# Salesforce: Performance Degradation: Customer360 Audiences

> Salesforce status incident “Performance Degradation: Customer360 Audiences” on 2026-05-18: impact minor (vendor’s label), 10 d, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20004053
Last updated: 2026-05-29T01:02:03Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-18 21:47 UTC · Resolved: 2026-05-29 00:48 UTC · Duration: 10 d
- Updates: 2 · Affected components: Customer360 Audiences, 264 instances
- [Vendor status page: https://status.salesforce.com/incidents/20004053](https://status.salesforce.com/incidents/20004053)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-05-29 00:41 UTC: We're aware of an issue impacting Einstein Search Analytics DLOs (Data Lake Objects). Customers who have enabled search interaction logging may find that their Einstein Search Analytics Dashboard is missing data from May 18, 2026. We've identified a release as the trigger and our teams are working to roll back to the most recent known, good release. This may take several hours to complete. We'll provide an update once we have new information available.
- **update** 2026-05-29 01:02 UTC: The release rollback has been completed and our engineering team has validated the Einstein Search Analytics DLOs (Data Lake Objects), is now operating as expected. This incident has been declared all-clear as of 00:48 UTC, May 29. We apologize for any inconvenience this issue may have caused to customers.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-05-18 21:47 UTC, resolved after 10 d, 2 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20004053
- Citation: Salesforce, “Performance Degradation: Customer360 Audiences” (2026-05-18 21:47 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20004053 (CC BY 4.0).
- Markdown link: `[Salesforce: Performance Degradation: Customer360 Audiences (2026-05-18)](https://rewindex.com/company/salesforce/incidents/20004053)`


---
Canonical: https://rewindex.com/company/salesforce/incidents/20004053 · Markdown: https://rewindex.com/company/salesforce/incidents/20004053.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20004053 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:05:37.770Z