# Salesforce: Mule Soft Performance Degradation: Anypoint MQ-Broker-us-east-1

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-08 01:27 UTC · Resolved: 2026-05-08 07:26 UTC · Duration: 6.0 h
- Updates: 4 · Affected components: Anypoint MQ-Broker-us-east-1, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20003999](https://status.salesforce.com/incidents/20003999)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-05-08 05:59 UTC: We're aware of a performance degradation  impacting Anypoint MQ services. A subset of  customers may experience errors when their applications attempt to interact with the message queue.  We're actively working to restore full service. We'll provide an update in 60 minutes or sooner if additional information becomes available.
- **update** 2026-05-08 06:31 UTC: We have restored service for the related telemetry and ingestion functionality; however, some customers may still see connection loss errors when their applications interact with the message queue. We're investigating the remaining connectivity issues, and working with our third-party infrastructure providers to isolate the cause and restore full service. We'll provide another update in 60 minutes or sooner if additional information becomes available.
- **update** 2026-05-08 06:53 UTC: On further analysis, we've narrowed the issue down to a network routing and connectivity problem within the underlying infrastructure. We have teams focused on this component and continue to work closely with our third-party infrastructure providers to isolate the trigger and restore full service. We'll provide another update in 60 minutes or sooner if additional information becomes available.
- **update** 2026-05-08 07:18 UTC: At 07:26 UTC, May 8, 2026, we resolved the  performance degradation impacting the Anypoint MQ broker services.The service is now fully operational, and customers should no longer experience connection loss errors when their applications attempt to interact with the message queue. We apologize for how this incident affected you and your business.


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Canonical: https://rewindex.com/company/salesforce/incidents/20003999 · Markdown: https://rewindex.com/company/salesforce/incidents/20003999.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003999 · Generated 2026-10-18T11:27:08.887Z