginning at 06:14 UTC on June 12, 2026, customers using special characters in their Object Store v2 keys were unable to store new data or retrieve previously stored data. Customers received errors when attempting either operation. We identified the technical trigger and deployed a fix across all six affected regions. Deployments have been completed and validated across all regions. Customers using special characters in their Object Store v2 keys should now be able to store and retrieve data as expected. We apologize for the impact this incident had on you and your business. We will conduct a full investigation to establish the technical trigger, the underlying cause, and preventive actions to avoid a recurrence in the future.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-06-13 06:14 UTC, resolved after 6.3 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20004095
- Citation: Salesforce, “Mule Soft Feature Degradation: Object Store V2-Service, Object Storev2-Service-ap-southeast-1, Object Storev2-Service-ca-central-1 +3 more” (2026-06-13 06:14 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20004095 (CC BY 4.0).
- Markdown link: `[Salesforce: Mule Soft Feature Degradation: Object Store V2-Service, Object Storev2-Service-ap-southeast-1, Object Storev2-Service-ca-central-1 +3 more (2026-06-13)](https://rewindex.com/company/salesforce/incidents/20004095)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20004095 · Markdown: https://rewindex.com/company/salesforce/incidents/20004095.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20004095 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:05:34.528Z