# Salesforce: Performance Degradation: Core Service

> Salesforce status incident “Performance Degradation: Core Service” on 2026-04-14: impact minor (vendor’s label), 25 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/salesforce/incidents/20003933
Last updated: 2026-04-15T07:10:03Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-14 03:30 UTC · Resolved: 2026-04-15 04:15 UTC · Duration: 25 h
- Updates: 1 · Affected components: Core Service, 37 instances
- [Vendor status page: https://status.salesforce.com/incidents/20003933](https://status.salesforce.com/incidents/20003933)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-04-15 07:10 UTC: At 03:30 UTC on April 14, 2026, we became aware of a performance degradation that impacted Triggered Flows for a subset of customers. Affected customers may have experienced significantly slower response times when creating or updating records via the User Interface or integration tools, and when using various services such as live chat, flows, order intake, or case creation. As of  04:15 UTC on April 15, 2026, all impacted Hyperforce instances have been  successfully restored and the issue stands resolved. We apologize for how this incident affected you and your business.

## Cite this

Status incident (vendor impact label: minor) posted by Salesforce, started 2026-04-14 03:30 UTC, resolved after 25 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/salesforce/incidents/20003933
- Citation: Salesforce, “Performance Degradation: Core Service” (2026-04-14 03:30 UTC). Archived by Rewindex: https://rewindex.com/company/salesforce/incidents/20003933 (CC BY 4.0).
- Markdown link: `[Salesforce: Performance Degradation: Core Service (2026-04-14)](https://rewindex.com/company/salesforce/incidents/20003933)`


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Canonical: https://rewindex.com/company/salesforce/incidents/20003933 · Markdown: https://rewindex.com/company/salesforce/incidents/20003933.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003933 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:20:06.787Z