# Salesforce: Feature Service Disruption: Core Service

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-06 14:30 UTC · Resolved: 2026-02-08 22:00 UTC · Duration: 2 d
- Updates: 9 · Affected components: Core Service, 1 instance
- [Vendor status page: https://status.salesforce.com/incidents/20003680](https://status.salesforce.com/incidents/20003680)
- [Company: Salesforce](https://rewindex.com/company/salesforce.md)

## Timeline of updates

- **update** 2026-02-08 21:10 UTC: We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
- **update** 2026-02-08 21:35 UTC: We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
- **update** 2026-02-08 22:00 UTC: We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
- **update** 2026-02-08 22:21 UTC: We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
- **update** 2026-02-08 22:46 UTC: We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
- **update** 2026-02-08 23:11 UTC: We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
- **update** 2026-02-08 23:36 UTC: We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
- **update** 2026-02-08 23:59 UTC: We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
- **resolved** 2026-02-09 00:09 UTC: The Salesforce Technology team has observed that instance stability and performance are now at expected levels and declared the incident resolved. We will thoroughly investigate the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.


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Canonical: https://rewindex.com/company/salesforce/incidents/20003680 · Markdown: https://rewindex.com/company/salesforce/incidents/20003680.md · JSON: https://rewindex.com/api/v1/companies/salesforce/incidents/20003680 · Generated 2026-10-18T10:29:15.651Z