# Salesforce: Performance Degradation: Core Service

> Salesforce status incident “Performance Degradation: Core Service” on 2026-04-14: impact minor (vendor’s label), 22 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20003935
Last updated: 2026-04-15T10:40:06Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-14 03:30 UTC · Resolved: 2026-04-15 01:26 UTC · Duration: 22 h
- Updates: 1 · Affected components: Core Service, 34 instances
- [Vendor status page: https://status.salesforce.com/incidents/20003935](https://status.salesforce.com/incidents/20003935)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-04-15 10:40 UTC: Between 03:30 UTC on April 14 and 01:26 UTC on April 15, a subset of customers experienced an issue where Triggered Flows didn't function as expected. This resulted in significantly slower response times when creating or updating records via the User Interface or Integration Tools, and impacted services including Live Chat, Flows, Order Intake, and Case Creation. All impacted instances have been successfully rolled back to the last known good version and the issue stands resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-04-14 03:30 UTC, resolved after 22 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20003935
- Citation: Salesforce, “Performance Degradation: Core Service” (2026-04-14 03:30 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20003935 (CC BY 4.0).
- Markdown link: `[Salesforce: Performance Degradation: Core Service (2026-04-14)](https://rewindex.com/company/salesforce/incidents/20003935)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20003935 · Markdown: https://rewindex.com/company/salesforce/incidents/20003935.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003935 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:20:18.276Z