# Salesforce: Performance Degradation: Core Service

> Salesforce status incident “Performance Degradation: Core Service” on 2026-04-20: impact minor (vendor’s label), 1.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20003948
Last updated: 2026-04-20T23:39:08Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-20 21:26 UTC · Resolved: 2026-04-20 22:27 UTC · Duration: 1.0 h
- Updates: 1 · Affected components: Core Service, 5 instances
- [Vendor status page: https://status.salesforce.com/incidents/20003948](https://status.salesforce.com/incidents/20003948)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-04-20 23:39 UTC: At 21:26 UTC on April 20, 2026, our technology teams identified a performance degradation impacting several instances. Our teams investigated and mitigated the issue  by reverting a recent scripting change. After a period of monitoring to ensure stability, we declared the incident resolved as of 22:27 UTC. We apologize for any inconvenience this may have caused your business.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-04-20 21:26 UTC, resolved after 1.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20003948
- Citation: Salesforce, “Performance Degradation: Core Service” (2026-04-20 21:26 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20003948 (CC BY 4.0).
- Markdown link: `[Salesforce: Performance Degradation: Core Service (2026-04-20)](https://rewindex.com/company/salesforce/incidents/20003948)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20003948 · Markdown: https://rewindex.com/company/salesforce/incidents/20003948.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003948 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:16:33.631Z