# Salesforce: Marketing Cloud Disruption: Marketing Cloud Core Service

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-04-25 21:53 UTC · Resolved: 2026-04-26 00:55 UTC · Duration: 3.0 h
- Updates: 2 · Affected components: Marketing Cloud Core Service, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20003964](https://status.salesforce.com/incidents/20003964)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-04-25 23:41 UTC: The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. We don’t have an estimated time for the completion of all workstreams at this point; however, we will provide an update in 30 minutes or sooner if we have more information.
- **update** 2026-04-26 00:09 UTC: We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.

## Rewindex changes for this incident

- 2026-04-25 21:53 UTC: [Major incident: Marketing Cloud Disruption: Marketing Cloud Core Service](https://rewindex.com/change/ib99f315ec8f6e3.md)


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Canonical: https://rewindex.com/company/salesforce/incidents/20003964 · Markdown: https://rewindex.com/company/salesforce/incidents/20003964.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003964 · Generated 2026-10-18T09:36:43.646Z