# Salesforce: Retroactive Mule Soft Feature Degradation: APIFunctional Monitoring, Runtime Manager

> Salesforce status incident “Retroactive Mule Soft Feature Degradation: APIFunctional Monitoring, Runtime Manager” on 2026-06-05: impact minor (vendor’s label), 4.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20004069
Last updated: 2026-06-05T19:47:22Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-05 09:28 UTC · Resolved: 2026-06-05 14:08 UTC · Duration: 4.7 h
- Updates: 1 · Affected components: APIFunctional Monitoring, Runtime Manager, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20004069](https://status.salesforce.com/incidents/20004069)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-06-05 19:47 UTC: Some customers in the EU region may have experienced an issue accessing Anypoint Monitoring dashboards. Affected customers may have encountered errors when attempting to view metric panels or API lists within the Anypoint Monitoring dashboard. We identified the cause as an expired certificate used for service-to-service communication, and resolved the issue by redeploying the affected services with renewed certificates. We apologize for any inconvenience this may have caused. We will perform a full investigation of the incident and preventive action to avoid a repeat in the future.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-06-05 09:28 UTC, resolved after 4.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20004069
- Citation: Salesforce, “Retroactive Mule Soft Feature Degradation: APIFunctional Monitoring, Runtime Manager” (2026-06-05 09:28 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20004069 (CC BY 4.0).
- Markdown link: `[Salesforce: Retroactive Mule Soft Feature Degradation: APIFunctional Monitoring, Runtime Manager (2026-06-05)](https://rewindex.com/company/salesforce/incidents/20004069)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20004069 · Markdown: https://rewindex.com/company/salesforce/incidents/20004069.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20004069 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:08:33.777Z