# Salesforce: Feature Service Disruption: Agentforce

> Salesforce status incident “Feature Service Disruption: Agentforce” on 2026-05-16: impact minor (vendor’s label), 40 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20004024
Last updated: 2026-05-17T22:42:24Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-16 03:26 UTC · Resolved: 2026-05-17 19:38 UTC · Duration: 40 h
- Updates: 1 · Affected components: Agentforce, 77 instances
- [Vendor status page: https://status.salesforce.com/incidents/20004024](https://status.salesforce.com/incidents/20004024)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-05-17 22:42 UTC: Customers using the Agentforce Optimization feature experienced a feature disruption where their dashboard didn't refresh or display updated data for more than 24 hours. We identified the root cause and increased the capacity to remediate the issue. We apologize for how you and your business may have been affected by this incident.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-05-16 03:26 UTC, resolved after 40 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20004024
- Citation: Salesforce, “Feature Service Disruption: Agentforce” (2026-05-16 03:26 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20004024 (CC BY 4.0).
- Markdown link: `[Salesforce: Feature Service Disruption: Agentforce (2026-05-16)](https://rewindex.com/company/salesforce/incidents/20004024)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20004024 · Markdown: https://rewindex.com/company/salesforce/incidents/20004024.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20004024 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:36:25.481Z