# Salesforce: Performance Degradation: Core Service

> Salesforce status incident “Performance Degradation: Core Service” on 2026-06-09: impact minor (vendor’s label), 14 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20004078
Last updated: 2026-06-09T05:32:31Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-09 03:31 UTC · Resolved: 2026-06-09 03:45 UTC · Duration: 14 min
- Updates: 3 · Affected components: Core Service, 2 instances
- [Vendor status page: https://status.salesforce.com/incidents/20004078](https://status.salesforce.com/incidents/20004078)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-06-09 04:41 UTC: We are investigating a recurrence of performance degradation across multiple instances. Impacted users are experiencing elevated Average Page Times (APTs) when using managed packages on Salesforce services. Our teams are actively reviewing the cause of the recurrence and working to mitigate the impact. We'll provide an update in 60 minutes or sooner if additional information becomes available.
- **update** 2026-06-09 05:11 UTC: We're continuing to investigate the recurrence of slow page load times customers are experiencing. We have identified increased traffic levels as a contributing factor and have implemented mitigation measures across the impacted instances to help stabilize performance. We're actively monitoring the environment and evaluating the effectiveness of these actions as our investigation continues. We'll provide an update in 60 minutes or sooner if additional information becomes available.
- **update** 2026-06-09 05:32 UTC: The recurrence of the slow page load times experienced by customers has ‌subsided as of 03:45 UTC. Service performance stabilized following a series of measures, including the implementation of rate limiting. We apologize for how you and your business may have been affected by this incident.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-06-09 03:31 UTC, resolved after 14 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20004078
- Citation: Salesforce, “Performance Degradation: Core Service” (2026-06-09 03:31 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20004078 (CC BY 4.0).
- Markdown link: `[Salesforce: Performance Degradation: Core Service (2026-06-09)](https://rewindex.com/company/salesforce/incidents/20004078)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20004078 · Markdown: https://rewindex.com/company/salesforce/incidents/20004078.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20004078 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:15:30.541Z